This guidance provides strategies for public offices to consider when configuring Microsoft 365. To achieve compliance with the Standard on Records Management and the State Records Act 1998, public offices will need to assess Microsoft 365 with the business systems checklist.

The strategies provided are not exhaustive and current at the time of publication of this advice. 

We recommend NSW public offices to use this guidance in assessing or understanding the records and information management capabilities of existing or future Microsoft 365 environment.

It is important that NSW public offices identify and address records and information management requirements associated with the outsourcing of Government business functions and activities. Each organisation needs to make adequate provisions in outsourcing contracts so that contractors and service providers make, keep and manage properly records of the Government business that is outsourced.

The purpose of this section is to outline considerations that should be taken into account when deciding whether to conduct your back-capture digitisation project in-house or outsource it to a service provider.