State Records NSW conducted its third Recordkeeping Monitoring Exercise in 2024. The Exercise requested public offices in NSW to carry out a self-assessment and rate the maturity of their recordkeeping using the Records Management Assessment Tool (RMAT).
The “State of recordkeeping in NSW” report includes the aggregate/summary results of the Recordkeeping Monitoring Exercise. The results can be used for benchmarking against the rest of the jurisdiction or by ‘public office type’.
Key findings |
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289 public offices participated in the annual Recordkeeping Monitoring Exercise in 2024, up from 278 in 2023. |
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This represents a response rate of 77%, up from 74% in 2023. Those who did not submit are listed at Appendix A of the report. |
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50% of participating public offices in 2024 can be identified as having achieved baseline compliance or better in their records management. This is up from 38% of public offices who participated in the 2023 Recordkeeping Monitoring Exercise.
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| Nine assessment questions are now above baseline compliance:
Question 2 – Information Risk |
The three lowest scoring assessment questions are: Question 8 – Outsourcing and Contracts
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We would like to thank public offices for their cooperation and participation in this year’s Recordkeeping Monitoring Exercise.
2022 and 2023
2025
State Records NSW has advised public offices that we will not conduct a Recordkeeping Monitoring Exercise in 2025. This approach is being taken to ensure that public offices have sufficient time to make any changes required as a result of the current review of standards and the Code of Best Practice, which provide the basis for the RMAT questions. State Records NSW will advise public offices in 2025 of the approach to be taken in future Recordkeeping Monitoring Exercises.