"Term"	"Scope Note"	"Use for"	"Use"	"Broader Term"	"Narrower Term"	"Related Term"	"Reference"	"Class"	"Code"
"603 Certificate"	"A certificate issued by Council for the amount (if any) due or payable to Council, by way of rates charges or otherwise in respect of a parcel of land.  ^p^pSee Local Government Act 1993, Part 9, section 603 regarding miscellaneous matters concerning rates and charges."	""	""	"CERTIFICATION"	""	""	""	""	""
"Abandoned Shopping Trolleys"	"Illegally dumped or abandoned shopping trolleys. ^p^pSee NOTIFICATIONS for notices to remove or collect abandoned shopping trolleys."	""	""	"CAMPAIGNS|NOTIFICATIONS"	""	""	""	""	""
"Abandoned Vehicles"	"Illegally dumped or abandoned vehicles and cars that require removal.^p^pSee LAWS AND ENFORCEMENT - NOTIFICATIONS - Abandoned Vehicles for notices to owners to remove abandoned vehicles.^p^pSee WASTE MANAGEMENT - SERVICE PROVISION - Disposal of Abandoned Vehicles for the removal of vehicles by Council.^p^p"	"Derelict Cars"	""	"NOTIFICATIONS|POLICY|PROSECUTIONS"	""	""	""	""	""
"Abandonment Grants"	"Grants paid to Council in compensation for rates not collected from abandoned properties."	""	""	"PROGRAMS"	""	""	""	""	""
"ABANDONMENTS"	"The activity of managing property and land that has been abandoned by owners or tenants, or that is unoccupied.  Add the address of the property or land as free text."	"Transfer of Land in Lieu of Payments"	""	"RATES AND VALUATIONS"	"Non-payment of Rates|Unknown Owners"	""	""	""	""
"Abandonments Amount Register"	"A register of properties that have been abandoned where Council incurs a debt for unpaid rates."	""	""	"DEBTORS"	""	""	""	""	""
"Abattoirs"	"Use this term for abattoir services provided or contracted by councils for the local area to support agriculture."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"ABN"	"An acronym for Australian Business Number.  Permitted acronym."	"Australian Business Number"	""	"TAX"	""	""	""	""	""
"Aboriginal and Torres Strait Island Communities"	""	""	""	"EMPLOYMENT SCHEMES"	""	""	""	""	""
"Aboriginal Community"	""	""	""	"PROGRAMS"	""	""	""	""	""
"Aboriginal Reconciliation"	"Council's input into community issues, events and celebrations to promote Aboriginal reconciliation."	""	""	"EVENT MANAGEMENT|ISSUES MANAGEMENT"	""	""	""	""	""
"Aboriginal Sites"	"Aboriginal heritage sites such as buildings, works, relics, and places of historic, scientific, cultural, social or archaeological significance."	""	""	"REGISTRATION"	""	""	""	""	""
"ACCESS"	"Activities to provide fair, efficient and impartial access to council services and council facilities.  Includes programs to increase and improve public access, including access for disabled persons to Council buildings and properties.^p^pSee COUNCIL PROPERTIES - ACCESS - Disability Access for modifications of Council properties for disabled access.^p^pTip: Place information relating to disabled persons access for building applications on the individual development application file.^p"	""	""	"COUNCIL PROPERTIES|CUSTOMER SERVICE"	"After Hours Support|Call Centres|Counter Service Provision|Disability Access|Information Desks|Interpreter Services|User Education"	""	""	""	""
"Access Arrangements"	"Controls over access to Council properties, including arrangements for special events and privileges."	"Entry to Premises"	""	"SECURITY"	""	""	""	""	""
"Access Holes"	"Ways and means to gain access to roads controlled by Council, State or Federal Governments."	"Manholes"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Accidents/Injuries"	""	"Injuries"	""	"OCCUPATIONAL HEALTH & SAFETY|PLANT (Equipment)|REGISTRATION"	""	""	""	""	""
"Accommodation Plans"	"Plans for Council's accommodation needs."	""	""	"PLANNING"	""	""	""	""	""
"ACCOUNTING"	"The process of collecting, recording, classifying, summarising and analysing financial transactions.  Includes financial statements, and the implementation, maintenance, monitoring and auditing of Council's accounting systems and internal controls.  Also includes analysing the financial position and operating results of Council. ^p^pSee Annual Financial Reports for annual statements of accounts.^p^pTip: Classify documentation relating to approvals for purchase etc. under the relevant keyword.^p "	""	""	"FINANCIAL MANAGEMENT"	"Reconciliations"	""	""	""	""
"Accounts"	""	""	""	"FEES AND CHARGES"	""	""	""	""	""
"Acknowledgements"	""	""	""	"PROCEDURES"	""	""	""	""	""
"ACQUISITION"	"The process of gaining ownership or use of property, including open spaces, and other items required in the conduct of business through purchase or requisitions.  Add the type of acquisition as free text.^p^pSee CONTRACTING for obtaining the services of contractors and consultants.^p^pSee TENDERING for the process of receiving and assessing tenders.  Once the tender has been decided, the activity descriptor ACQUISITION may be used."	""	""	"INFORMATION TECHNOLOGY|PARKS AND RESERVES|PLANT, EQUIPMENT AND STORES|ROADS"	"Hardware|LAN|Leasing|Microwave Telecommunications|Mobile Phones|PABX|Plant Replacement|Purchasing|Requisitions|Resumptions|Road Leases|Software Licences|Specifications|Telephones|WAN|Web Site"	"TENDERING"	""	""	""
"ACQUISITION AND DISPOSAL"	"The activities of evaluating and negotiating the acquisition and disposal by Council of property and premises belonging to another party by purchase, leasing, native title claims etc."	""	""	"COUNCIL PROPERTIES"	"Dedications of Land|Easements|Land Developments and Sales|Leasing|Native Title Claims|Purchasing|Reports|Title Deeds"	""	""	""	""
"Action Plans"	""	""	""	"PLANNING"	""	""	""	""	""
"Acts"	"A decree, edict, law, statute, judgement, resolve, or award, or an act of Parliament.  Use this term for acts made by State Parliament that Council administers which affects Council operations or which Council complies with, for example, the Local Government Act 1993.^p^pSee Local Enactment for regulations made by Council in the local area."	""	""	"LEGISLATION|LOCAL LAWS"	""	""	""	""	""
"Addresses (Mailing Lists)"	""	""	"CONTACTS"	""	""	""	""	""	""
"ADDRESSES (Presentations)"	"The activity of giving addresses for training, professional, community relations or sales purposes.  Includes speeches and multi-media presentations.  Add the title of the address as free text.^p^pSee PUBLICATIONS for the publication of addresses by Council.^p^pSee TRAINING AND DEVELOPMENT for training Council's personnel."	"Speeches|Talks (lectures)"	""	"COMMUNITY RELATIONS"	"Seminars"	""	""	""	""
"Adjustments"	""	""	""	"PAYROLL"	""	""	""	""	""
"ADVERTISEMENTS"	"The activities relating to any device or public announcement, designed to solicit applications for grants. Add the name of the grant as free text.^p"	""	""	"GRANTS AND SUBSIDIES"	""	""	""	""	""
"Advertising"	"Publication of public information about council services, activities, plans and achievements in order to promote Council's public image and to inform the community.  Also includes public announcements of vacant positions to attract applications.^p "	""	""	"MARKETING|RECRUITMENT"	""	""	""	""	""
"Advertising Signs/Structures"	""	""	""	"STREET MANAGEMENT"	""	""	""	""	""
"ADVICE"	"The activities associated with offering opinions by or to Council as to an action or judgement.  Includes the process of advising.^p^pSee GOVERNMENT RELATIONS - REPORTING where Council is responding to the Government's request for advice or comments.^p^pSee PERSONNEL - WELFARE - Counselling for advice given to individuals on personal matters.^p^pTip: LEGAL SERVICES - ADVICE may be used for legal advice furnished to Council by external and internal sources."	""	""	"GOVERNMENT RELATIONS|LEGAL SERVICES"	""	""	""	""	""
"Aerial Photography"	"Aerial photographs of the local area."	""	""	"GEOGRAPHICAL/LAND INFORMATION SYSTEMS (GIS/LIS)"	""	""	""	""	""
"Affiliated Associations"	""	""	""	"MEETINGS"	""	""	""	""	""
"Affirmative Action"	"Taking positive steps by means of reform and management programs, in order to incorporate equity principles and practices and evaluate outcomes for fair employment procedures and outcomes for all employees of Council."	""	""	"EQUAL EMPLOYMENT OPPORTUNITY (EEO)"	""	""	""	""	""
"After Hours Support"	"Provision of services, including IT advice and user support, out of normal business hours.  Also includes emergency contact services."	""	""	"ACCESS|USER SUPPORT"	""	""	""	""	""
"After School Care"	"Properties used for after school care services.  Add the name and location of facility as free text.^p^pSee COMMUNITY SERVICES - SERVICE PROVISION - Childcare for the operation of after school care services."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Aged Care Facilities"	"Council properties used for aged care programs.  Add the name and location of facility as free text.^p^pSee COMMUNITY SERVICES - SERVICE PROVISION - Aged Care Services for the operation of aged care services."	"Senior Citizens"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Aged Care Services"	"Services provided for older Australians.  ^p^pSee COUNCIL PROPERTIES - MAINTENANCE - Aged Care Facilities for the maintenance of aged care facilities."	"Aged Persons Services"	""	"SERVICE PROVISION"	""	"Community Transport|Education and Training|Home Care"	""	""	""
"Aged Persons Services"	""	""	"Aged Care Services"	""	""	""	""	""	""
"Agencies"	"Agencies used for recruitment and personnel placement services.^p^pSee also CONTRACTING. "	""	""	"RECRUITMENT"	""	""	""	""	""
"Agents/Brokers"	"Agents or brokers used to supply insurance to Council. "	""	""	"CLAIMS MANAGEMENT"	""	""	""	""	""
"AGREEMENTS"	"The processes associated with the establishment, maintenance, review and negotiation of agreements.  Includes agreements between Council and service providers and State agencies to provide services.  Also includes agreements between councils to provide law enforcement services, such as rangers, or to provide services to other agencies such as the RTA, Police, National Parks and Wildlife Service (NPWS) or Quarantine Services.^p^pSee Contracts for formal agreements^p^pSee  JOINT VENTURES for agreements relating to joint ventures.^p^pSee Service Level Agreements for service agreements.^p^pTip: Add the name of the agreement or parties to the agreement as free text.^p^p"	"Industrial Awards"	""	"COMMUNITY SERVICES|ENERGY SUPPLY AND TELECOMMUNICATIONS|LEGAL SERVICES|PARKS AND RESERVES|PUBLIC HEALTH |ROADS|SEWERAGE AND DRAINAGE|WATER SUPPLY"	"Cables|Caravan Parks Tenancy (Residents)|Council Pipelines|Gas Mains|Meters|Pipelines|Radio and Communication Towers|Reserves|Trade Waste Discharge|Transmission Lines"	"JOINT VENTURES"	""	""	""
"Agricultural Shows"	""	""	""	"PERMITS"	""	""	""	""	""
"Agriculture"	"Use this term where council takes an active role in promoting or supporting rural industries."	""	""	"INDUSTRIES"	""	""	""	""	""
"Air Pollution"	"Pollution arising from the burning of fossil fuels and industrial emissions."	""	""	"MONITORING"	""	""	""	""	""
"Air Traffic"	""	""	"Noise"	""	""	""	""	""	""
"Air Transport"	"Includes the provision of emergency rescue and ambulance services at airports."	""	""	"SERVICE PROVIDERS"	""	""	""	""	""
"Airports/Helicopter Landing Facilities"	"Use this term for the leasing of airport and hangar facilities.  Add the name and location of facility as free text.^p^pSee TRAFFIC AND TRANSPORT - SERVICE PROVISION - Airports/Helicopter Landing Facilities for the operation of airports and helicopter landing facilities, emergency response plans, landing fees, and applications for licences to operate the local airport. ^p^pSee TRAFFIC AND TRANSPORT - AUDIT - Airports/Helicopter Landing Facilities for periodic maintenance and operational audits of airports and helicopter landing facilities.^p^p"	""	""	"AUDIT|DESIGN AND CONSTRUCTION|MAINTENANCE|SERVICE PROVISION"	""	""	""	""	""
"Alcohol and Drug Abuse Campaign"	"A campaign to prevent the abuse of drugs and alcohol, and promote drug-free behaviour."	""	""	"CAMPAIGNS"	""	""	""	""	""
"ALGA"	""	""	"Australian Local Government Association (ALGA)"	""	""	""	""	""	""
"Allocations"	"Money or equipment budgeted or set apart for a particular purpose.  See also Local Government Allocation. "	""	""	"BUDGETING|FLEET MANAGEMENT"	""	"Local Government Allocation"	""	""	""
"Allowances"	"Arranging and managing money paid to employees in addition to salary to cover expenses incurred in the course of employment, for example meals, protective clothing and footwear, telephone, travel, uniforms, vehicle, or for performing in positions above an employee's usual grade or classification.  The type of allowances and the maximum amounts payable are defined by Council's Personnel Guidelines and Policy."	""	""	"EMPLOYMENT CONDITIONS"	""	""	""	""	""
"Alterations"	""	""	""	"VALUATIONS"	""	""	""	""	""
"Alternative Bridge Crossings"	""	""	""	"DESIGN AND CONSTRUCTION"	""	""	""	""	""
"Aluminium Cans"	""	""	"Recycling"	""	""	""	""	""	""
"AMALGAMATIONS"	"The activities associated with policies, monitoring and review of Council's boundaries and proposals for amalgamation of administrations.  Also includes proposing changes to the Electoral Commissioner and the Australian Statistician."	""	""	"GOVERNANCE"	"Rates and Charges Waiver"	""	""	""	""
"Ambulance Services"	"Services to provide transport for the sick and injured in emergency situations."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Amphitheatres"	"Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Amusement Machines"	""	""	""	"LICENSING"	""	""	""	""	""
"Animal Code"	""	""	""	"STANDARDS"	""	""	""	""	""
"Animal Impounding"	"To seize and control stray and uncontrolled animals, including livestock, and remove unsupervised animals from public places. Notices are sent to owners relating to the breaches of local laws and regulations.  Use free text to identify the type of animal impounded."	""	""	"NOTIFICATIONS|POLICY"	""	""	""	""	""
"Animal Wastes"	""	""	"Saleyards"	""	""	""	""	""	""
"ANIMAL WELFARE"	"The activity of managing the control and humane treatment, and preservation of domestic animals, livestock and wildlife.^p^pSee CUSTOMER SERVICE - PUBLIC REACTION - Complaints for complaints about animals.^p^pSee LAWS AND ENFORCEMENT - REGISTRATION - Companion Animals for formal control of companion animals and and notification.^p"	""	""	"ENVIRONMENTAL MANAGEMENT"	"Companion Animals|Controls|Livestock|Native Animal Protection"	""	""	""	""
"Animals"	"Add type of animal as free text.^p^pSee CUSTOMER SERVICE - PUBLIC REACTION - Complaints for complaints about animals.^p^pSee LAWS AND ENFORCEMENT - INFRINGEMENTS - for legal action.^p^p"	""	""	"INFRINGEMENTS|REGISTRATION"	""	"Companion Animals"	""	""	""
"Annual"	""	""	""	"LEAVE"	""	""	""	""	""
"Annual Financial Reports"	"Consolidated financial transactions for reporting purposes."	""	""	"FINANCIAL REPORTING"	""	""	""	""	""
"Annual Report"	"A published record of Council's activities and financial returns produced on an annual basis."	""	""	"PUBLICATIONS|REPORTING"	""	""	""	""	""
"Annual Review"	""	""	""	"PAYROLL"	""	""	""	""	""
"Anti-Discrimination"	"Measures taken to prevent discrimination in the workplace."	""	""	"EQUAL EMPLOYMENT OPPORTUNITY (EEO)"	""	""	""	""	""
"Anti-Discrimination Board"	"The Board investigates and conciliates complaints under the Anti-Discriminiation Act.  Complaints may be referred, following investigation, to the Equal Opportunity Tribunal."	""	""	"EQUAL EMPLOYMENT OPPORTUNITY (EEO)"	""	""	""	""	""
"ANZAC Day"	""	""	""	"EVENT MANAGEMENT"	""	""	""	""	""
"Appealing Electoral Results"	"An application or proceeding for review of electoral results by a higher tribunal."	""	""	"ELECTIONS"	""	""	""	""	""
"APPEALS"	"The activity of managing an application or proceeding for review of Council's development decisions by a higher tribunal.  Add the name of the building or development application as free text."	""	""	"DEVELOPMENT AND BUILDING CONTROLS|LAWS AND ENFORCEMENT"	""	""	""	""	""
"APPLICATION DEVELOPMENT"	"The activities associated with developing software and programming codes to run business applications.  Includes specifications, testing, pilot testing or studies, prototyping and metadata requirements."	""	""	"INFORMATION TECHNOLOGY"	"Business Case|Feasibility Studies"	""	""	""	""
"APPLICATIONS"	"The activity of managing applications and approvals for road and street services, applications for new roads, opening of closed roads, for industrial trade waste discharge into sewers, for water pumping supply, temporary water services, and for grant funding or subsidy.  Includes requests to alter the direction of traffic in streets."	""	""	"GRANTS AND SUBSIDIES|ROADS|SEWERAGE AND DRAINAGE|WATER SUPPLY"	"Community Groups|Connections|New Roads|One-Way Streets|Road Classification|Septic Systems|Single-Pipe Systems|Street Realignments|Temporary Water Service|Trade Waste Discharge|Water Supply Pumping Boosters"	""	""	""	""
"APPOINTMENTS"	"The activity of managing appointments of local fire control officers and State Emergency Service personnel.  Also includes appointments and agreements between health authorities and local government to provide services such as baby and maternal health, food inspections and visiting physicians and pharmacists."	""	""	"EMERGENCY SERVICES|PUBLIC HEALTH "	"Emergency Fire Controller|SES|SES Applications"	""	""	""	""
"Appreciation Letters"	""	""	""	"PUBLIC REACTION"	""	""	""	""	""
"APPROVALS"	"The activities associated with assessing and approving the conditions, quality and resources of aged care services and nursing homes, in particular nursing homes operated by councils, to ensure compliance with relevant standards, guidelines, federal legislation and regulations^p^pAccreditation of nursing homes and hostels is conducted by the Federal government every 1 - 3 years.^p"	""	""	"PUBLIC HEALTH "	"Nursing/Aged Care Homes"	""	""	""	""
"Aquaculture"	"Use this term where Council takes an active role in supporting or promoting fish farms, fish harvesting or the cultivation of plants in water."	""	""	"INDUSTRIES"	""	""	""	""	""
"Aquatic Pests"	""	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Arboviral Control"	"Measures to control mosquitos and insect transferred diseases."	"Mosquito Control"	""	"PROGRAMS"	""	""	""	""	""
"Archives"	"Records appraised as having continuing value.  Includes strategies, policies and procedures to ensure the identification, creation and management of archives."	""	""	"RECORDS MANAGEMENT"	""	""	""	""	""
"ARRANGEMENTS"	"The activities involved in arranging community relations events and personnel functions.  Includes preparing guest lists and invitations.^p^pSee PERSONNEL - ARRANGEMENTS - Social Activities for personnel social activities.^p^pSee RECREATION AND CULTURAL SERVICES - ARRANGEMENTS for cultural and heritage or sporting events organised in conjuntion with council."	""	""	"COMMUNITY RELATIONS|PERSONNEL|RECREATION AND CULTURAL SERVICES"	"Cultural and Heritage Events|Guest lists|Invitations|Social Activities|Sporting Events"	""	""	""	""
"Ashes Collection"	""	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Asia Pacific Section of the International Union of Local Authorities"	""	""	"ASPAC"	""	""	""	""	""	""
"ASPAC"	"An acronym for Asia Pacific Section of the International Union of Local Authorities.  Permitted acronym."	"Asia Pacific Section of the International Union of Local Authorities"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"Asset Depreciation"	""	""	"DEPRECIATION"	""	""	""	""	""	""
"Asset Management"	""	""	"COUNCIL PROPERTIES"	""	""	""	""	""	""
"ASSET REGISTER"	"The activities involved in recording in a subsidiary ledger all fixed assets owned by Council.  Includes the date of purchase, depreciation expense, written down value as well as stocktaking and auditing notations.  Add the name of the asset as free text.^p^pTip: Fixed assets include physical facilities such as land, buildings, factories, roads, schools, and their infrastructure, and products of value such as equipment with an economic life of over 12 months.^p^pTip: For operational activities, such as the acquisition, maintenance, operation, and disposal of assets, use the relevant keyword."	""	""	"COUNCIL PROPERTIES|PLANT, EQUIPMENT AND STORES"	""	""	""	""	""
"Assistance to Charities"	"A grant or subsidy to a charitable fund or institution."	""	""	"PROGRAMS"	""	""	""	""	""
"Associations"	"Communication and meetings held with professional and industry groups about the promotion and enhancement of economic activities in the region."	"Progress Associations"	""	"LIAISON"	""	""	""	""	""
"Auctioneers/Selling Agents"	""	""	"Saleyards"	""	""	""	""	""	""
"AUDIT"	"The activities associated with officially checking financial, quality assurance and operational records to ensure that they have been kept and maintained in accordance with agreed or legislated standards and correctly record the events, processes and business of Council in a specified period.  Includes compliance audits, financial audits, operational audits, recordkeeping audits, skills audits, system audits, efficiency audits, and quality assurance audits.^p^pSee FINANCIAL MANAGMENT - AUDIT for financial audits of Council's accounts.^p^pSee STANDARDS for the standards against which the project or procedure is being audited.^p^pSee INSPECTIONS for examination of equipment, items and facilities."	""	""	"COMMERCIAL ACTIVITIES|CORPORATE MANAGEMENT|COUNCIL PROPERTIES|EMERGENCY SERVICES|ENVIRONMENTAL MANAGEMENT|FINANCIAL MANAGEMENT|GOVERNMENT RELATIONS|GRANTS AND SUBSIDIES|INFORMATION TECHNOLOGY|LAWS AND ENFORCEMENT|PLANT, EQUIPMENT AND STORES|PUBLIC HEALTH |ROADS|TRAFFIC AND TRANSPORT|WASTE MANAGEMENT|WATER SUPPLY"	"Airports/Helicopter Landing Facilities|External|Internal|Reports"	"IMPLEMENTATION|INSPECTIONS|STANDARDS"	""	""	""
"Auditors Appointment"	""	""	""	"TENDERING"	""	""	""	""	""
"AUGMENTATION"	"The process of augmenting or increasing water supplies.  Includes preparing feasibility studies."	""	""	"WATER SUPPLY"	"Feasibility Studies"	""	""	""	""
"Australia Day"	""	""	""	"EVENT MANAGEMENT"	""	""	""	""	""
"Australian Airports Association"	""	""	""	"LIAISON"	""	""	""	""	""
"Australian Business Number"	""	""	"ABN"	""	""	""	""	""	""
"Australian Local Government Association (ALGA)"	""	"ALGA"	""	"LIAISON"	""	""	""	""	""
"Australian of the Year"	"Awards provided in recognition of outstanding public service or achievement."	""	""	"AWARDS (Honours)"	""	""	""	""	""
"AUTHORISATIONS"	"The process of seeking and granting permission to undertake a requested action.  Includes authorising delegations for emergency situations, using the Council seal, delegations to use Council property, and firearm licensing.^p^pSee GOVERNANCE - AUTHORISATIONS for the use of the Council seal."	""	""	"EMERGENCY SERVICES|FINANCIAL MANAGEMENT|GOVERNANCE|PERSONNEL|TRAFFIC AND TRANSPORT"	"Delegations|Delegations Register|Emergency Response Officers|Firearm Licensing|Ministerial Delegation|Seal"	""	""	""	""
"AWARDS (Honours)"	"The activity of managing awards for recognition of outstanding public service or achievement.  Includes awards for Australian of the Year and Order of Australia.  ^p^pSee COMMUNITY RELATIONS - AWARDS (Prizes) for activities to provide awards, scholarships, prizes and honours awarded to or by community councils and residents in recognition of outstanding services and achievement.  Also includes the recognition of service for employees.^p"	"Honours"	""	"COMMUNITY RELATIONS"	"Australian of the Year|Order of Australia"	"AWARDS (Prizes)"	""	""	""
"AWARDS (Prizes)"	"The activity of managing awards for the recognition of service for employees and  to provide awards, scholarships, prizes and honours awarded to or by community councils and residents in recognition of outstanding services and achievement.^p^pSee COMMUNITY RELATIONS - AWARDS (Honours) for activities to award Honours such as the Australian of the Year and Orders of Australia."	"Prizes"	""	"COMMUNITY RELATIONS|EMERGENCY SERVICES|PERSONNEL"	"Beautification Program|Citizen and Young Citizen Awards|Community Funding|Competitions|Freedom/Keys to City|Professional Awards|Tidy Town"	"AWARDS (Honours)"	""	""	""
"Awareness"	"Raising public awareness about issues such as safety, energy conservation etc.  Add the name of the awareness campaign as free text."	""	""	"CAMPAIGNS"	""	""	""	""	""
"Baby Capsule Hire"	"The provision of safety capsules to transport babies in vehicles."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Bad Debts"	""	""	"DEBTORS"	""	""	""	""	""	""
"Ballot Papers"	"A ticket or paper used to register votes at Council elections."	""	""	"ELECTIONS"	""	""	""	""	""
"Bank Accounts"	""	""	"BANKING"	""	""	""	""	""	""
"Bank Charges"	""	""	""	"BANKING"	""	""	""	""	""
"BANKING"	"The processes of opening and maintaining bank accounts, reconciling accounts and the maintenance of signatories. "	"Bank Accounts"	""	"FINANCIAL MANAGEMENT"	"Bank Charges|Cash Books/Sheets|Cheques|Credit Cards|Credit Facilities|Deposits|Overdraft|Reconciliations|Statements"	""	""	""	""
"Banking Services"	"Banking services are generally provided by Council in rural and remote areas where commercial banking services are not available."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Bankruptcy"	""	""	""	"DEBTORS"	""	""	""	""	""
"Banners"	"Printed signs and posters, normally used by Council to inform the public of upcoming events."	""	""	"SIGNS"	""	""	""	""	""
"Barbeques"	"Barbeques provided in Council parks."	"BBQ"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Barbeques and Backyard Burning"	""	""	""	"MONITORING"	""	""	""	""	""
"Barber Shops"	""	""	""	"LICENSING"	""	"Hairdressers"	""	""	""
"BBQ"	""	""	"Barbeques"	""	""	""	""	""	""
"Beach Conservation"	""	""	"Coastal and Marine Management"	""	""	""	""	""	""
"Beach Driving"	""	"Dune Buggies"	""	"PERMITS"	""	""	""	""	""
"Beach/Water Safety Patrols"	"The provision of lifesaving and rescue services at public beaches, swimming pools and centres, riverfronts, weirs, lakes and dams."	"Lifesaving|Patrols"	""	"SERVICE PROVISION"	""	""	""	""	""
"Beaches"	"Add the name and location of the beach as free text."	"Beachwatch"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|MONITORING"	""	""	""	""	""
"Beachwatch"	""	""	"Beaches"	""	""	""	""	""	""
"Beauticians "	""	""	""	"LICENSING"	""	"Hairdressers"	""	""	""
"Beautification Program"	"Programs to decorate, adorn or make the local area more beautiful."	""	""	"AWARDS (Prizes)"	""	""	""	""	""
"Benchmarking"	""	""	""	"FEES AND CHARGES|PERFORMANCE MANAGEMENT"	""	""	""	""	""
"Benefits"	"A payment or other assistance given to Councillors or the Mayor."	""	""	"COUNCILLORS"	""	""	""	""	""
"Best Practice Guidelines"	"Policies and procedures based on industry standards for improving the quality of services."	""	""	"PERFORMANCE MANAGEMENT"	""	""	""	""	""
"Bicycle Tracks"	""	""	"Cycleways"	""	""	""	""	""	""
"Bicycles on Footpaths"	""	""	""	"INFRINGEMENTS"	""	""	""	""	""
"Black Spot"	"Roads and streets identified as having high rates of accidents."	""	""	"PROGRAMS"	""	""	""	""	""
"Blasting"	""	""	""	"LICENSING"	""	""	""	""	""
"Board of Fire Commissioners"	"Payments to the NSW Fire Brigades for fire protection of Council's buildings."	""	""	"LEVIES"	""	""	""	""	""
"Board of Tick Control"	""	""	"Saleyards"	""	""	""	""	""	""
"Board of Trustees"	""	""	""	"MUSEUM AND GALLERIES MANAGEMENT"	""	""	""	""	""
"Boarding Houses/Hostels"	"Add the name of the facility and its location as free text."	""	""	"INSPECTIONS|LICENSING|REGISTRATION"	""	""	""	""	""
"Boarding Schools"	""	""	"Residential Parts of Schools"	""	""	""	""	""	""
"Boardwalks and Paths"	"A footpath or promenade made of boarding. Add the name of the boardwalk or path  and its location as free text.^p"	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	"Footpaths"	""	""	""
"Boat Launching Ramps"	""	""	"Wharves, Jetties and Fishing Decks"	""	""	""	""	""	""
"Boating/Recreation Equipment Hire on Council Land"	""	""	""	"LICENSING"	""	""	""	""	""
"Bookings"	"Reserving seats, rooms, services or items/goods for use."	""	""	"USAGE"	""	""	""	""	""
"Books"	""	""	""	"PUBLICATIONS"	""	""	""	""	""
"Bore Licences"	"Council receives notifications of licences from other agencies."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Bores"	"A deep hole in the ground made to obtain ground water."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"BOUNDARIES"	"The process of monitoring and reviewing the Council and ward boundaries within a Council area.  This process occurs before the end of the third year of each term of office.  Proposed changes to boundaries are made to the Electoral Commissioner and the Australian Statistician."	""	""	"GOVERNANCE"	"Boundaries Commission|Census|Council|Districts|Electoral|External|Local Area|Neighbourhood|Suburbs|Wards"	""	""	""	""
"Boundaries Commission"	""	""	""	"BOUNDARIES"	""	""	""	""	""
"Boundary Adjustments"	""	""	""	"SUBDIVISION"	""	""	""	""	""
"Bridges"	"Add the name of the bridge and its location as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|NAMING"	""	""	""	""	""
"Brochures"	""	""	""	"PUBLICATIONS"	""	""	""	""	""
"Brothels"	""	""	""	"INSPECTIONS|LICENSING"	""	""	""	""	""
"Budget"	"Planning the impact of State and Federal budgets on Council."	""	""	"FEDERAL LIAISON|STATE LIAISON"	""	""	""	""	""
"BUDGETING"	"The process of planning the use of expected income and expenditure over a specified period.  Includes financial planning, budgeting, estimates of expenditure and receipts, forecasting, managing allocations of resources and accountability."	""	""	"FINANCIAL MANAGEMENT"	"Allocations|Capital Works|Estimates|Forward Works Program|Program Statements|Reviews"	""	""	""	""
"Building"	"See CUSTOMER SERVICE - PUBLIC REACTION - Complaints for complaints about buildings."	""	""	"LICENSING"	""	""	""	""	""
"BUILDING AND DEVELOPMENT APPLICATIONS"	"The activity of applying for consent under Part 4 of the Environmental Planning and Assessment Act 1979 to carry out building, development of land, and changes.  Note that the application does not include an application for a complying development certificate.^p^pApplications relate to new constructions, building permits, demolitions, driveways, footpaths and level crossings, registered premises, septic tanks, subdivisions, town planning and valuations.  ^p^pIdentify applications by type of building or activity and/or location as free text.^p^pTip: Diaries/Field Books which are a record of inspections relating to building regulation should be classified under DEVELOPMENT AND BUILDING CONTROLS - INSPECTIONS.  ^p^p"	"Building Applications|Development Applications"	""	"DEVELOPMENT AND BUILDING CONTROLS"	"Environmental Impact Statement|Interim Development Order|Ministerial Directions|Objections|Successful|Unsuccessful"	""	""	""	""
"Building Applications"	""	""	"BUILDING AND DEVELOPMENT APPLICATIONS"	""	""	""	""	""	""
"Building Certificates/Permits"	""	""	""	"REGISTRATION"	""	""	""	""	""
"Building Cleaning"	"Cleaning of amenities, bill poster removal, graffiti removal, council office cleaning, and cleaning of remote facilities."	"Cleaning Buildings"	""	"SERVICE PROVISION"	""	""	""	""	""
"Building Codes/Standards/Regulations"	"The regulations, both industry standards and local regulations developed or imposed by Council, relating to development and building regulation."	""	""	"STANDARDS"	""	""	""	""	""
"Building Notices"	"Notices issued by Council directing compliance with regulations or controls."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Building Unfit for Human Habitation Notices"	"Notices issued by Council declaring buildings unfit for habitation."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Buildings"	""	""	""	"INFRINGEMENTS|REGISTRATION"	""	""	""	""	""
"Bulk Water"	"Fees charged for bulk water usage."	""	""	"FEES AND CHARGES"	""	""	""	""	""
"Burial Allocation"	""	""	"Burial Applications"	""	""	""	""	""	""
"Burial Applications"	"Applications for burials, including burials on private land."	"Burial Allocation|Plot Allocation"	""	"CEMETERIES"	""	"Burials (Private Lands)|Cremations"	""	""	""
"Burial Register"	"The register of burials in local cemeteries."	""	""	"CEMETERIES|REGISTRATION"	""	""	""	""	""
"Burials (Private Lands)"	""	""	""	"REGISTRATION"	""	"Burial Applications"	""	""	""
"Burning of Refuse"	""	""	"Pollution"	""	""	""	""	""	""
"Burning Off"	""	""	"Hazard Reduction"	""	""	""	""	""	""
"Bus Companies"	"Add the name of the bus company as free text.^p"	""	""	"LICENSING"	""	""	""	""	""
"Bus Routes"	"Add the name of the bus company or route number as free text."	""	""	"SERVICE PROVIDERS"	""	""	""	""	""
"Bus Services"	""	""	""	"SERVICE PROVIDERS"	""	""	""	""	""
"Bus Shelters/Stops"	""	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Bush Regeneration"	"The restitution of native bush and the natural environment."	""	""	"PROGRAMS"	""	""	""	""	""
"Bushfire Brigades"	""	""	"Rural Fire Services"	""	""	""	""	""	""
"Bushfire Control Centre"	"The development of properties and services to manage bushfires. Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Bushfire Controls"	"The declaration of bushfire danger periods and the issue of permits to light fires during those periods.  ^p^pNote: Information on bushfire permits are to be forwarded to the Rural Fire Service Advisory Council and its Coordinating Committee."	""	""	"PERMITS"	""	""	""	""	""
"Bushfire Council"	""	""	""	"MEETINGS"	""	""	""	""	""
"Bushfire Fund"	"Grants and funds allocated to manage fire in the scrub or bush."	""	""	"PROGRAMS"	""	""	""	""	""
"Bushfire Hazard Reduction"	""	""	"Hazard Reduction"	""	""	""	""	""	""
"Bushfire Incident Reports"	"Reports and findings on bushfire incidences."	""	""	"REPORTING"	""	""	""	""	""
"Bushfire Notifications"	"To give information about bushfires."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Bushfire Plan of Operations"	"A plan prepared by Council for emergency management, responsiveness and preparedness."	""	""	"PLANNING"	""	""	""	""	""
"Bushfire Risk Management Plan"	"A plan prepared by Council for emergency management, responsiveness and preparedness."	""	""	"PLANNING"	""	""	""	""	""
"Bushfire Statistics/Reporting"	"Reports and statistics on the incidence of bushfires."	""	""	"REPORTING"	""	""	""	""	""
"Bushlands"	""	""	""	"MONITORING|PLANNING"	""	""	""	""	""
"Business"	""	""	""	"RATE CLASSIFICATIONS"	""	""	""	""	""
"Business Case"	""	""	""	"APPLICATION DEVELOPMENT"	""	""	""	""	""
"Business Continuity Plan"	"A plan to ensure Council can run efficiently in the event of a disaster."	""	""	"PLANNING"	""	"Disaster Recovery Plan|Vital Records Register"	""	""	""
"Business Plans"	"A plan detailing the direction of a business within Council.  Includes strengths and weaknesses, strategies, possibilities, competitors and resources.  Business plans tend to be more financially oriented than corporate or strategic plans, although in some councils the business plan is part of the corporate and strategic plan."	""	""	"PLANNING"	""	""	""	""	""
"Business Premises"	"Further specify by the type of business."	""	""	"LICENSING"	""	""	""	""	""
"Business Process"	"Policies, procedures and standard methods to achieve Council's objectives."	""	""	"REVIEWING"	""	""	""	""	""
"Business Units"	"Groups with functional responsibilities within Council."	""	""	"ESTABLISHMENT|FINANCIAL REPORTING|REPORTING"	""	""	""	""	""
"Busking"	"Impromptu performances in streets and open spaces, parks, markets etc."	"Street Musicians|Street Performers"	""	"LICENSING|PERMITS"	""	""	""	""	""
"By-Laws"	""	""	""	"LOCAL LAWS"	""	""	""	""	""
"Cables"	"Energy, telecommunication and television cables."	""	""	"AGREEMENTS|DESIGN AND CONSTRUCTION|LICENSING|MAINTENANCE"	""	""	""	""	""
"Calendar of Events"	"Schedule of events relating to recreation and cultural services, for example, festivals, markets, sporting events and marches."	""	""	"PLANNING"	""	""	""	""	""
"Call Centres"	"Centres to receive complaints from and to provide telephone advice to the community regarding Council services."	""	""	"ACCESS"	""	""	""	""	""
"Campaign Donations"	""	""	"Declaration of Interest"	""	""	""	""	""	""
"CAMPAIGNS"	"Activities associated raising awareness with a special program to achieve a purpose, such as energy conservation, environmental management and protection, rubbish removal, improving the health of the community, improving waste management.  Add the name of the campaign as free text."	""	""	"ENERGY SUPPLY AND TELECOMMUNICATIONS|LAWS AND ENFORCEMENT|PUBLIC HEALTH |WASTE MANAGEMENT"	"Abandoned Shopping Trolleys|Alcohol and Drug Abuse Campaign|Awareness|Cities for Climate Protection|Clean Up Australia|Construction Site Workers|Do The Right Thing|Energy Conservation|Immunisation|Infection|Junk Mail|Litter Reduction|Pollution Prevention|Safety|Schools|Syringe Collection|Waste Calendars|Waste Management Surveys|Waste Reduction|Water Safety"	""	""	""	""
"Camping Grounds"	""	""	"Caravan and Camping Parks"	""	""	""	""	""	""
"Capital Assistance"	""	""	""	"PROGRAMS"	""	""	""	""	""
"Capital Works"	"Large scale high cost construction (buildings, roads, bridges etc.) which usually require fundraising in the form of a loan or investment."	""	""	"BUDGETING"	""	""	""	""	""
"Car Parking Code/Regulations"	"A collection of rules and regulations for the development and use of car parks."	""	""	"STANDARDS"	""	""	""	""	""
"Car Parking Contributions"	"Contributions paid to Council by developers who are unable to provide adequate on-site parking spaces as part of their development proposals."	""	""	"STANDARDS"	""	""	""	""	""
"Car Parking Stations"	""	"Parking Stations"	""	"LICENSING|MAINTENANCE|REGISTRATION|SERVICE PROVISION"	""	""	""	""	""
"Car Parks"	"On-street and off-street parking facilities provided by Council or private and government providers.  Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|SERVICE PROVISION"	""	""	""	""	""
"Caravan and Camping Parks"	"Facilities for temporary or permanent vehicles such as caravans or mobile homes, and for tents.  Provided by Council or private providers.  Add the name and location of facility as free text."	"Camping Grounds"	""	"DESIGN AND CONSTRUCTION|LICENSING|MAINTENANCE|REGISTRATION|SERVICE PROVISION"	""	""	""	""	""
"Caravan Parks Tenancy (Residents)"	"Agreements with caravan park residents, particularly long term residents.  Add the name of the resident as free text.^p"	""	""	"AGREEMENTS"	""	""	""	""	""
"Carols by Candlelight"	""	""	""	"EVENT MANAGEMENT"	""	""	""	""	""
"Cases"	""	""	""	"LITIGATION"	""	""	""	""	""
"Cash Books/Sheets"	""	""	""	"BANKING"	""	""	""	""	""
"Casual"	""	""	""	"EMPLOYMENT CONDITIONS"	""	""	""	""	""
"Catchment Management"	"The monitoring of water, sewerage or stormwater drainage in catchment districts to ensure that there is no misuse of water or discharge of prohibited matter into a sewer or drain, or pollution of public water supply."	""	""	"PROGRAMS"	""	""	""	""	""
"Catchment Management Committee"	"Meetings of local representatives, committee groups and councils to protect and preserve catchment areas."	""	""	"MEETINGS"	""	""	""	""	""
"Cattleyards"	""	""	"Saleyards"	""	""	""	""	""	""
"CELEBRATIONS"	"The activities associated with arranging and managing festivities to honour or commemorate a particular event.^p^pSee CEREMONIES for formal ceremonial occasions.^p^pSee ADDRESSES (Presentations) for addresses delivered at celebrations."	""	""	"COMMUNITY RELATIONS"	"Receptions"	""	""	""	""
"CEMETERIES"	"The activity of managing a burial ground, especially one not attached to a church.  Includes applications for cremations."	"Graveyards"	""	"PUBLIC HEALTH "	"Burial Applications|Burial Register|Columbarium|Cremations|Crypts|Exhumations|Headstones|Mausoleums"	""	""	""	""
"Cemeteries/Crematoriums"	"Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|REGISTRATION"	""	""	""	""	""
"Census"	"Official collection of population statistics with details as to age, sex, occupation, etc.  Used to calculate voters within electoral boundaries."	""	""	"BOUNDARIES"	""	""	""	""	""
"Centenary of Federation"	""	""	""	"EVENT MANAGEMENT"	""	""	""	""	""
"Central West Regional Organisation of Councils"	""	""	"CENTROC"	""	""	""	""	""	""
"CENTROC"	"An acronym for Central West Regional Organisation of Councils. Permitted acronym."	"Central West Regional Organisation of Councils"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"CEREMONIES"	"The activities associated with arranging and managing formalities observed on some solemn or important public or state occasion.  Includes citizenship ceremonies."	""	""	"COMMUNITY RELATIONS"	"Citizenship|Civic Receptions|Openings|Protocol|Receptions"	""	""	""	""
"CERTIFICATION"	"The activity of providing a statement, written and signed, which is by law evidence of the truth of the facts stated.  Includes certification for the supply of energy and telecommunications, provision of road ways, rates payable, and the supply of water."	""	""	"ENERGY SUPPLY AND TELECOMMUNICATIONS|RATES AND VALUATIONS|ROADS"	"603 Certificate|Road Classification Certificates|Sale of Land for Overdue Rates"	""	""	""	""
"Certified Land Valuation Statements"	""	""	""	"VALUATIONS"	""	""	""	""	""
"Chamber of Commerce"	""	""	""	"MEETINGS"	""	""	""	""	""
"Charges"	"Payment for the use of Council properties."	""	""	"USAGE"	""	""	""	""	""
"Charities"	"A charitable fund, foundation, or institution providing community support services, for example, Meals on Wheels.  Add the name of charity or service as free text."	""	""	"SERVICE PROVIDERS"	""	""	""	""	""
"Charts"	""	""	""	"ESTABLISHMENT"	""	""	""	""	""
"Chemical and Hazardous Substances Disposal"	"The disposal and management of chemical waste.  The Environmental Protection Authority (EPA) may declare a chemical substance to be a waste if they are satisfied that it is, or likely to be stored in accumulating deposits or sumped or abandoned."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Chemicals"	"Applications to use agricultural chemical products that may have impacts on public health."	""	""	"PERMITS"	""	""	""	""	""
"Cheques"	""	""	""	"BANKING"	""	""	""	""	""
"Childcare"	"Planning and promoting childcare services which meet the needs of children in the local area.^p^pAdd after the subject the name of the person, organisation, client, type of childcare or fees assessment as free text.  ^p^pSee COUNCIL PROPERTIES - MAINTENANCE for the maintenance of properties used for child care services."	"Day Care|Family Day Care|Out of School Hours Care|Playgroups|Pre-School Care|Vacation Care"	""	"SERVICE PROVISION"	""	""	""	""	""
"Childcare Centres"	"Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Childcare Funding"	""	""	"Community Funding"	""	""	""	""	""	""
"Childrens Services Directories"	""	""	"Directories"	""	""	""	""	""	""
"Chlorination"	"Monitoring the chemistry used to combine or treat water supplies with chlorine.^p^pSee WATER SUPPLY - OPERATIONS - Filtration Plants for the recording of chlorination use for water supplies."	"Water Chlorination"	""	"MONITORING"	""	""	""	""	""
"Christmas Pageant"	"Pageants and events to celebrate Christmas."	""	""	"EVENT MANAGEMENT"	""	""	""	""	""
"Christmas Parties"	""	""	""	"FUNCTIONS (Social)"	""	""	""	""	""
"CIRCULARS"	"The activity of receiving notices from Federal and State Governments specifically for councils."	""	""	"CORPORATE MANAGEMENT|EMERGENCY SERVICES"	"Government Directives|Local Government Directives|Memorandums"	""	""	""	""
"Circuses"	""	""	""	"PERMITS"	""	""	""	""	""
"Cities for Climate Protection"	""	""	""	"CAMPAIGNS"	""	""	""	""	""
"Citizen and Young Citizen Awards"	"Awards and prizes in recognition of outstanding community service to a city or municipality."	"Citizen Awards"	""	"AWARDS (Prizes)"	""	""	""	""	""
"Citizen Awards"	""	""	"Citizen and Young Citizen Awards"	""	""	""	""	""	""
"Citizenship"	"Ceremonies conducted at Council to swear in new citizens and celebrations to recognise new Australian citizenship."	"Naturalisation Ceremonies"	""	"CEREMONIES"	""	""	""	""	""
"Civic Receptions"	"Receptions and social functions arranged by Council, often conducted to recognise and pay tribute to local individuals or community organisations."	""	""	"CEREMONIES"	""	""	""	""	""
"Claims"	""	""	""	"REGISTRATION"	""	""	""	""	""
"CLAIMS MANAGEMENT"	"Activities relating to investigation and monitoring of insurance claims by Council.  Includes claims arising from emergencies such as fire and floods where the Council may administer claims but is not solely responsible for the liability, and  compensation claims made by employees for work related injuries or death.  Also includes compensation claims for damage caused by trees.^p^p"	"Compensation"	""	"RISK MANAGEMENT"	"Agents/Brokers|Fidelity Guarantee|Insurance Policies|Personal Claims|Professional Indemnity|Property Claims|Public Liability|Tree Damage|Workers Compensation"	""	""	""	""
"Clean Up Australia"	"Campaign to promote litter reduction and the cleaning up of open public spaces, and environmental management and protection. "	""	""	"CAMPAIGNS"	""	""	""	""	""
"Cleaning"	""	""	"MAINTENANCE"	""	""	""	""	""	""
"Cleaning Buildings"	""	""	"Building Cleaning"	""	""	""	""	""	""
"Clients"	""	""	""	"REGISTRATION"	""	""	""	""	""
"Clocks"	""	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Closed Circuit Television"	""	""	"Surveillance"	""	""	""	""	""	""
"Clothing Collection Bins"	"The placement of bins on roads or footpaths which are designed to collect clothes, usually for charities."	""	""	"STREET MANAGEMENT"	""	""	""	""	""
"COAG"	"An acronym for Council of Australian Governments.  Permitted acronym."	"Council of Australian Governments"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"Coastal and Marine Management"	"Managing the land next to the sea or shore to prevent erosion and the loss of native species.  Includes programs for the preservation and conservation of beaches, beachfrontages, coastal sand dunes, preservation and conservation of plants and animals."	"Beach Conservation|Sand Dune Preservation"	""	"PROGRAMS"	""	""	""	""	""
"Code of Conduct"	"Council document detailing the expected behaviour of Council staff and Councillors."	""	""	"COUNCILLORS|EMPLOYMENT CONDITIONS"	""	""	""	""	""
"Code of Meeting Practice"	"The code of meeting practice describes how to conduct Council meetings, committees of Council, the accurate recording of meetings and other matters of meeting procedure."	"Conduct of Council Meetings"	""	"COUNCILLORS"	""	""	""	""	""
"Co-generation"	"Electricity generated from more than one fuel source."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Collection Maintenance"	"The maintenance, repair and disposal of library resources."	""	""	"LIBRARY AND PUBLIC INFORMATION ACCESS"	""	""	""	""	""
"Collections Management"	"The acquisition and documentation of objects acquired for the permanent collections of galleries and museums. "	""	""	"MUSEUM AND GALLERIES MANAGEMENT"	""	""	""	""	""
"Columbarium"	"The management of places for the storage of ashes of people who have been cremated."	""	""	"CEMETERIES"	""	"Cremations"	""	""	""
"Commercial"	""	""	""	"RATE CLASSIFICATIONS"	""	""	""	""	""
"COMMERCIAL ACTIVITIES"	"The function of competing commercially or providing services to other councils or agencies on a fee for service basis.  Includes undertaking activities on a consultancy or contract basis.^p^pUse COMMUNITY SERVICES or RECREATION AND CULTURAL SERVICES for services provided under contract to the Council's own local community.^p"	""	""	""	"AUDIT|CONTRACTING|FEES AND CHARGES|JOINT VENTURES|MARKETING|MEETINGS|POLICY|PROJECTS|PROPOSALS|REPORTING|TENDERING"	""	""	""	""
"Commercial Waste Services"	"Services provided by Council to remove commercial waste, waste treatment and disposal services.  Includes the collection and removal of waste building materials, and waste from construction sites."	""	""	"SERVICE PROVISION"	""	"Trade Waste|Waste Collections"	""	""	""
"Committee"	""	""	""	"OCCUPATIONAL HEALTH & SAFETY"	""	""	""	""	""
"Commonwealth Lands"	"Issues relating to planning and development controls on uses of Commonwealth owned lands such as airports and defence lands, and Council liaison relating to potential uses including the Very Fast Train Proposals, Sydney airport expansion and second airport, regional airport access to Sydney airport, Lucas Heights nuclear reactor, telescopes, science and research stations, shipping, ports and port facilities.^p^pTip: Use this term for objections and campaigns to proposed planning and developments of Commonwealth Lands."	""	""	"PLANNING"	""	""	""	""	""
"COMMPOST NSW"	""	""	""	"LIAISON"	""	""	""	""	""
"COMMUNICATIONS"	"The activity of operating emergency communication equipment, including operating procedures, schedules and routine operations.  Also includes the establishment of emergency control centres."	""	""	"EMERGENCY SERVICES"	"Control Centres|Fire Control|Radio Logs"	""	""	""	""
"Community"	""	""	""	"LIAISON"	""	""	""	""	""
"Community Advisory Committee"	"Meetings between Council and community representatives relating to development and building regulation and the environment."	""	""	"MEETINGS"	""	""	""	""	""
"Community and Social Plan"	"A plan to improve the social fabric for local residents."	""	""	"PLANNING|PUBLICATIONS"	""	""	""	""	""
"Community Associations"	"Organisations, usually not for profit, or charities that provide community services.  Add name of association as free text.  For example, APEX, Lions, Country Women's Association, Rotary."	""	""	"SERVICE PROVIDERS"	""	""	""	""	""
"Community Calendar"	"Calendar of community events."	""	""	"PUBLICATIONS"	""	""	""	""	""
"Community Centres and Halls"	"Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"COMMUNITY CONSULTATION"	"The activity of meeting regularly with the community and community consultative representatives.  Community consultation provides comments and feedback to Council."	""	""	"COMMUNITY RELATIONS"	"Public Meetings"	""	""	""	""
"Community Development"	"The process of enhancing the quality of life through the planning and development of community services, facilities and programs in consultation with target groups.^p^pFor formal consultation processes use COMMUNITY CONSULTATION or MEETINGS."	""	""	"PLANNING"	""	""	""	""	""
"Community Directories"	""	""	"Directories"	""	""	""	""	""	""
"Community Events"	"Events and activities including, social, spoting and cultural activities, organised by Council."	""	""	"EVENT MANAGEMENT"	""	""	""	""	""
"Community Festivals"	"A public festivity, with performance of music, processions, exhibitions, sporting and cultural events, etc. usually arranged by or for Council."	""	""	"EVENT MANAGEMENT"	""	""	""	""	""
"Community Forums"	""	""	""	"MEETINGS"	""	""	""	""	""
"Community Funding"	"Financial support provided by Council to local community organisations to achieve specific outcomes.  Includes the terms and conditions of funding and subsidy programs for the community.  Programs include the arts, childcare, community services, and assistance to family day care centres."	"Childcare Funding|Community Services Grants"	""	"AWARDS (Prizes)|PROGRAMS"	""	""	""	""	""
"Community Groups"	""	""	""	"APPLICATIONS"	""	""	""	""	""
"Community Improvement Program"	"The development of a plan or policy to improve the community."	""	""	"PLANNING"	""	""	""	""	""
"Community Leasing"	""	""	""	"POLICY"	""	""	""	""	""
"Community Newsletter"	"A bulletin or regular publication with news and activities for the local community, usually issued by Council."	""	""	"PUBLICATIONS"	""	""	""	""	""
"Community Notice Boards"	"Signs for the public with contact information about local community groups."	""	""	"SIGNS"	""	""	""	""	""
"Community Nursing"	""	""	""	"SERVICE PROVISION"	""	"Home Care|Meals on Wheels|Respite Care"	""	""	""
"COMMUNITY RELATIONS"	"The function of establishing rapport with the community and raising and advancing Council's public image and its relationships with outside bodies, including the media and the public.  Includes marketing, media relations, celebrations, ceremonies, speeches, official representation at functions and participation in community activities.  Also includes community consultation, the management of corporate image, and memorials.^p^pSee CUSTOMER SERVICE for managing reactions to services provided by Council, customer consultation and feedback. ^p^pSee  RECREATION AND CULTURAL SERVICES for events.^p"	"Public Relations"	""	""	"ADDRESSES (Presentations)|ARRANGEMENTS|AWARDS (Honours)|AWARDS (Prizes)|CELEBRATIONS|CEREMONIES|COMMUNITY CONSULTATION|CONFERENCES|CONTACTS|CORPORATE IMAGE|ENQUIRIES|FUNCTIONS (Social)|GREETINGS|ISSUES MANAGEMENT|MARKETING|MEDIA LIAISON|MEETINGS|MEMORIALS|PLANNING|POLICY|PROCEDURES|REPORTING|SIGNS|SPONSORSHIPS|TOURS|VISITS"	"RECREATION AND CULTURAL SERVICES"	""	""	""
"Community Reports"	"An account of a speech, debate, meeting, or community activities."	""	""	"PUBLICATIONS"	""	""	""	""	""
"Community Safety"	"The process of addressing issues of community safety and harm prevention, such as accident prevention, water safety, safety houses, preventing harm to children through neglect or abuse, etc."	""	""	"PROGRAMS"	""	""	""	""	""
"Community Service Levels"	"Standards set by government for water supplies to be met by service providers, whether Council or another agency."	""	""	"STANDARDS"	""	""	""	""	""
"COMMUNITY SERVICES"	"The function of providing, operating or contracting services to assist local residents and the community.  Includes services such as library and information access, commercial or not for profit services normally provided commercially such as housing, community transport and other forms of social support.^p^pWhere Council operates the services, records of operations, finance and management should also be established under the most appropriate activity.^p^pSee CUSTOMER SERVICE for managing reactions to services provided by Council, customer consultation and feedback. ^p^pSee GRANTS AND SUBSIDIES for funding received to operate services.^p^pSee RECREATION AND CULTURAL SERVICES for clubs, social, sporting and recreational activities supported and provided by Council.^p^pSee PUBLIC HEALTH SERVICES for public health care services such as maternal and infant welfare, hospital services.^p^pSee PERSONNEL or CORPORATE MANAGEMENT for the appointment of staff or contractors to operate services."	"Social Work Services"	""	""	"AGREEMENTS|CONFERENCES|CONTRACTING|FEES AND CHARGES|GUIDELINES|LEGISLATION|LIBRARY AND PUBLIC INFORMATION ACCESS|LICENSING|MEETINGS|PLANNING|POLICY|PROCEDURES|REGISTRATION|REPORTING|SERVICE PROVIDERS|SERVICE PROVISION"	"COUNCIL PROPERTIES|GRANTS AND SUBSIDIES|PUBLIC HEALTH |RECREATION AND CULTURAL SERVICES"	""	""	""
"Community Services Grants"	""	""	"Community Funding"	""	""	""	""	""	""
"Community Transport"	"The provision of public transport by Council for community groups such as childcare and aged care services."	""	""	"SERVICE PROVISION"	""	"Aged Care Services"	""	""	""
"Commuter Carparks"	"Carparks for those who regularly travel to work on public transport."	""	""	"DESIGN AND CONSTRUCTION"	""	""	""	""	""
"Companion Animals"	"A companion animal is a dog, cat, or any other animal which is considered to be a companion.  A companion animal may also be a guide dog, a hearing dog or  any other animal trained to assist a person to alleviate the effect of a disability.^p^pThe Companion Animals Act 1998 requires compulsory identification and registration, specifies the responsibilities and liabilities of owners and procedures for dealing with seized animals.^p^pSee LAWS AND ENFORCEMENT - REGISTRATION for formal control and notification about companion animals."	""	""	"ANIMAL WELFARE|PROSECUTIONS|REGISTRATION"	""	"Animals"	""	""	""
"Compassionate"	"A type of leave for those who have suffered a misfortune."	""	""	"LEAVE"	""	""	""	""	""
"Compensation"	""	""	"CLAIMS MANAGEMENT"	""	""	""	""	""	""
"Competitions"	"Add the name of the competition as free text. For example, COMMUNITY RELATIONS - AWARDS - Competitions - Garden Competition."	""	""	"AWARDS (Prizes)"	""	""	""	""	""
"Complaints"	"An expression of discontent or difficulty with Council activities and services.  Classify by subject and register complaints in accordance with internal procedures.  ^p^pTip: Include the subject of the complaint as free text.  Subjects for complaints can include animals, building work, buildings, drainage, fishing, footpaths, health, livestock, parks, pollution, rates, registered premises, roads and road maintenance, signs, traffic, trees and waste."	""	""	"PUBLIC REACTION"	""	""	""	""	""
"Complaints Handling"	""	""	""	"PROCEDURES"	""	""	""	""	""
"Complaints Redirected"	"Expressions of discontent or difficulty with services and activities which are redirected to other agencies because they are not within the Council's jurisdiction. Add the name of the organisation that the complaint is referred to as free text."	""	""	"PUBLIC REACTION"	""	""	""	""	""
"Complaints Register"	"A register or list of complaints made to Council.  Register should include the complainant's name, date and nature of complaint."	""	""	"REGISTRATION"	""	""	""	""	""
"COMPLIANCE"	"The activities associated with complying with mandatory or optional accountability, fiscal, legal, regulatory or quality standards or requirements.  Includes compliance with legislation and with national and international standards.^p^pSee AUDIT for the process of validating compliance against records."	""	""	"INFORMATION TECHNOLOGY|LEGAL SERVICES"	"Copyright|Y2K"	""	""	""	""
"Compliance Reports"	"Reports on the results of tenders to ensure Council's compliance with accountability measures."	""	""	"TENDERING"	""	""	""	""	""
"Composting"	""	""	"Recycling"	""	""	""	""	""	""
"Computer Access"	"The provision of access to and use of computers by the public in the library."	""	""	"LIBRARY AND PUBLIC INFORMATION ACCESS"	""	""	""	""	""
"Computers"	""	""	"INFORMATION TECHNOLOGY"	""	""	""	""	""	""
"Concessional"	"Type of leave given for personal reasons, not relating to illness."	""	""	"LEAVE"	""	""	""	""	""
"Condolences"	"An expression of sympathy."	""	""	"GREETINGS"	""	""	""	""	""
"Conduct of Council Meetings"	""	""	"Code of Meeting Practice"	""	""	""	""	""	""
"CONFERENCES"	"The activities involved in arranging or attending conferences either held by Council or other organisations.  Includes registrations, publicity and reports of participants, etc.  Place published reports and proceedings in Council's staff library or information centre.  Link the file and reports and proceedings intellectually in the records management system.^p^pSee ADDRESSES (Presentations) for addresses given at a conference."	""	""	"COMMUNITY RELATIONS|COMMUNITY SERVICES|CORPORATE MANAGEMENT|EMERGENCY SERVICES|GOVERNANCE|GOVERNMENT RELATIONS|INFORMATION MANAGEMENT|INFORMATION TECHNOLOGY|SEWERAGE AND DRAINAGE|WATER SUPPLY"	"Council|Field Days|Other Agencies"	""	""	""	""
"Congratulations"	""	""	""	"GREETINGS"	""	""	""	""	""
"CONNECTION"	"The activities associated with connection to electrical and telecommunications systems."	""	""	"ENERGY SUPPLY AND TELECOMMUNICATIONS"	"Electricity Supply|Gas Supply|Telecommunications"	""	""	""	""
"Connections"	"Arrangements made to connect to sewerage and drainage systems and water supplies."	"Disconnections"	""	"APPLICATIONS|NOTIFICATIONS|SUPPLY AND DISTRIBUTION"	""	""	""	""	""
"Conservation"	"The preservation, protection, maintenance, restoration and enhancement of properties and land."	""	""	"PROGRAMS"	""	""	""	""	""
"Conservation Orders"	""	""	"Heritage Orders"	""	""	""	""	""	""
"Consolidated Summaries"	"Reports on the consolidated results of tender evaluations."	""	""	"TENDERING"	""	""	""	""	""
"Construction"	""	""	"DESIGN AND CONSTRUCTION"	""	""	""	""	""	""
"Construction Risks"	"Managing exposure to the chance of building failure, injury or loss as a result of construction works or consenting to works."	""	""	"RISK ASSESSMENT"	""	""	""	""	""
"Construction Site Workers"	"Campaigns targeting construction site workers in order to reduce building waste."	""	""	"CAMPAIGNS"	""	""	""	""	""
"Consultants"	"See PERSONNEL for the policies and terms and conditions for consultants."	""	""	"CONTRACTING|EMPLOYMENT CONDITIONS"	""	""	""	""	""
"Consultation"	""	""	""	"PLANNING"	""	""	""	""	""
"CONTACTS"	"The activity of managing lists of names and contact details of associates and organisations relating to community relations."	"Addresses (Mailing Lists)|Mailing Lists"	""	"COMMUNITY RELATIONS"	"Government Representatives|Politicians|Public|Resident Action Groups"	""	""	""	""
"Contaminated Sites"	"Summary records of sites where the presence in, on or under the land of a substance (at a higher level of concentration than normal) that presents a risk of harm to human health or any other aspect of the environment under the Contaminated Land Management Act 1997."	""	""	"MONITORING|REGISTRATION"	""	""	""	""	""
"Continuous Improvement"	"Programs designed to provide ongoing monitoring and feedback on performance."	""	""	"PERFORMANCE MANAGEMENT"	""	""	""	""	""
"CONTRACTING"	"The activities involved in arranging, procuring and managing the performance of work or the provision of services by an external contractor, consultant or service provider.  ^p^pSee TENDERING for the process of receiving and assessing tenders from potential external contractors, consultants or service providers."	"Outsourcing"	""	"COMMERCIAL ACTIVITIES|COMMUNITY SERVICES|CORPORATE MANAGEMENT|COUNCIL PROPERTIES|ENERGY SUPPLY AND TELECOMMUNICATIONS|FINANCIAL MANAGEMENT|GOVERNMENT RELATIONS|INFORMATION MANAGEMENT|INFORMATION TECHNOLOGY|LAWS AND ENFORCEMENT|LEGAL SERVICES|PARKS AND RESERVES|PERSONNEL|PLANT, EQUIPMENT AND STORES|PUBLIC HEALTH |RECREATION AND CULTURAL SERVICES|ROADS|SEWERAGE AND DRAINAGE|TRAFFIC AND TRANSPORT|WASTE MANAGEMENT|WATER SUPPLY"	"Consultants|Contractors|Contracts|Government Supply Contracts|Meter Reading|Parking Meter Collections|Preferred Supplier Agreements"	""	""	""	""
"Contractors"	""	""	""	"CONTRACTING|EMPLOYMENT CONDITIONS"	""	""	""	""	""
"Contracts"	""	""	""	"CONTRACTING|COUNCILLORS|JOINT VENTURES|TENDERING"	""	""	""	""	""
"Control Centres"	"A centre designed to regulate or direct emergency services."	""	""	"COMMUNICATIONS"	""	""	""	""	""
"Control of Records"	"Mechanisms used to control records within records management systems.  Includes the registration and the classification of records, the use of a thesaurus, and a disposal authority."	""	""	"RECORDS MANAGEMENT"	""	""	""	""	""
"Controls"	"Measures to protect animals and control their treatment, use and preserve native animals."	""	""	"ANIMAL WELFARE"	""	""	""	""	""
"Conveyancing"	""	""	"Land Developments and Sales"	""	""	""	""	""	""
"Copyright"	"The administration of copyright owned by Council or seeking permission to use works under copyright to others.  Includes the exclusive right by law to produce, publish, perform in public, broadcast, make adaptations or otherwise control a literary, dramatic, artistic or electronically produced work.  Also includes the administration of copyright owned by software vendors."	""	""	"COMPLIANCE|INTELLECTUAL PROPERTY"	""	""	""	""	""
"CORPORATE IMAGE"	"The activities of identifying and designing, and procuring logos, signs, letterhead, corporate uniforms and other symbols that incorporate the identity and image of Council."	""	""	"COMMUNITY RELATIONS"	"Corporate Style|Design|Production"	""	""	""	""
"CORPORATE MANAGEMENT"	"The function of applying broad systematic planning to define the corporate mission and determine methods of Council operation.  Includes the evaluation of strategies for service delivery and development of directions for future operations, the amendment of legislation that provides the legislative basis for the Council.^p^pSee LAND USE AND PLANNING for issues relating to the planning for the Council area."	""	""	""	"AUDIT|CIRCULARS|CONFERENCES|CONTRACTING|COUNCIL MEETINGS|ESTABLISHMENT|EVALUATION|GUIDELINES|JOINT VENTURES|LEGISLATION|MEETINGS|PERFORMANCE MANAGEMENT|PLANNING|POLICY|PROCEDURES|REPORTING|REVIEWING|STANDARDS|TENDERING"	"CUSTOMER SERVICE|LAND USE AND PLANNING"	""	""	""
"Corporate Management Plans"	"The application of broad systematic management planning to Council.  Council must develop management plans for proposed activities, objectives and performance targets, how objectives will be attained, proposed capital works programs, proposed services to be provided, asset replacement programs, proposed asset sales, human resource activities, and programs to manage, develop, protect, restore, enhance and conserve the environment (Local Government Act 1993, Part 2)."	""	""	"PLANNING"	""	""	""	""	""
"Corporate Style"	"Guidelines which provide consistency in written style, graphic design, etc. within Council's documents."	"Style Guides"	""	"CORPORATE IMAGE"	""	""	""	""	""
"Corruption Prevention"	"Measures taken to prevent, identify and discourage opportunities for corrupt or dishonest proceedings."	""	""	"RISK ASSESSMENT"	""	""	""	""	""
"Council"	""	""	""	"BOUNDARIES|CONFERENCES"	""	""	""	""	""
"Council Buildings"	""	""	"COUNCIL PROPERTIES"	""	""	""	""	""	""
"Council Chart"	""	""	"Organisation Chart"	""	""	""	""	""	""
"Council Constructions"	"Include council energy and telecommunication constructions and water supply constructions."	""	""	"INSPECTIONS"	""	""	""	""	""
"Council Debtors"	""	""	""	"POLICY"	""	""	""	""	""
"COUNCIL MEETINGS"	"The activity associated with the formal decision-making processes of Council, recording the official minutes of meetings, and of summarising decisions of the meetings of elected Councillors with action in response by Council staff.  Includes attendance records of meetings of elected Councillors. Also includes the processes of tracking actions and when action is due.  ^p^pSee GOVERNANCE - MEETINGS for the official copy of Council meetings. ^p^pSee GOVERNANCE - COUNCIL MEETINGS - Representation for the preparation of responses to questions raised in Council meetings by Councillors on behalf of residents and ratepayers.^p^pTip: Retain a complete set of minutes, agenda and business papers.^p^p"	""	""	"CORPORATE MANAGEMENT|GOVERNANCE"	"Minutes and Agenda|Notices of Motion|Petitions|Precinct Committees|Proceedings|Protocol|Questions on/without Notice|Representation|Resolutions|Tracking"	""	""	""	""
"Council of Australian Governments"	""	""	"COAG"	""	""	""	""	""	""
"Council Offices"	"Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Council Papers"	""	""	""	"LOCAL LAWS"	""	""	""	""	""
"Council Pipelines"	"A pipe or several pipes together forming a conduit for the transportation of water."	""	""	"AGREEMENTS"	""	""	""	""	""
"Council Pipelines Occupancy"	""	""	""	"PERMITS"	""	""	""	""	""
"Council Proceedings"	""	""	"Proceedings"	""	""	""	""	""	""
"COUNCIL PROPERTIES"	"The function of acquiring, constructing, designing, developing, disposing and maintaining facilities and premises owned, leased or otherwise occupied by Council.  Includes the usage, hiring and management of all Council's halls and centres for multipurpose uses that meet the broad social and recreational needs of the community.^p^pSee RECREATION AND CULTURAL SERVICES for Council liaison with community groups and associations to provide cultural and sporting events, and and access, use and bookings of Council operated sporting, cultural and recreational facilities.^p^p^pSee COMMUNITY SERVICES for the operation of Council community services such as aged care and senior citizens centres, childcare, library and information access services.^p^pSee ECONOMIC DEVELOPMENT for the operation of services that are normally provided commercially, but may be provided by council for rural and remote communities such as airports, banking, communication, cybercafes, abattoirs and saleyards.^p^pSee ROADS for Council construction and management of roads and roadsides.^p^pSee PARKS AND RESERVES for Council acquisition, construcion and maintenance of public open spaces.^p"	"Asset Management|Council Buildings|Property Management"	""	""	"ACCESS|ACQUISITION AND DISPOSAL|ASSET REGISTER|AUDIT|CONTRACTING|DESIGN AND CONSTRUCTION|LEASING-OUT|MAINTENANCE|MEETINGS|PLANNING|POLICY|PROCEDURES|PROGRAMS|REGISTRATION|REPORTING|SECURITY|STANDARDS|URBAN DESIGN|USAGE|VALUATIONS"	"COMMUNITY SERVICES|ECONOMIC DEVELOPMENT|ENERGY SUPPLY AND TELECOMMUNICATIONS|PARKS AND RESERVES|RECREATION AND CULTURAL SERVICES|ROADS"	""	""	""
"Council Reviews"	""	""	"Organisational Reviews"	""	""	""	""	""	""
"Council Services"	""	""	""	"STANDARDS"	""	""	""	""	""
"Council Standards"	""	""	""	"STANDARDS"	""	""	""	""	""
"Council Structure"	""	""	"ESTABLISHMENT"	""	""	""	""	""	""
"COUNCILLORS"	"The activities associated with managing councillors, who are the elected representatives of the Council area and are members of the governing body of the corporation.  Includes the registration of councillor's interests, including pecuniary interests, to ensure impartiality, councillor's benefits, managing contact lists, fees and facilities provided for councillors, and professional development.^p^pCouncillors have the responsibility of directing and controlling the affairs of the Council in accordance with the enabling legislation and regulation.  Their role is to participate in the optimum allocation of the Council's resources for the benefit of the area and its community, to play a key role in the creation and review of the Council's policies and objectives and criteria relating to the exercise of the Council's regulatory functions, and to review the performance of the Council and its delivery of services, and the management plans and revenue policies of the Council.^p"	"Shire Members"	""	"GOVERNANCE"	"Benefits|Code of Conduct|Code of Meeting Practice|Contracts|Councillors Fees|Death|Declaration of Interest|Mayor|Oaths of Allegiance|Office Facilities|Past Mayors/Presidents|Professional Development|Resignation"	""	""	""	""
"Councillors Fees"	"An annual sum paid to councillors being payment for services relating to Council business and paid monthly in arrears."	""	""	"COUNCILLORS"	""	""	""	""	""
"Councillor's Interests"	""	""	"Declaration of Interest"	""	""	""	""	""	""
"Counselling"	"Counselling and support services for employee welfare.^p^pTip: If the counselling is a result of disciplinary procedures, document the counselling matters on the PERSONNEL - DISCIPLINE file."	""	""	"WELFARE"	""	""	""	""	""
"Counselling Services"	"Counselling or advice to persons in crisis or need."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Counter Disaster Plan"	""	""	"Disaster Recovery Plan"	""	""	""	""	""	""
"Counter Disaster Plans"	""	""	"Disaster Recovery|Emergency Management Plan"	""	""	""	""	""	""
"Counter Service Provision"	"Face to face services for the public, usually within Council premises."	""	""	"ACCESS"	""	""	""	""	""
"Courses"	"Add the names of training courses as free text."	""	""	"TRAINING AND DEVELOPMENT"	""	""	""	""	""
"Credit Cards"	""	""	""	"BANKING"	""	""	""	""	""
"Credit Facilities"	"Time allowed for payment for goods and services, etc. obtained on credit."	""	""	"BANKING"	""	""	""	""	""
"CREDITORS"	"The activity of managing payments to businesses or individuals to whom Council owes money.^p^pSee FINANCIAL MANAGEMENT - CREDITORS - Reviews for the periodic reviews and reporting of creditors."	"Receipts"	""	"FINANCIAL MANAGEMENT"	"Depreciation Expenses|Expenditure|Reviews|Sundry"	""	""	""	""
"Creeks"	""	""	"Rivers"	""	""	""	""	""	""
"Cremations"	"Applications for cremations."	""	""	"CEMETERIES"	""	"Burial Applications|Columbarium|Cremations Register"	""	""	""
"Cremations Register"	"A register of all corpses that have been cremated."	""	""	"REGISTRATION"	""	"Cremations"	""	""	""
"Crematoriums"	""	""	""	"LICENSING"	""	""	""	""	""
"Crimes"	""	""	""	"PROSECUTIONS"	""	""	""	""	""
"Crown Lands"	""	""	""	"PROSECUTIONS"	""	""	""	""	""
"Crypts"	""	""	""	"CEMETERIES"	""	""	""	""	""
"Cultural"	"Liaison, consultation and information to local cultural groups."	""	""	"LIAISON"	""	""	""	""	""
"Cultural and Heritage Events"	"Public events, activities and festivals arranged by Council and local groups.  Identify the name of the event as free text.  Events include art and craft activities and displays, carnivals, circuses, exhibitions, festivals, markets and street stalls, photographic displays, and surf carnivals."	""	""	"ARRANGEMENTS"	""	""	""	""	""
"Cultural Exchanges"	"To give and receive reciprocally cultural activities with other Councils, towns and regions."	""	""	"INTERNATIONAL RELATIONS"	""	""	""	""	""
"Cultural Plan"	"A scheme of action or procedure for Council's cultural activities."	""	""	"PLANNING"	""	""	""	""	""
"CUSTOMER PROFILES"	"The activity of compiling summaries, outlines, reviews and reports of Council's customers."	""	""	"CUSTOMER SERVICE"	"Reports|Reviews"	""	""	""	""
"CUSTOMER SERVICE"	"The function of planning, monitoring and evaluating services provided to customers by Council.  Includes integrated service provision at shopfront locations and the introduction of new types of customer services such as electronic trading facilities. Also includes handling reactions to services, customer consultation, and feedback.^p^pSee CORPORATE MANAGEMENT - PLANNING -  Service Delivery for Council's overall planning for the delivery of services.^p"	""	""	""	"ACCESS|CUSTOMER PROFILES|GUIDELINES|MEETINGS|OMBUDSMAN - INTERNAL|PLANNING|POLICY|PROCEDURES|PUBLIC REACTION|REGISTRATION|REPORTING|SERVICE DELIVERY MODES|STANDARDS"	"CORPORATE MANAGEMENT"	""	""	""
"Customer Service Charter"	"Customer services founded, granted or protected by a charter."	""	""	"STANDARDS"	""	""	""	""	""
"Cybercafe"	"A place where the community can use the Internet."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Cycleways"	"Includes traffic management planning, issues of safety, development of bike tracks, including commuter and recreational cycleways."	"Bicycle Tracks"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Damage to Buildings and Facilities"	"Damage or harm that impairs the value or usefulness of Council property."	""	""	"MAINTENANCE"	""	""	""	""	""
"Dams/Reservoirs"	"Barriers across streams or rivers designed to obstruct the flow of water.  Use this term for investigations to ensure dam safety."	"Reservoirs"	""	"DESIGN AND CONSTRUCTION|INSPECTIONS|MAINTENANCE"	""	""	""	""	""
"Danger Periods/Fire Bans"	"Periods of high to extreme fire danger when lighting of fires is prohibited."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Dangerous Waterhole"	"Natural hole or hollow in which water collects, a cavity in the dried-up course of a river, etc."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"DATA MANAGEMENT"	"The activities associated with the building, protyping and testing of databases.  Includes the administration and protection of databases."	""	""	"INFORMATION TECHNOLOGY"	""	""	""	""	""
"Day Care"	""	""	"Childcare"	""	""	""	""	""	""
"DCP"	""	""	"Development Control Plans (DCP)"	""	""	""	""	""	""
"Death"	"Use this term for the death of Councillors.  Add the name of the Councillor as free text."	""	""	"COUNCILLORS"	""	""	""	""	""
"Debt Recovery"	"The process of recovering outstanding monies.  Includes the use of collection agencies and the sale of land for overdue or unpaid rates."	""	""	"DEBTORS|RATE PAYMENTS"	""	""	""	""	""
"DEBTORS"	"The activity of managing Council's debtors.  Includes preparing reports and reviews of debtors, and the recovery of debts."	"Bad Debts"	""	"FINANCIAL MANAGEMENT"	"Abandonments Amount Register|Bankruptcy|Debt Recovery|Garnishees|Rating Recovery|Recovery|Reports|Reviews|Sundry|Write Offs"	""	""	""	""
"Declaration of Interest"	"Formal statements by Councillors detailing the nature of their interest in a matter on a Council agenda to assist with accountability and fraud prevention.  Also includes declarations of pecuniary interests (Councillors must declare any potential conflicts of interest arising from their pecuniary interests), and statements by candidates who stood for election specifying details of income received and the manner of expenditure of such income."	"Campaign Donations|Councillor's Interests|Pecuniary Interest"	""	"COUNCILLORS"	""	""	""	""	""
"Declaration of Office"	"To officially report or announce office bearers."	""	""	"ELECTIONS"	""	""	""	""	""
"Declaration of the Poll"	""	""	"Electoral Returns"	""	""	""	""	""	""
"Dedications of Land"	""	""	""	"ACQUISITION AND DISPOSAL"	""	""	""	""	""
"Deductions"	""	""	""	"PAYROLL"	""	""	""	""	""
"Defence Forces"	"A type of leave which allows for employees to participate in the defence forces."	""	""	"LEAVE"	""	""	""	""	""
"Delegations"	"To give authority for decisions, activities and expenditure."	""	""	"AUTHORISATIONS|POLICY"	""	""	""	""	""
"Delegations Register"	""	""	""	"AUTHORISATIONS"	""	""	""	""	""
"Demand Management"	"Planning for the increase in demand for water supplies as the population increases, and potential offsets by decreasing demands."	""	""	"PLANNING"	""	""	""	""	""
"Demographics"	"Study of population for research into planning issues."	""	""	"RESEARCH"	""	""	""	""	""
"Demolition Orders"	"Orders to pull down a building or structure."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Demolition Prevention Orders"	"Orders to prevent the demolition of buildings and other structures."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Department of Local Government"	"Use this term for classifying information about the department, contacts, organisational structure, mailing addresses, etc."	""	""	"STATE LIAISON"	""	""	""	""	""
"Department of Urban Affairs and Planning"	"The Department of Urban Affairs and Planning is responsible for planning policy and regulation of the natural and built environment, rural and urban management, urban growth, and the development of housing policies.  Use this term for information about the department, contacts, mailing addresses, organisational structure."	""	""	"LEVIES|STATE LIAISON"	""	""	""	""	""
"Departmental"	""	""	""	"REPORTING"	""	""	""	""	""
"Deposits"	"Money deposited into bank accounts."	""	""	"BANKING"	""	""	""	""	""
"Depots"	"Storehouse, usually for equipment or place of work.  Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"DEPRECIATION"	"The activity of managing a decrease in value due to wear and tear, decay, or decline, and the notional amount of money involved in such a decrease."	"Asset Depreciation"	""	"FINANCIAL MANAGEMENT"	""	""	""	""	""
"Depreciation Expenses"	""	""	""	"CREDITORS"	""	""	""	""	""
"Derelict Cars"	""	""	"Abandoned Vehicles"	""	""	""	""	""	""
"Design"	"Council items which may require designing include: Crest, Corporate Style, Corporate Dress, Flag, Logo, Mayoral Robes, Monuments, Seal, Signage, and Web site.^p^pSpecify the item being designed in free text.  For example: COMMUNITY RELATIONS - CORPORATE IMAGE - Design - Chains of Office.  ^p^p"	""	""	"CORPORATE IMAGE|MEMORIALS"	""	""	""	""	""
"DESIGN AND CONSTRUCTION"	"The activity of designing and constructing Council premises, offices, depots, other places of council business, energy and telecommunications infrastructure, parks and reserves, roads and streets within the Council district, sewerage and drainage infrastructure and equipment, traffic and transport infrastructure and equipment, waste management infrastructure and equipment, water supply infrastructure and equipment.^p^pTip: When classifying the design and construction of a Council property or premise, specify by the type of building, then the name and location.^p"	"Construction"	""	"COUNCIL PROPERTIES|ENERGY SUPPLY AND TELECOMMUNICATIONS|PARKS AND RESERVES|ROADS|SEWERAGE AND DRAINAGE|TRAFFIC AND TRANSPORT|WASTE MANAGEMENT|WATER SUPPLY"	"Access Holes|After School Care|Aged Care Facilities|Airports/Helicopter Landing Facilities|Alternative Bridge Crossings|Amphitheatres|Barbeques|Beaches|Boardwalks and Paths|Bores|Bridges|Bus Shelters/Stops|Bushfire Control Centre|Cables|Car Parks|Caravan and Camping Parks|Cemeteries/Crematoriums|Childcare Centres|Clocks|Co-generation|Community Centres and Halls|Commuter Carparks|Council Offices|Cycleways|Dams/Reservoirs|Depots|Drainage Diagrams/Maps|Drainage Systems|Easements|Electricity Works|Facilities|Fences|Filtration Plant|Flood Mitigation|Floodgates|Footpaths|Fountains|Gardens and Reserves|Gas Mains|Gas Works|Golf Courses|Gross Pollution Traps|Health Centres|Hydrants|Infant and Baby Health Centres|Intersections|Irrigation Schemes|Kerbing and Guttering|Landscaping|Laneways|Levee Banks|Light Traffic Thoroughfares (LTT)|Lighting|Line Marking|Litter Bins|Mains|Maps and Plans|Median Strips|Meters|Museums and Galleries|Neighbourhood Centres|Parking Meters|Parking Zones|Parks|Paving|Pedestrian Crossings|Pipelines|Play Equipment|Playing Fields|Poles|Pound|Private Roads|Private Streets|Promenades|Public Gates|Public Toilets|Public Transport Corridors|Pumping Stations|Radio and Communication Towers|Rail Crossings|Recycling Bins|Rest Areas|Rest Centres|Road Signs|Road Widening|Roads and Intersections|Roundabouts|Safety Barriers|Saleyards|Sea Walls|Seats|Septic Systems|Sewerage Systems|Showgrounds|Signs/Hoardings|Skateboard/Rollerblade|Solar Power|Specifications|Sporting Facilities|Sports Centres|Street Furniture|Streetlighting|Substations|Subways|Swimming Centres/Pools|Tanker Sheds|Town Hall|Traffic Lights|Transmission Lines|Transmission Sites|Transport Interchanges|Treatment Plants|Tunnels/Underground Spaces|Vents|Visitor Information Centres|Walking Trails|Walls|Waste Depots/Tips|Water Mains|Water Supply Schemes|Water Towers|Wharves, Jetties and Fishing Decks|Wind Power"	""	""	""	""
"Developer Contributions"	"Policies and plans adopted by Council relating to the collection of contributions from developers for community services and infrastructure, including the implementation of water supplies."	"Developer Service Plans"	""	"POLICY|STANDARDS"	""	""	""	""	""
"Developer Service Plans"	""	""	"Developer Contributions"	""	""	""	""	""	""
"DEVELOPMENT AND BUILDING CONTROLS"	"The function of regulating and approving building and development applications for specific properties, buildings, fences, signs, antennae, etc. covered by the Building Code of Australia and the Environment Protection Authority (EPA).  Development applications relate to a specific site, address or location and not to broader regional plans.^p^pSee LAND USE AND PLANNING for Council's broader planning role in zoning, environmental and development plans which cover the whole Council area.^p^pTip: Diaries/Field Books which are a record of inspections relating to building regulation should be classified under DEVELOPMENT AND BUILDING CONTROLS - INSPECTIONS.  ^p^p^p^p"	""	""	""	"APPEALS|BUILDING AND DEVELOPMENT APPLICATIONS|GUIDELINES|INSPECTIONS|INVESTIGATIONS|LANDS|LEGISLATION|LIAISON|MEETINGS|PLANNING|POLICY|PROCEDURES|REFERRALS|REGISTRATION|STANDARDS"	"LAND USE AND PLANNING"	""	""	""
"Development and Building Regulation Register"	"A register Development and Building Regulations."	""	""	"REGISTRATION"	""	""	""	""	""
"Development Applications"	""	""	"BUILDING AND DEVELOPMENT APPLICATIONS"	""	""	""	""	""	""
"Development Control Plans (DCP)"	"Plans adopted by Council to guide appropriate standards of development in the area.^p^pSee LAND USE AND PLANNING for Council's development of planning schemes and the area-wide control over development."	"DCP"	""	"PLANNING"	""	""	""	""	""
"Development Funds"	"Funding for projects co-ordinated by State Government where Council contributes funds towards the project, for example the acquisition of land for regional parks, open spaces, major roads or foreshores."	""	""	"LEVIES"	""	""	""	""	""
"Diaries/Field Books"	"A record noting inspections relating to building regulation or inspections conducted for public health reasons."	""	""	"INSPECTIONS"	""	""	""	""	""
"Directories"	"Books or lists developed by Council which direct the reader to services or contact details, for example Children Services Directory, Community Directory and Residents Directory."	"Childrens Services Directories|Community Directories"	""	"PUBLICATIONS"	""	""	""	""	""
"Disabilities Services"	"Services that assist people with special needs to access all support services."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Disability Access"	"Access to buildings to meet the needs of people with disabilities.^p^pSee COUNCIL PROPERTIES - ACCESS - Disability Access for modifications of Council properties for disabled access.^p^pTip: Place information relating to disabled persons access for individual building applications on the development application file.^p"	""	""	"ACCESS|GUIDELINES"	""	""	""	""	""
"Disaster Recovery"	"Measures to be taken to respond to disasters such as fire, flood or earthquake, etc. and to save or secure assets.  May include prevention and preparedness techniques.  Includes the Disaster Recovery Manual."	"Counter Disaster Plans"	""	"PLANNING"	""	"Disaster Recovery Plan"	""	""	""
"Disaster Recovery Plan"	"Plans for the recovery of Council services to meet and respond to disasters such as fire, flood, earthquakes, etc.  See also Emergency Management Plans for plans covering the community.  See Vital Records Register for a listing of records essential for ongoing business."	"Counter Disaster Plan"	""	"PLANNING"	""	"Business Continuity Plan|Disaster Recovery|Emergency Management Plan|Vital Records Register"	""	""	""
"DISCIPLINE"	"The activities and actions associated with the disciplinary process.  Includes investigation, charges, formal inquiries, punishment and appeals."	"Reprimands|Warnings to Staff"	""	"PERSONNEL"	""	""	""	""	""
"Disconnections"	""	""	"Connections"	""	""	""	""	""	""
"Discovery Orders"	"Compulsory disclosure of facts or documents."	""	""	"LITIGATION"	""	""	""	""	""
"Disinfection/Destruction of Property"	"Orders to clean, by disinfection, property and buildings in order to protect public health."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Dismissal of Council/Councillors"	"An order discharging/dismissing elected councillor(s) or the Council. "	""	""	"ELECTIONS"	""	""	""	""	""
"Dismissals"	""	""	"Termination"	""	""	""	""	""	""
"DISPOSAL"	"The process of disposing of property no longer required by Council, by sale, transfer, termination of lease, auction, or destruction.  Includes the disposal of impounded property.  Indicate in free text the item which is being disposed.^p"	""	""	"INFORMATION TECHNOLOGY|PLANT, EQUIPMENT AND STORES"	"LAN|WAN|Write Offs"	""	""	""	""
"Disposal of Abandoned Vehicles"	"Notices indicating that abandoned vehicles are to be disposed."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Disposal of Impounded Property"	"Notices indicating that impounded property is to be disposed."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Disposal of Records"	"The disposal of records, either by destruction or transfer to archives.  Also includes the orderly transfer of semi-active and inactive records from current office space into low-cost off-site storage."	""	""	"RECORDS MANAGEMENT"	""	""	""	""	""
"Disposal of Solid Waste"	""	""	"WASTE MANAGEMENT"	""	""	""	""	""	""
"Disputed Impoundings"	"Disputes over property that has been seized or impounded by Council."	""	""	"LITIGATION"	""	""	""	""	""
"Distribution"	"The act of distributing mail, goods, and items of correspondence.  Includes methods for circulating and distributing mail, and use of couriers for the delivery of documents and packages."	""	""	"RECORDS MANAGEMENT"	""	""	""	""	""
"Distribution Lists"	""	""	""	"PRINTING"	""	""	""	""	""
"Districts"	"An area of land delineated for some administrative or other purpose."	""	""	"BOUNDARIES"	""	""	""	""	""
"Dividends"	"A sum of money paid to shareholders of a company or trading concern out of earnings or interest payable on public funds."	""	""	"INVESTMENTS"	""	""	""	""	""
"Do The Right Thing"	""	""	""	"CAMPAIGNS"	""	""	""	""	""
"Dogs/Cats"	""	"Felines"	""	"INFRINGEMENTS|POLICY|PROSECUTIONS|REGISTRATION"	""	""	""	""	""
"Domestic"	""	""	""	"TRAVEL"	""	""	""	""	""
"Domestic Collections"	"Domestic waste collection including provision of containers (recycling, worm farms, etc), collection of green and recyclable waste, household clean-ups, household hazardous wastes and chemicals, household items, and special collections including putrescent waste, chemicals, etc."	""	""	"SERVICE PROVISION"	""	"Waste Collections"	""	""	""
"Donations"	"Receiving and making donations, including contributions to a community group.  Includes donations to charities sponsored by the Mayor."	""	""	"SPONSORSHIPS"	""	""	""	""	""
"Draft Local Environment Plan"	""	""	""	"PLANNING"	""	""	""	""	""
"Drainage"	""	""	""	"SERVICE PROVIDERS"	""	""	""	""	""
"Drainage Diagrams/Maps"	""	""	""	"DESIGN AND CONSTRUCTION|ENQUIRIES"	""	""	""	""	""
"Drainage Inspections"	""	""	""	"REGISTRATION"	""	""	""	""	""
"Drainage Systems"	"Includes stormwater drainage systems for public and private streets."	"Stormwater Drainage"	""	"DESIGN AND CONSTRUCTION|INSPECTIONS|MAINTENANCE"	""	"Flood Mitigation"	""	""	""
"Drainwatch"	"A program where local residents monitor levels of pollution and contaminants in stormwater drains."	""	""	"EDUCATION"	""	""	""	""	""
"Driveways"	""	""	""	"STREET MANAGEMENT"	""	""	""	""	""
"Drug and Alcohol"	"Programs for the establishment of alcohol free zones, treatment of the misuse and improper use of drugs and alcohol, and reduction of the uptake of smoking by the public."	""	""	"PROGRAMS"	""	""	""	""	""
"Drug Recalls"	"To revoke, take back, or withdraw drugs."	""	""	"MONITORING"	""	""	""	""	""
"Dual Occupancy"	"The zoning of a single parcel of land for two dwellings, where one had been built."	""	""	"ZONING"	""	""	""	""	""
"Dune Buggies"	""	""	"Beach Driving"	""	""	""	""	""	""
"Easements"	"The process of designating land for use for public facility purposes such as providing infrastructure services, such as drainage, electricity and water supply.  Note that this is a right held by Council and other agencies.  Includes negotiations, agreements and extinguishments.  Add the location of easement as free text.^p^pSee STANDARDS or ZONING for council standards and zoning codes for easements.^p^pSee PARKS AND RESERVES - MAINTENANCE for mowing and other surface maintenance and repair of drainage easements."	""	""	"ACQUISITION AND DISPOSAL|DESIGN AND CONSTRUCTION|MAINTENANCE|PLANNING|STANDARDS|ZONING"	""	""	""	""	""
"Economic Assistance"	"Financial and other forms of assistance provided to businesses to participate in sister city initiatives which develop local employment and economic activities. "	""	""	"INTERNATIONAL RELATIONS"	""	""	""	""	""
"ECONOMIC DEVELOPMENT"	"The function of improving the local economy through encouragement of industry, employment, tourism, regional development and trade.^p^pTip: Use this keyword for general programs that might not have a specific company or location before they reach development application status, then transfer specific projects to DEVELOPMENT AND BUILDING CONTROLS - APPLICATIONS^p"	""	""	""	"EMPLOYMENT|EVENT MANAGEMENT|INDUSTRIES|INTERNATIONAL RELATIONS|LIAISON|MEETINGS|PLANNING|POLICY|PROCEDURES|PROGRAMS|PROJECTS|PROMOTION|REPORTING|SERVICE PROVISION|TRADE"	"COUNCIL PROPERTIES"	""	""	""
"EDUCATION"	"The activities associated with providing information and training programs to the local community to increase understanding and awareness of environmental issues.  "	""	""	"ENVIRONMENTAL MANAGEMENT"	"Drainwatch|Promotions|Schools|Streamwatch|Water Wise"	""	""	""	""
"Education and Training"	"Education and training services in the local community at a primary, secondary or tertiary level.  Add the type of education, location or name of facility as free text. Note that types of education may include Aged, Adult Community, Pre-School, Primary, Secondary, or Tertiary. ^p^pSee COMMUNITY SERVICES - SERVICE PROVISION - Education and Training for Council's role in lobbying and liaison to improve or retain services."	""	""	"SERVICE PROVISION"	""	"Aged Care Services"	""	""	""
"Educational Assistance"	"Support provided by Council to employees, often in the form of time away from work, to pursue studies."	""	""	"EMPLOYMENT CONDITIONS"	""	""	""	""	""
"Effluent"	""	""	""	"SERVICE PROVIDERS"	""	""	""	""	""
"Effluent Discharge"	"The discharge of sewerage and possible pollutants into the water supply."	""	""	"MONITORING"	""	""	""	""	""
"EIS"	""	""	"Environmental Impact Statement"	""	""	""	""	""	""
"ELECTIONS"	"The process undertaken by the Electoral Commissioner to prepare electoral rolls and conduct public elections for the purpose of election of councillors to represent the residents and ratepayers of a council area.  The councillors elect the mayor and deputy mayor.  Includes the arrangements for conducting elections, including the setting up of polling booths."	""	""	"GOVERNANCE"	"Appealing Electoral Results|Ballot Papers|Declaration of Office|Dismissal of Council/Councillors|Electoral Commission|Electoral Officers|Electoral Results|Electoral Returns|Electoral Rolls|Failure to Vote|Nominations|Notices|Other Councils|Polling Booths|Polls|Postal Voting|Pre-Poll Voting|Promotions|Recount"	""	""	""	""
"Electoral"	""	""	""	"BOUNDARIES"	""	""	""	""	""
"Electoral Commission"	""	""	""	"ELECTIONS"	""	""	""	""	""
"Electoral Officers"	"An official responsible for the organisation of an election, the accuracy of the count, and the reading of the result."	"Returning Officers"	""	"ELECTIONS"	""	""	""	""	""
"Electoral Results"	""	""	""	"ELECTIONS"	""	""	""	""	""
"Electoral Returns"	"Reporting or officially announcing votes received.  Formal statements of election results."	"Declaration of the Poll"	""	"ELECTIONS"	""	""	""	""	""
"Electoral Rolls"	"The roll of electors is prepared in time for each election.  It is based on residents, non-residents, occupiers and ratepayers."	"Voters Lists|Voters Rolls"	""	"ELECTIONS"	""	""	""	""	""
"Electricity"	""	""	""	"SERVICE PROVIDERS"	""	""	""	""	""
"Electricity Supply"	"The supply of electricity in the local area.  Includes information on reliability, peak load periods, damage control and other impacts on the electricity supply."	""	""	"CONNECTION|MONITORING"	""	""	""	""	""
"Electricity Works"	"Electricity generation and distribution works operated by Council."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Emergency Fire Controller"	"A person with delegated authority to take charge of resources to respond to emergencies."	""	""	"APPOINTMENTS"	""	""	""	""	""
"Emergency Management Plan"	"A plan prepared by Council for emergency management, responsiveness and preparedness for disasters within the Council area which affect the community."	"Counter Disaster Plans"	""	"PLANNING"	""	"Disaster Recovery Plan"	""	""	""
"Emergency Plans"	"A plan prepared by Council to evacuate Council premises and ensure the safety of employees and the public in case of an emergency."	""	""	"OCCUPATIONAL HEALTH & SAFETY"	""	""	""	""	""
"Emergency Response Officers"	""	""	""	"AUTHORISATIONS"	""	""	""	""	""
"EMERGENCY SERVICES"	"The function of preventing loss and minimising threats to life, property and the natural environment, from fire and other emergency situations.  Includes the activities of reporting on bush fire hazard reduction activities of the Council each year, including activities carried out under a bush fire management plan approved under the Rural Fires Act 1997.  Also includes declaration of bush fire danger periods and issue of premits to light fires during those periods and furnishing information to the Rural Fire Service Advisory Council and its Co-ordinating Committee.^p^pSee COUNCIL PROPERTIES for the design, construction and maintenance of emergency management centres and bushfire control centres.^p^pSee PLANT, EQUIPMENT & STORES for acquisition and maintenance of emergency and fire fighting equipment."	""	""	""	"APPOINTMENTS|AUDIT|AUTHORISATIONS|AWARDS (Prizes)|CIRCULARS|COMMUNICATIONS|CONFERENCES|LEGISLATION|MEETINGS|NOTIFICATIONS|PERMITS|PLANNING|POLICY|PROCEDURES|PROGRAMS|REGISTRATION|REPORTING|SERVICE PROVISION|STANDARDS|TRAINING|VOLUNTEERS"	""	""	""	""
"Employee Records"	"Individual case records for each employee.  Use a case file series and specify each position by its position number and person's name."	""	""	""	""	""	""	""	""
"EMPLOYMENT"	"The activity of providing statistics to the Australian Bureau of Statistics on rates of employment and unemployment."	""	""	"ECONOMIC DEVELOPMENT"	"Statistics"	""	""	""	""
"EMPLOYMENT CONDITIONS"	"The activities associated with managing the general conditions of employment for personnel.  Includes managing records of employment conditions, policy and entitlements, including work practices, allowances and leave."	""	""	"PERSONNEL"	"Allowances|Casual|Code of Conduct|Consultants|Contractors|Educational Assistance|Flex Time|Hours of Work|Job Share|Outdoor Personnel|Overtime|Part Time|Secondments"	""	""	""	""
"EMPLOYMENT SCHEMES"	"The activities associated with the implementation of employment schemes targeting groups or individuals to reduce unemployment.  Includes schemes targeted to employ  unemployed persons and members of Aboriginal and Torres Strait Island communities. "	"Work for the Dole Scheme"	""	"PERSONNEL"	"Aboriginal and Torres Strait Island Communities|Unemployed Persons"	""	""	""	""
"Enactment"	""	""	""	"LOCAL LAWS"	""	""	""	""	""
"Energy Conservation"	""	""	""	"CAMPAIGNS"	""	""	""	""	""
"Energy Efficiency Management"	"The reduction of energy usage through conservation measures in Council properties."	""	""	"PROGRAMS"	""	""	""	""	""
"ENERGY SUPPLY AND TELECOMMUNICATIONS"	"The function of providing infrastructure services, such as electricity, gas, telecommunications, and alternative energy sources.  Includes providing services directly to the local community, or negotiating with service providers.  Also includes the connection to services, and the monitoring and inspection of services.^p^pSee COUNCIL PROPERTIES for the acquisition, maintenance and disposal of Easements."	"Utility Services"	""	""	"AGREEMENTS|CAMPAIGNS|CERTIFICATION|CONNECTION|CONTRACTING|DESIGN AND CONSTRUCTION|FEES AND CHARGES|INSPECTIONS|LIAISON|MAINTENANCE|MEETINGS|MONITORING|NOTIFICATIONS|PERMITS|PLANNING|POLICY|PROCEDURES|REPORTING|SERVICE PROVIDERS|STANDARDS|TENDERING"	"COUNCIL PROPERTIES"	""	""	""
"ENQUIRIES"	"The activities associated with the handling of requests for information about Council and its services by the general public or other organisations.  Includes general enquiries and requests for information about the functions and role of local government that are usually satisfied with published material.^p^pSee INQUIRIES for investigations of inquiry by parliamentary committees."	"Residents Enquiries"	""	"COMMUNITY RELATIONS|SEWERAGE AND DRAINAGE"	"Drainage Diagrams/Maps|Local Government|Sewerage Diagrams"	""	""	""	""
"Entertainment Areas"	"Areas that are used or intended to be used for the purpose of providing entertainment."	""	""	"MONITORING"	""	""	""	""	""
"Entry"	"Permission for authorised officers to enter premises, or gain access to private land or private roads for purposes relating to energy supply, weed control or water supply."	""	""	"NOTIFICATIONS|PERMITS"	""	""	""	""	""
"Entry to Premises"	""	""	"Access Arrangements"	""	""	""	""	""	""
"Environment"	"Ongoing program funding for environment protection and projects."	""	""	"PROGRAMS"	""	""	""	""	""
"Environmental Impact Statement"	"A written report assessing the impact of any new development or land use which may have an effect on the ecology of an area.  ^p^pAn Environmental Impact Statement is required under the Environmental Planning and Assessment Act 1994, when proposed developments are likely to have a significant impact on the environment.  An Environmental Impact Statement is lodged with a development application."	"EIS"	""	"BUILDING AND DEVELOPMENT APPLICATIONS"	""	""	""	""	""
"ENVIRONMENTAL MANAGEMENT"	"The function of managing, conserving and planning of air, soil and water qualities, and environmentally sensitive areas such as remnant bushlands and threatened species.  Includes the development of environment management plans and activities to preserve and protect natural environments.  Also includes activities to protect existing landforms, restoration of degraded bushland and retention of bushland in parcels of a size and configuration that will enable the existing plant and animal communities to survive in the long term, and protect bushland as a natural stabiliser of the soil surface.^p^pSee LAND USE AND PLANNING for matter relating to planning and management of built environments and plans for sustainable development within the environment.^p^pSee PUBLIC HEALTH SERVICES for general community health and well being affected by matters of environment.^p^pSee  COUNCIL PROPERTIES for the planning and facilities provided in parks."	""	""	""	"ANIMAL WELFARE|AUDIT|EDUCATION|INSPECTIONS|LICENSING|MEETINGS|MONITORING|NOTIFICATIONS|PERMITS|PLANNING|POLICY|PROCEDURES|PROGRAMS|REGISTRATION|REPORTING|SERVICE PROVISION|STANDARDS"	"LAND USE AND PLANNING"	""	""	""
"Environmental Protection Authority Licences"	""	""	""	"LICENSING"	""	""	""	""	""
"Epidemics"	"Reports of the details of outbreaks of epidemics."	""	""	"REPORTING"	""	""	""	""	""
"EQUAL EMPLOYMENT OPPORTUNITY (EEO)"	"The activity of managing programs to provide workplaces that are free from all forms of unlawful discrimination and harassment, and which assist members of Equal Employment Opportunity (EEO) groups to overcome past or present disadvantage."	""	""	"PERSONNEL"	"Affirmative Action|Anti-Discrimination|Anti-Discrimination Board|Equal Opportunity Tribunal|Ethnic Affairs|Plans"	""	""	""	""
"Equal Opportunity Tribunal"	"The Tribunal hears and gives judgement on complaints if discrimination arising on the grounds of sex, race, marital status, sexual preference, impairment, age or status as a carer.  Complaints may be referred following investigations by the Anti-Discrimination Board."	""	""	"EQUAL EMPLOYMENT OPPORTUNITY (EEO)"	""	""	""	""	""
"Eradication of Pests"	""	""	"Pest Control"	""	""	""	""	""	""
"Erection of Tents"	""	""	""	"PERMITS"	""	""	""	""	""
"Ergonomics"	""	""	""	"OCCUPATIONAL HEALTH & SAFETY"	""	""	""	""	""
"ESTABLISHMENT"	"The activities associated with changing and establishing the Council administrative structure and allocation of functional responsibility to business units.  Also includes managing positions, duties and reporting relationships between staff.  ^p^p"	"Council Structure"	""	"CORPORATE MANAGEMENT|PERSONNEL"	"Business Units|Charts|Job Descriptions|Organisation Chart|Organisational Structure|Restructuring|Service Units|Workforce Planning"	""	""	""	""
"Estimates"	"To form an approximate judgement or opinion regarding the value or amount for Council and business unit budgets."	""	""	"BUDGETING"	""	""	""	""	""
"Estuaries"	""	""	"Rivers"	""	""	""	""	""	""
"Ethnic Affairs"	"Recognition of the principles of cultural diversity to ensure that government and business enable people from ethnic communities to be an integral part of social, cultural and economic life."	""	""	"EQUAL EMPLOYMENT OPPORTUNITY (EEO)"	""	""	""	""	""
"Ethnic and Multicultural Services"	"The provision of services such as interpreters and social support to groups with non-English speaking backgrounds."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"EVALUATION"	"The process of determining the suitability of potential or existing programs, items of equipment, systems or services in relation to meeting the needs of the given situation.^p^pSee GRANTS AND SUBSIDIES - EVALUATION for the assessment of the value or amount of grants and subsidies."	""	""	"CORPORATE MANAGEMENT|GRANTS AND SUBSIDIES|INFORMATION TECHNOLOGY|PLANT, EQUIPMENT AND STORES"	"Expressions of Interest|Feasibility Studies|LAN|WAN"	"IMPLEMENTATION"	""	""	""
"EVENT MANAGEMENT"	"Activities relating to the arrangements, bookings and support for local suppliers to attend, display or promote events such as trade displays, the regular Christmas Pageant, Carols by Candlelight, etc."	""	""	"ECONOMIC DEVELOPMENT|RECREATION AND CULTURAL SERVICES"	"Aboriginal Reconciliation|ANZAC Day|Australia Day|Carols by Candlelight|Centenary of Federation|Christmas Pageant|Community Events|Community Festivals|Local Government Week|Markets|Olympics|Receptions|Remembrance Day|Senior Citizens Week|Trade Displays"	""	""	""	""
"Exemptions"	"Not subject to taxation or the obligation or liability of rate payments."	""	""	"RATE PAYMENTS|TAX"	""	""	""	""	""
"Exhibition Administration"	"The administration of exhibitions and display of objects, graphics and images developed by or for the museum/gallery.  Includes the development of exhibitions."	""	""	"MUSEUM AND GALLERIES MANAGEMENT"	""	""	""	""	""
"Exhumations"	"Retrieve, exhume or disinter a dead body out of the earth.  There are regulations controlling the removal of dead bodies out of the earth to protect public health."	""	""	"CEMETERIES|PERMITS"	""	""	""	""	""
"Expenditure"	"Records of expenditure, disbursement,  and money owed to Council by its creditors."	""	""	"CREDITORS"	""	""	""	""	""
"Expressions of Interest"	"Enquiries from prospective suppliers of goods and services regarding specific tenders or the tender process."	""	""	"EVALUATION"	""	""	""	""	""
"External"	"The limitations of the area of land under Council responsibility."	""	""	"AUDIT|BOUNDARIES"	""	""	""	""	""
"Extra Rates"	"Rates that are levied after the initial setting of rates because of a change in circumstances of the property, for example extra garbage rates because the property holder has requested an additional garbage service."	""	""	"RATE PAYMENTS"	""	""	""	""	""
"Facilities"	"Facilities include temporary toilets, shelter sheds, electricity and water supplies, drinking water, especially for special events.  ^p^pSee SERVICES PROVISION for the planning, delivery and removal of temporary facilities and services.^p"	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|SERVICE PROVISION"	""	""	""	""	""
"Factories and Shops"	""	""	""	"LICENSING"	""	""	""	""	""
"Failure to Vote"	"Lists of people who did not comply with compulsory voting in local government elections."	""	""	"ELECTIONS"	""	""	""	""	""
"Family"	"Leave to care for the family, for example paternity leave, maternity leave."	""	""	"LEAVE"	""	""	""	""	""
"Family Day Care"	""	""	"Childcare"	""	""	""	""	""	""
"Family Support"	"Community support services such as counselling and emergency housing provided to families in need.  Add the name of client who is the subject of the support as free text."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Farmlands"	"A parcel of rateable land which is valued as one assessment and exceeds 8,000 square metres in area and which is wholly or mainly used for the time being by the occupier for carrying on one or more of the businesses or industries of grazing, animal feedlots, dairying, pig-farming, poultry farming, viticulture, orcharding, bee-keeping, horticulture, vegetable growing, the growing of crops of any kind or forestry. "	"Rural Rating"	""	"RATE CLASSIFICATIONS"	""	""	""	""	""
"FBT"	""	""	"Fringe Benefits Tax"	""	""	""	""	""	""
"Feasibility Studies"	"Formal planning studies undertaken to assess feasibility."	""	""	"APPLICATION DEVELOPMENT|AUGMENTATION|EVALUATION"	""	""	""	""	""
"Federal Elections"	""	""	""	"FEDERAL LIAISON"	""	""	""	""	""
"FEDERAL LIAISON"	"Activities relating to liaison, consultation and information to the Federal Government, and the potential impacts for local government of Federal elections and budgets."	""	""	"GOVERNMENT RELATIONS"	"Budget|Federal Elections|Referendum"	""	""	""	""
"Fee Structures"	""	""	""	"FEES AND CHARGES"	""	""	""	""	""
"FEES AND CHARGES"	"The activities relating to management payment for items or services rendered by Council."	"Water Rates"	""	"COMMERCIAL ACTIVITIES|COMMUNITY SERVICES|ENERGY SUPPLY AND TELECOMMUNICATIONS|FINANCIAL MANAGEMENT|RATES AND VALUATIONS|SEWERAGE AND DRAINAGE|TRAFFIC AND TRANSPORT|WASTE MANAGEMENT|WATER SUPPLY"	"Accounts|Benchmarking|Bulk Water|Fee Structures|Garbage|Incentives|IPART Reviews|Pricing Reviews|Rate Assessment|Stormwater Levy|Sullage|Trade Waste"	""	""	""	""
"Felines"	""	""	"Dogs/Cats"	""	""	""	""	""	""
"Fences"	"The erection of fences requires Council approval.  ^p"	""	""	"DESIGN AND CONSTRUCTION|INSPECTIONS|NOTIFICATIONS|STANDARDS"	""	""	""	""	""
"Feral Animals"	""	""	"Pest Control"	""	""	""	""	""	""
"Ferries"	""	""	""	"SERVICE PROVIDERS"	""	""	""	""	""
"Festivals and Ceremonies"	"Festivals, celebrations and ceremonies held in public places."	""	""	"PERMITS"	""	""	""	""	""
"FID"	""	""	"Financial Institution Duty (FID)"	""	""	""	""	""	""
"Fidelity Guarantee"	"Guarantees that promises and duties will be strictly observed."	""	""	"CLAIMS MANAGEMENT"	""	""	""	""	""
"Field Days"	"Days for practising operations, particularly for members of emergency services."	"Field Exercises"	""	"CONFERENCES"	""	""	""	""	""
"Field Exercises"	""	""	"Field Days"	""	""	""	""	""	""
"Filming and Commercials"	"The filming of pictures, videos, or commercials within Council boundaries."	""	""	"PERMITS"	""	""	""	""	""
"Filtration Plant"	""	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Financial Institution Duty (FID)"	""	"FID"	""	"TAX"	""	""	""	""	""
"FINANCIAL MANAGEMENT"	"The function of managing Council's financial resources.  Includes establishing, operating and maintaining accounting systems, controls and procedures, financial planning, budgeting, estimates of expenditure and receipts, forecasting, and managing revenue from charging and investments.  Also includes managing allocations of resources and accountability.^p^pSee GRANTS AND SUBSIDIES for the management of payments to Council from State and Federal Governments for special purposes and from Council to other agencies."	""	""	""	"ACCOUNTING|AUDIT|AUTHORISATIONS|BANKING|BUDGETING|CONTRACTING|CREDITORS|DEBTORS|DEPRECIATION|FEES AND CHARGES|FINANCIAL REPORTING|INVESTMENTS|LEVIES|LOANS|MEETINGS|PLANNING|POLICY|PROCEDURES|REGISTRATION|REPORTING|REVENUE|SPONSORSHIPS|STANDARDS|TAX|TENDERING|TRUSTS|UNCLAIMED MONEY"	"GRANTS AND SUBSIDIES|RISK MANAGEMENT"	""	""	""
"FINANCIAL REPORTING"	"The activity of preparing reports and summaries of financial transactions."	""	""	"FINANCIAL MANAGEMENT"	"Annual Financial Reports|Business Units|Financial Statements|Periodic Reports|Reviews"	""	""	""	""
"Financial Statements"	"Summaries, normally annual statements of expenditure, income, assets, etc. for the whole of Council."	""	""	"FINANCIAL REPORTING"	""	""	""	""	""
"Fines"	"A sum of money exacted as a penalty for an offence or dereliction.  Can be refunded by Council."	""	""	"REVENUE"	""	""	""	""	""
"Fire Brigade"	""	""	""	"LEVIES"	""	""	""	""	""
"Fire Control"	""	""	""	"COMMUNICATIONS|PROCEDURES"	""	""	""	""	""
"Fire Damage"	""	""	""	"REPORTING"	""	""	""	""	""
"Fire Permits"	"Permits to light fires."	""	""	"PERMITS"	""	""	""	""	""
"Fire Prevention"	"Compliance of properties with the fire regulations and codes.  "	""	""	"INFRINGEMENTS|INSPECTIONS|NOTIFICATIONS"	""	""	""	""	""
"Fire Safety"	"Measures to ensure Council properties meet fire safety standards."	""	""	"PROCEDURES"	""	""	""	""	""
"Fire Services"	"Emergency services that fight against and protects property from fire."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Fire Zones"	"Zones or areas that are susceptible to fire."	""	""	"REGISTRATION"	""	""	""	""	""
"Firearm Licensing"	"Licences for personnel to carry firearms."	""	""	"AUTHORISATIONS"	""	""	""	""	""
"Fireworks"	""	""	""	"PERMITS"	""	""	""	""	""
"First Aid"	""	""	""	"OCCUPATIONAL HEALTH & SAFETY"	""	""	""	""	""
"Fishing"	""	""	""	"INFRINGEMENTS|LICENSING"	""	""	""	""	""
"Fishing Decks"	""	""	"Wharves, Jetties and Fishing Decks"	""	""	""	""	""	""
"Flammable Substances"	""	""	""	"PERMITS"	""	""	""	""	""
"FLEET MANAGEMENT"	"The activity of acquiring, managing, repairing, and disposing of Council's vehicle fleet.  Includes the allocation of Council vehicles."	""	""	"PLANT, EQUIPMENT AND STORES"	"Allocations|Log Books|NRMA Membership|Parking Fines|Private Usage|Speeding Fines|Vehicle Insurance|Vehicle Registration"	""	""	""	""
"Flex Time"	"Flexible hours scheme."	""	""	"EMPLOYMENT CONDITIONS"	""	""	""	""	""
"Flood Damage"	"Damage to Council properties caused by flood."	""	""	"REPORTING"	""	""	""	""	""
"Flood Gauge Heights"	"Levels of flood gauges."	""	""	"MONITORING"	""	""	""	""	""
"Flood Locations"	""	""	""	"MONITORING"	""	""	""	""	""
"Flood Mitigation"	"Storm water drainage to reduce impact and damage caused by floods.  ^p"	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|PLANNING|PROGRAMS"	""	"Drainage Systems"	""	""	""
"Flood Zones"	"Land prone to flooding."	""	""	"ZONING"	""	""	""	""	""
"Floodgates"	"Gates that reduce flood damage."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Floodplain Management"	"Regional management plans to reduce damages caused by floods."	""	""	"PLANNING"	""	""	""	""	""
"Floodplain Management Authorities"	"The Floodplain Management Authority discusses, resolves and updates issues related to flood management and damage prevention."	""	""	"MEETINGS"	""	""	""	""	""
"Floods"	""	""	""	"REPORTING"	""	""	""	""	""
"Flow Records and Charts"	"Checks, records and observations of water supply systems."	""	""	"MONITORING"	""	""	""	""	""
"Fluoridation"	"The addition of fluoride to the water supply."	"Water Fluoridation"	""	"MONITORING"	""	""	""	""	""
"Food Act"	""	""	""	"INFRINGEMENTS|NOTIFICATIONS"	""	""	""	""	""
"Food Premises"	"Premises which prepare, store, sell and supply food."	""	""	"LICENSING"	""	""	""	""	""
"Food Surveillance"	"The administering of food sampling and analysis techniques to ensure that food meets health standards."	""	""	"MONITORING"	""	""	""	""	""
"Food Vehicles"	"Vehicles that sell and supply food."	""	""	"LICENSING"	""	""	""	""	""
"Footpaths"	"Includes maintaining and repairing damage to footpaths caused by tree roots.^p^pSee STREET MANAGEMENT for the management of footpath spaces and their use for outdoor seating, cafes and restaurants."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|STREET MANAGEMENT"	""	"Boardwalks and Paths"	""	""	""
"Foreshores Developments"	"The foreshore is the ground between the high water mark and cultivated or economically exploited land.  "	""	""	"STANDARDS"	""	""	""	""	""
"Foreshores Management"	"The foreshore is the ground between the high water mark and cultivated or economically exploited land.  ^p"	""	""	"PROGRAMS"	""	""	""	""	""
"Forward Estimates"	"To form an approximate judgement or opinion regarding the value, or amount of money likely to be received from fines and infringements as income for Council."	""	""	"REVENUE"	""	""	""	""	""
"Forward Works Program"	"Estimates of income and expenditure for future Council works programs."	""	""	"BUDGETING"	""	""	""	""	""
"Fountains"	"Add the name and location of fountain as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Fraud Control"	"Risk associated with fraud and corruption."	""	""	"RISK ASSESSMENT"	""	""	""	""	""
"Free Trees"	"Trees provided to the community, free of charge.  Often distributed in association with National Tree Day (29 July) or with specific tree planting campaigns in the local area."	""	""	"HORTICULTURAL SERVICES"	""	""	""	""	""
"FREEDOM OF INFORMATION"	"The activity of managing access to information held as records by Council in accordance with Freedom of Information legislation.^p^pTip: INFORMATION MANAGEMENT - CASES - Freedom of Information may be used when the case needs to be handled on the same file, for legislative or operational reasons.  Add the name of the applicant as free text."	""	""	"INFORMATION MANAGEMENT"	"Internal Review|Legal Document Register|Register|Reports|Requests|Statement of Affairs|Summary of Affairs"	""	""	""	""
"Freedom/Keys to City"	"A symbolic key presented to persons in recognition of excellence or service to the community."	""	""	"AWARDS (Prizes)"	""	""	""	""	""
"Fringe Benefits Tax"	"Use this term for annual returns of fringe benefits."	"FBT"	""	"TAX"	""	""	""	""	""
"FUNCTIONS (Social)"	"The activity of organising social functions for the local area.  Includes organising christmas parties and parties for senior citizens."	""	""	"COMMUNITY RELATIONS"	"Christmas Parties|Senior Citizens Parties"	""	""	""	""
"Funerals"	"See COMMUNITY RELATIONS - ARRANGEMENTS if Council undertakes preparation of funeral arrangements.^p^pPlace arrangements for employee funerals on the relevant personal file."	""	""	""	""	""	""	""	""
"Garbage"	""	""	""	"FEES AND CHARGES"	""	""	""	""	""
"Garbage and Cleaning Services"	""	""	"WASTE MANAGEMENT"	""	""	""	""	""	""
"Gardens and Reserves"	"Add the name and location of garden or reserve as free text.^p"	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|PLANNING"	""	""	""	""	""
"Garnishees"	"Requests to withhold money or property of persons subject to the Court's direction."	""	""	"DEBTORS"	""	""	""	""	""
"Gas"	""	""	""	"SERVICE PROVIDERS"	""	""	""	""	""
"Gas Mains"	"Pipes, duct, or cable in a system used to distribute gas."	""	""	"AGREEMENTS|DESIGN AND CONSTRUCTION|INSPECTIONS|LICENSING|MAINTENANCE"	""	""	""	""	""
"Gas Supply"	"The provision of gas supplies by Council or negotiations by Council with service providers for supply."	""	""	"CONNECTION"	""	""	""	""	""
"Gas Works"	"An installation that produces gas for domestic and commercial consumption."	""	""	"DESIGN AND CONSTRUCTION|INSPECTIONS|MAINTENANCE"	""	""	""	""	""
"Gay and Lesbian Services"	""	""	""	"SERVICE PROVISION"	""	""	""	""	""
"General Purpose"	"Grants and subsidies provided by Government and available for allocation by councils for non-specific purposes, that is, general purposes."	""	""	"PROGRAMS"	""	""	""	""	""
"Geographical"	"Use this term for maps and plans showing geographical features and roads, streets and intersections, easements, suburb boundaries and wards.  "	""	""	"GEOGRAPHICAL/LAND INFORMATION SYSTEMS (GIS/LIS)"	""	""	""	""	""
"Geographical Names Board"	"The statutory body responsible for assigning names to places and geographical features, and for altering or discontinuing geographical names."	""	""	"NAMING"	""	""	""	""	""
"GEOGRAPHICAL/LAND INFORMATION SYSTEMS (GIS/LIS)"	"The activity of managing land and environmental information that incorporates map base, property information, environmental data, street and reserve naming and house numbering, as well as comprehensive population analysis and forecasting systems, used to support strategic planning."	"Land Information Systems"	""	"LAND USE AND PLANNING"	"Aerial Photography|Geographical|Maps and Plans|Requests|Roads and Transport|Street Index|Survey Data|Transfers"	""	""	""	""
"Gifts"	""	""	""	"GREETINGS|INTERNATIONAL RELATIONS"	""	""	""	""	""
"GIS Strategic Plan"	"Planning for the capture and display of all Council maps and plans electronically."	""	""	"PLANNING"	""	""	""	""	""
"Glass Recycling"	""	""	"Recycling"	""	""	""	""	""	""
"Golf Courses"	"Golf courses operated by Council. Add the name and location of golf course as free text.^p^p^p"	"Golf Links"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|SERVICE PROVISION"	""	""	""	""	""
"Golf Links"	""	""	"Golf Courses"	""	""	""	""	""	""
"Goods and Services Tax"	""	""	"GST"	""	""	""	""	""	""
"GOVERNANCE"	"The function of managing the election of Council representatives, the boundaries of the Council districts and wards, and the terms and conditions for Councillors.  Includes the election processes and results of Council elections.^p^pSee CORPORATE MANAGEMENT for matters relating to the strategic direction of the Council.^p^pSee GOVERNMENT RELATIONS for elections of State and Federal governments."	""	""	""	"AMALGAMATIONS|AUTHORISATIONS|BOUNDARIES|CONFERENCES|COUNCIL MEETINGS|COUNCILLORS|ELECTIONS|PROCEDURES|REPORTING|STANDARDS"	""	""	""	""
"Government Agencies"	"Services provided by Centrelink, State Motor Registry, and Australia Post through transaction centres or One Stop Shops in shopfront locations in council areas."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Government Directives"	"Guidelines and practice notes issued by the Department of Local Government to all councils on policies, statutory obligations and other matters.^p"	""	""	"CIRCULARS"	""	""	""	""	""
"GOVERNMENT RELATIONS"	"The function of managing the relationship between the Council and other governments particularly on issues which are not related to normal Council business such as land use and planning or environment management.  Includes the relationship with the Minister, Members of Parliament, Government Departments and the political processes of Government such as elections.  Also includes formal inquiries and investigations such as Royal Commissions, inquiries by Parliamentary Committees, the Ombudsman and the Independent Commission Against Corruption (ICAC)."	""	""	""	"ADVICE|AUDIT|CONFERENCES|CONTRACTING|FEDERAL LIAISON|INQUIRIES|INTERNATIONAL|LEGISLATION|LOCAL AND REGIONAL LIAISON|MEETINGS|POLICY|POLITICAL PARTIES|PROCEDURES|REPORTING|STANDARDS|STATE LIAISON|SUBMISSIONS|VISITS"	""	""	""	""
"Government Representatives"	""	""	""	"CONTACTS"	""	""	""	""	""
"Government Supply Contracts"	"Contracts approved by the State Contracts Control Board."	""	""	"CONTRACTING"	""	""	""	""	""
"Graffiti"	""	""	""	"INFRINGEMENTS"	""	""	""	""	""
"GRANTS AND SUBSIDIES"	"The function of managing financial payments to Council from the State and Federal Governments and other agencies for specific purposes.  Includes the advertising for grant applications, the evaluation of applications from organisations seeking grants, grant allocations and accounting for a grant.^p^pTip: For specific works performed by grant monies use relevant files, for example road files for works on a specific road."	"Subsidies"	""	""	"ADVERTISEMENTS|APPLICATIONS|AUDIT|EVALUATION|MEETINGS|MONITORING|POLICY|PROCEDURES|PROGRAMS|REGISTRATION|REPORTING"	"COMMUNITY SERVICES|FINANCIAL MANAGEMENT"	""	""	""
"Graveyards"	""	""	"CEMETERIES"	""	""	""	""	""	""
"GREETINGS"	"The activities associated with preparing and sending letters of congratulation or condolences."	""	""	"COMMUNITY RELATIONS"	"Condolences|Congratulations|Gifts"	""	""	""	""
"GRIEVANCES"	"The activities associated with the handling and resolution of grievances.  Includes handling complaints over perceived discrimination, or those arising over the work environment, organisation and distribution of work, peers, supervisors, or subordinates.  Also includes complaints regarding the provision of access to opportunities such as training, equipment, promotion or higher duties."	""	""	"PERSONNEL"	""	""	""	""	""
"Gross Pollution Traps"	"Barriers and filters placed on drains and watercourses to collect rubbish and waste, and to prevent waste from entering the natural environment and watercourses."	"Trash Racks"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Group Payroll"	""	""	""	"TAX"	""	""	""	""	""
"GST"	"An abbreviation for the Goods and Services Tax.  A permitted abbreviation."	"Goods and Services Tax"	""	"TAX"	""	""	""	""	""
"Guarantees"	""	""	""	"MAINTENANCE"	""	""	""	""	""
"Guarantees of Service (GOS)"	"The provision of a customer service charter which sets out standards of service."	""	""	"STANDARDS"	""	""	""	""	""
"Guest Houses"	"Hotels and accommodation."	""	""	"LICENSING"	""	""	""	""	""
"Guest lists"	""	""	""	"ARRANGEMENTS"	""	""	""	""	""
"GUIDELINES"	"The activity of setting standards or determining a course of action.  Includes devising guidelines for internal and external sources of authority, rules and instructions."	""	""	"COMMUNITY SERVICES|CORPORATE MANAGEMENT|CUSTOMER SERVICE|DEVELOPMENT AND BUILDING CONTROLS|WASTE MANAGEMENT"	"Disability Access"	""	""	""	""
"Hairdressers"	""	""	""	"LICENSING"	""	"Barber Shops|Beauticians "	""	""	""
"Halls and Public Theatres"	""	"Theatres and Public Halls"	""	"LICENSING"	""	""	""	""	""
"Hardware"	"The machinery in a computer system, including keyboard, screen, central processing unit, modems cabling, printers etc."	""	""	"ACQUISITION"	""	""	""	""	""
"Hawkers and Peddlers"	"Persons who travel from place to place or house to house selling goods."	"Peddlers"	""	"LICENSING"	""	""	""	""	""
"Hazard Reduction"	"Reduction of risks or danger, including reducing the risks and dangers from bushfires by reducing fuel availability."	"Burning Off|Bushfire Hazard Reduction"	""	"NOTIFICATIONS|PROGRAMS"	""	""	""	""	""
"Hazardous Substances"	""	""	""	"PERMITS"	""	""	""	""	""
"Headstones"	"Markers for graves with an epitaph (an inscription commemorating the person buried there).  Use this term for council management of the acquisition and maintenance of headstones."	"Plaques|Tombstones"	""	"CEMETERIES"	""	""	""	""	""
"Health"	""	""	""	"NOTIFICATIONS|ORDERS"	""	""	""	""	""
"Health Care Buildings"	""	""	""	"LICENSING"	""	""	""	""	""
"Health Centres"	"Also includes buildings where council provides baby health care.  Add the name and location of facility as free text.  "	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|SERVICE PROVISION"	""	""	""	""	""
"Health Indicators"	"Indicators of the health of the local population."	""	""	"MONITORING"	""	""	""	""	""
"Health Notices"	"Rules and laws regarding health issues."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Health Notices Register"	"A register of all notices issued regarding health and health care."	""	""	"REGISTRATION"	""	""	""	""	""
"Health Promotion"	"Promotion of healthy lifestyles to Council employees."	""	""	"OCCUPATIONAL HEALTH & SAFETY"	""	""	""	""	""
"Healthwatch"	"A group of community and health practitioners meeting to identify problems and improve local public health."	""	""	"MEETINGS"	""	""	""	""	""
"Hearing Conservation"	"Measures undertaken to prevent damaging Council employees' hearing.^p"	""	""	"OCCUPATIONAL HEALTH & SAFETY"	""	""	""	""	""
"Hearing Testing"	""	""	""	"MEDICAL EXAMINATIONS"	""	""	""	""	""
"Heavy Vehicles"	""	""	"Light Traffic Thoroughfares (LTT)"	""	""	""	""	""	""
"Helicopters"	""	""	"Noise"	""	""	""	""	""	""
"Help Desk"	""	""	""	"USER SUPPORT"	""	""	""	""	""
"Herbicides"	""	""	""	"PERMITS"	""	""	""	""	""
"Heritage"	"See GRANTS AND SUBSIDIES for activities relating to grants and subsidies allocated for heritage conservation work."	""	""	"PROGRAMS"	""	""	""	""	""
"Heritage Classifications"	""	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Heritage Listings"	"Statutory listing of land, buildings, sites, and moveable heritage that are considered to be of significance to the region, state or nation.  This applies to any property listed on the State Heritage Register, Regional Environmental Plans (REPS), Local Environmental Plans (LEPS), the Aboriginal Sites Register (maintained by the National Parks and Wildlife Service),  the National Trust of Australia register, or on the Australian Heritage Commission's Register of the National Estate."	""	""	"PROGRAMS|REGISTRATION"	""	""	""	""	""
"Heritage Orders"	"Orders to restrict development and protect land and buildings to ensure their preservation.  Includes notices of placement of properties on the heritage register due to their historic value.  Also includes orders to preserve land and buildings which are significant."	"Conservation Orders|Permanent Conservation Orders"	""	"NOTIFICATIONS"	""	""	""	""	""
"Heritage Protection"	"Heritage protection involves the identification and preservation of places of special significance and provides consents for changes to protected places.^p^pRecommendations may be made to the NSW Heritage Council to place interim and permanent conservation orders, but councils have primary responsibility for protecting heritage items in their areas and for implementing heritage policies."	""	""	"PROGRAMS"	""	""	""	""	""
"Heritage Protection Submissions"	""	""	""	"PROGRAMS"	""	""	""	""	""
"High Density Housing"	"Multiple occupancy sites."	""	""	"STANDARDS"	""	"Urban Consolidation"	""	""	""
"Hire"	"To rent or lease temporarily council properties, including houses."	""	""	"USAGE"	""	""	""	""	""
"History"	"Accounts of the history and development of Council and/or its local community and surroundings."	""	""	"PUBLICATIONS"	""	""	""	""	""
"Holding Paddocks"	""	""	"Saleyards"	""	""	""	""	""	""
"Holdings"	"Summary records of land holdings and development applications."	""	""	"REGISTRATION"	""	""	""	""	""
"Home Based Businesses"	"Businesses which are operated in the home or residential areas."	""	""	"LICENSING"	""	""	""	""	""
"Home Care"	"Services to assist older or frail Australians remain in their homes under the Federal Government's Extended Aged Care At Home Scheme.  Add the type of service or name of client as free text.  Different types of home care include Adult Day Care Centres, Home Handy Person Service, and Home Maintenance."	"Home Handy Person Service|Home Maintenance"	""	"SERVICE PROVISION"	""	"Aged Care Services|Community Nursing|Meals on Wheels|Respite Care"	""	""	""
"Home Handy Person Service"	""	""	"Home Care"	""	""	""	""	""	""
"Home Maintenance"	""	""	"Home Care"	""	""	""	""	""	""
"Honours"	""	""	"AWARDS (Honours)"	""	""	""	""	""	""
"HORTICULTURAL SERVICES"	"Activities associated with the major landscaping of parks and reserves, including reconstruction and remodeling of gardens, parks, playing fields, and reserves.  Also includes the provision of horticultural advice to residents and committees."	"Reconstruction of Parks and Reserves"	""	"PARKS AND RESERVES"	"Free Trees|Street Trees"	""	""	""	""
"Hospitals and Medical Centre Services"	""	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Hotels"	""	""	""	"LICENSING"	""	""	""	""	""
"Hours of Work"	""	"Shifts|Working Hours"	""	"EMPLOYMENT CONDITIONS"	""	""	""	""	""
"Housebound Services"	""	""	"Mobile Services"	""	""	""	""	""	""
"Housing"	"Different types of housing within the Council area include affordable housing, aged homes/units, boarding houses, retirement housing, community tenancy, hostels, and refuges.  May also include grants of money for housing programs.^p^pSee GRANTS and SUBSIDIES - PROGRAMS - Housing for aged housing schemes which provided grants to Older Australians for housing.^p^pSee COMMUNITY SERVICES - SERVICE PROVISION - Housing - Homelessness for the provision of accommodation or housing to prevent homelessness.^p^pSee COMMUNITY SERVICES - SERVICE PROVISION - Housing - Disadvantaged for the provision of housing or accommodation to low income earners or disadvantaged persons."	""	""	"PROGRAMS|SERVICE PROVISION"	""	""	""	""	""
"HRAC"	"An acronym for Hunter Regional Association of Councils.  Permitted acronym."	"Hunter Regional Association of Councils"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"Human Resources"	""	""	"PERSONNEL"	""	""	""	""	""	""
"Hunter Regional Association of Councils"	""	""	"HRAC"	""	""	""	""	""	""
"Hydrants"	"Water supply hydrants."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Hydrographic Charts"	"The mapping of the surface waters."	""	""	"MONITORING"	""	""	""	""	""
"ICAC"	""	""	"Independent Commission Against Corruption (ICAC)"	""	""	""	""	""	""
"ID Cards"	""	""	""	"SECURITY"	""	""	""	""	""
"Illawarra Regional Organisation of Councils"	""	""	"IROC"	""	""	""	""	""	""
"Illegal Fires"	""	""	""	"INFRINGEMENTS"	""	""	""	""	""
"Immunisation"	"See PUBLIC HEALTH - CAMPAIGNS - Immunisation for campaigns to promote immunisation to prevent contagious diseases.^p^pSee PUBLIC HEALTH - REGISTRATION - Immunisation for licences issued to authorised health practitioners to deliver immunisation.^p^pSee PUBLIC HEALTH - REPORTING - Immunisation for reports or statements, usually to a regulatory authority, on immunisation programs."	"Measles Immunisation"	""	"CAMPAIGNS|REGISTRATION|REPORTING"	""	""	""	""	""
"Immunisation Clinics"	"Any medical centre operated by Council and used for the innoculation against diseases. ^p^p^p^p"	""	""	"SERVICE PROVISION"	""	""	""	""	""
"IMPLEMENTATION"	"The activities associated with carrying out or putting into action, plans, policies, procedures or instructions.  Includes the installation and operation of information technology programs.  Also includes the monitoring to ensure that the implementation goes according to schedule and that standards are met."	""	""	"INFORMATION TECHNOLOGY"	""	"AUDIT|EVALUATION"	""	""	""
"IMROC"	"An acronym for Inner Metropolitan Regional Organisation of Councils.  Permitted acronym."	"Inner Metropolitan Regional Organisation of Councils"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"Incentives"	"Discounts and other benefits given to rate payers to encourage early payment of rates."	""	""	"FEES AND CHARGES|RATE PAYMENTS"	""	""	""	""	""
"Incidents"	"An occurence or event, usually adverse, on Council property."	""	""	"REPORTING|SECURITY"	""	""	""	""	""
"Independent Commission Against Corruption (ICAC)"	""	"ICAC|Protected Disclosures"	""	"INQUIRIES"	""	""	""	""	""
"Independent Pricing and Regulatory Tribunal"	""	""	"IPART Submissions"	""	""	""	""	""	""
"Industrial"	""	""	""	"RATE CLASSIFICATIONS"	""	""	""	""	""
"Industrial Actions"	"A failure or refusal to attend or perform work in association with a dispute between management and workers."	"Strikes"	""	"INDUSTRIAL RELATIONS"	""	""	""	""	""
"Industrial Advice"	""	""	""	"INDUSTRIAL RELATIONS"	""	""	""	""	""
"Industrial Agreements"	""	""	""	"INDUSTRIAL RELATIONS"	""	""	""	""	""
"Industrial Awards"	""	""	"AGREEMENTS"	""	""	""	""	""	""
"Industrial Claims"	"Claims and cases presented by workers to improve their wages and conditions."	""	""	"INDUSTRIAL RELATIONS"	""	""	""	""	""
"Industrial Disputes"	"The process of handling any disagreement pertaining to awards, agreements, demarcation issues, breaches of injunctions, etc.^p^pSee DISCIPLINE for disciplining staff members.^p^pSee INDUSTRIAL RELATIONS - INDUSTRIAL ACTION for disputes that result in lock-outs, strikes, work bans, and other industrial action."	""	""	"INDUSTRIAL RELATIONS"	""	""	""	""	""
"INDUSTRIAL RELATIONS"	"The activity of managing an agreed set of employment conditions and level(s) of payment applicable to all employees in a particular occupation, set either by mutual consent or through arbitration.  Includes negotiations conducted to obtain determinations, agreements or awards, industrial actions, industrial disputes settled within Council or by an external arbiter and reports of the state of industrial relations within Council."	""	""	"PERSONNEL"	"Industrial Actions|Industrial Advice|Industrial Agreements|Industrial Claims|Industrial Disputes|Reports"	""	""	""	""
"Industrial Special Risk"	"Insurance policies pertaining to industrial and construction risks where there is a potential for a public liability claim.  Risks include building contents, equipment, machinery breakdown, or professional indemnity and should be identified as free text."	""	""	"RISK ASSESSMENT"	""	""	""	""	""
"INDUSTRIES"	"The activity of undertaking market research and the development of strategies for the promotion of local industries such as agriculture, mining and extractive industries.  Includes studies and proposals prior to development application stage."	""	""	"ECONOMIC DEVELOPMENT"	"Agriculture|Aquaculture|Manufacturing|Mining and Extractive Industries|Small Business|Tourism|Viticulture"	""	""	""	""
"Industry Associations"	""	""	""	"LIAISON"	""	""	""	""	""
"Infant and Baby Health"	""	""	""	"MONITORING"	""	""	""	""	""
"Infant and Baby Health Centres"	"Centres which provide services and advice to the community on baby health issues, including immunisation services."	""	""	"DESIGN AND CONSTRUCTION|SERVICE PROVISION"	""	""	""	""	""
"Infection"	""	""	""	"CAMPAIGNS"	""	""	""	""	""
"Infection Prevention"	"Programs to prevent the occurrence of infection, including AIDS and legionnaires disease (circulates in airconditioning towers)."	""	""	"PROGRAMS"	""	""	""	""	""
"Infectious Diseases"	""	""	""	"NOTIFICATIONS|REGISTRATION|REPORTING"	""	""	""	""	""
"Information Desks"	"A reference point, either physical or contactable by telephone, which can provide information required by clients."	""	""	"ACCESS"	""	""	""	""	""
"Information Kits"	"A collection of published information for new residents on the local community and council.  "	"Welcome Kits"	""	"PUBLICATIONS"	""	""	""	""	""
"INFORMATION MANAGEMENT"	"The function of managing Council's information resources, including the storage, retrieval, archives, processing and communications of all information in any format.  Includes the management of current, inactive and archival records.  Also includes requests for information and the reporting of such matter in accordance with  Freedom of Information legislation.  ^p^pSee INFORMATION TECHNOLOGY for installation and maintenance of desktop computer systems, database and file servers, and telephone services.^p^pSee INFORMATION TECHNOLOGY - DATA MANAGEMENT for the building, protyping and testing of databases, and the administration and protection of databases.^p"	""	""	""	"CONFERENCES|CONTRACTING|FREEDOM OF INFORMATION|INTELLECTUAL PROPERTY|MEETINGS|OPERATIONS|PLANNING|POLICY|PRINTING|PRIVACY|PROCEDURES|PUBLICATIONS|RECORDS MANAGEMENT|REPORTING|STANDARDS"	"INFORMATION TECHNOLOGY"	""	""	""
"INFORMATION TECHNOLOGY"	"The function of acquiring and managing communications and information technology and databases to support the business operations of the Council.  Includes systems evaluation, planning and implementation.  Also includes the communications network systems such as telephones, voice mail, teleconferencing, and technical aspects of email, internet, intranet and web sites.^p^pSee COMMUNITY SERVICES - SERVICE PROVISION for the provision of services and management of community access to technology and telecommunications infrastructure."	"Computers"	""	""	"ACQUISITION|APPLICATION DEVELOPMENT|AUDIT|COMPLIANCE|CONFERENCES|CONTRACTING|DATA MANAGEMENT|DISPOSAL|EVALUATION|IMPLEMENTATION|MAINTENANCE|MEETINGS|MONITORING|PLANNING|POLICY|PROCEDURES|REPORTING|SECURITY|STANDARDS|TENDERING|USER SUPPORT"	"INFORMATION MANAGEMENT"	""	""	""
"INFRINGEMENTS"	"Activities associated with handling breaches of rules and laws.  Includes minor offences under animal and traffic regulations, fire prevention, and occupancy and building regulations.  Also includes restrictions on keeping animals and restrictions on animals in public places.  Also includes penalties for waste dumped illegally in streets and public places.^p^p^pSee DISCIPLINE for disciplinary matters concerning Council employees.  ^p^pSee PLANT, EQUIPMENT AND STORES - FLEET MANAGEMENT for parking and speeding infringements incurred by Council employees."	"Nuisances|Ranger's Diaries|Ranger's Reports|Unauthorised Activities"	""	"LAWS AND ENFORCEMENT"	"Animals|Bicycles on Footpaths|Buildings|Dogs/Cats|Fire Prevention|Fishing|Food Act|Graffiti|Illegal Fires|Light Traffic Thoroughfares (LTT)|Littering|Noise Control|Occupancy|Parking|Parks|Registered Premises|Rubbish Dumping|Skateboard/Rollerblade|Swimming Pools|Traffic|Trespass in Catchment Areas|Unauthorised Display of Posters|Unauthorised Tree Lopping or Removal|Vandalism|Weed Control"	""	""	""	""
"Injuries"	""	""	"Accidents/Injuries"	""	""	""	""	""	""
"Injury Prevention"	"Programs to raise awareness and prevent injuries, including preventing suicide.  Includes programs to raise awareness of pool fences."	""	""	"PROGRAMS"	""	""	""	""	""
"Inner Metropolitan Regional Organisation of Councils"	""	""	"IMROC"	""	""	""	""	""	""
"In-patient Records"	"Records of in-patients in Council provided health facilities."	""	""	"REGISTRATION"	""	""	""	""	""
"INQUIRIES"	"The activities associated with liaising with organisations carrying out inquiries.  Inquiries are investigations carried out by persons who have been empowered to inquire and report on a subject, such as Royal Commissions, the Ombudsman or Independent Commission Against Corruption (ICAC).  Includes the Council's participation in the inquiry by providing evidence in the form of records, submissions etc.^p^pSee ENQUIRIES for general enquiries for information.^p^pTip: Protected disclosures should be classified GOVERNMENT RELATIONS - INQUIRIES - Internal Reporting or GOVERNMENT RELATIONS - INQUIRIES - Independent Commission Against Corruption depending on the nature of the disclosure."	""	""	"GOVERNMENT RELATIONS"	"Independent Commission Against Corruption (ICAC)|Internal Reporting|Ombudsman"	""	""	""	""
"INSPECTIONS"	"The process of officially examining facilities, properties, equipment and items, to ensure compliance with standards.^p^pSee INQUIRIES for external investigations governed by terms of reference, for example Royal Commissions.^p^pSee AUDIT for the formal process of checking and validating against records.^p^pSee COMPLIANCE for complying with standards and requirements.^p"	""	""	"DEVELOPMENT AND BUILDING CONTROLS|ENERGY SUPPLY AND TELECOMMUNICATIONS|ENVIRONMENTAL MANAGEMENT|PUBLIC HEALTH |SEWERAGE AND DRAINAGE|WATER SUPPLY"	"Boarding Houses/Hostels|Brothels|Council Constructions|Dams/Reservoirs|Diaries/Field Books|Drainage Systems|Fences|Fire Prevention|Gas Mains|Gas Works|Nursing/Aged Care Homes|Occupancy|Pollution|Reports|Septic Tanks|Sewerage Systems|Stormwater|Swimming Pools|Unauthorised"	"AUDIT"	""	""	""
"Instalments"	"The division of a bill or liability into smaller portions."	""	""	"RATE PAYMENTS"	""	""	""	""	""
"Instructions"	""	""	"PROCEDURES"	""	""	""	""	""	""
"Insurance Policies"	"Includes Council's insurance policy for workers compensation."	""	""	"CLAIMS MANAGEMENT|REGISTRATION"	""	""	""	""	""
"INTELLECTUAL PROPERTY"	"The activities involved in managing Council's intellectual property, both published and unpublished.  Includes copyright, patents and trademarks, royalties and matters of confidentiality such as trade secrets which are not available to the public under Freedom of Information (FOI) legislation."	""	""	"INFORMATION MANAGEMENT"	"Copyright|Patents|Trademarks"	""	""	""	""
"Interest Free"	""	""	""	"LOANS"	""	""	""	""	""
"Interim Development Order"	"Interim approval orders provided by Council for developments."	""	""	"BUILDING AND DEVELOPMENT APPLICATIONS"	""	""	""	""	""
"Internal"	""	""	""	"AUDIT"	""	""	""	""	""
"Internal Loans"	"The borrowing from reserves or other designated funds to internally finance specific projects and due for repayment to the source area."	""	""	"LOANS|POLICY"	""	""	""	""	""
"Internal Reporting"	"Reporting on fraud and corruption within Council with protection from retaliation."	"Protected Disclosures"	""	"INQUIRIES"	""	""	""	""	""
"Internal Review"	"Reviews of Freedom of Information requests that have been restricted or rejected."	""	""	"FREEDOM OF INFORMATION"	""	""	""	""	""
"INTERNATIONAL"	"The collection of information and liaison with international governments on issues not directly affecting local government functions and services.^p"	""	""	"GOVERNMENT RELATIONS"	""	""	""	""	""
"INTERNATIONAL RELATIONS"	"The activity of managing relations, agreements and contracts with other countries, including Sister City agreements.^p^pUse GOVERNMENT RELATIONS - INTERNATIONAL for records relating to the collection of information and liaison with international governments on issues not directly affecting local government functions and services.^p"	""	""	"ECONOMIC DEVELOPMENT"	"Cultural Exchanges|Economic Assistance|Gifts|Sister City"	""	""	""	""
"International Union of Local Authorities"	""	""	"IULA"	""	""	""	""	""	""
"Internet Access"	"Provision of public access to the internet, normally through a library facility.^p^pSee also ECONOMIC DEVELOPMENT - SERVICE PROVISION - Communication where council provides internet access to remote and rural communities in the absence of commercial services."	""	""	"LIBRARY AND PUBLIC INFORMATION ACCESS"	""	""	""	""	""
"Internet/Intranet"	""	""	""	"PUBLICATIONS"	""	""	""	""	""
"Interpreter Services"	""	""	""	"ACCESS"	""	""	""	""	""
"Intersections"	""	""	""	"DESIGN AND CONSTRUCTION"	""	""	""	""	""
"Inventories"	"Listing items and assets in Council's possession."	""	""	"MONITORING|STORES"	""	"Stocktakes"	""	""	""
"INVESTIGATIONS"	"The activity of investigating breaches of laws and regulations, including investigations of development projects."	""	""	"DEVELOPMENT AND BUILDING CONTROLS|LAWS AND ENFORCEMENT"	"Reports"	""	""	""	""
"Investment"	""	""	""	"POLICY"	""	""	""	""	""
"INVESTMENTS"	"The activity of managing capital that has been invested by Council.  Specify type of investment as free text."	""	""	"FINANCIAL MANAGEMENT"	"Dividends|Register"	""	""	""	""
"Invitations"	""	""	""	"ARRANGEMENTS"	""	""	""	""	""
"IPART Reviews"	"Reviews by the NSW Independent Pricing and Regulatory Tribunal (IPART) to establish the pricing and costs to the community of monopoly services, for example gas, electricity, telephony."	""	""	"FEES AND CHARGES"	""	"Pricing Reviews"	""	""	""
"IPART Submissions"	"Submissions to the NSW Independent Pricing and Regulatory Tribunal (IPART) to establish the pricing and costs to the community of monopoly services, for example gas, electricity, telephones and water."	"Independent Pricing and Regulatory Tribunal"	""	"STANDARDS"	""	""	""	""	""
"IROC"	"An acronym for Illawarra Regional Organisation of Councils.  Permitted acronym."	"Illawarra Regional Organisation of Councils"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"Irrigation"	""	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Irrigation Schemes"	"Water irrigation works and schemes."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"ISSUES MANAGEMENT"	"The activity of Council providing input into community issues that are not directly the responsibility of Council, such as Aboriginal reconciliation and multicultural relations."	""	""	"COMMUNITY RELATIONS"	"Aboriginal Reconciliation|Multicultural Relations"	""	""	""	""
"IT Strategic Plan"	"A plan for Council's information technology long term strategy."	""	""	"PLANNING"	""	""	""	""	""
"IULA"	"An acronym for the International Union of Local Authorities.  Permitted acronym."	"International Union of Local Authorities"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"Jetties"	""	""	"Wharves, Jetties and Fishing Decks"	""	""	""	""	""	""
"Job Applications"	"Applications received for vacant positions.  Specify by division, then by position."	""	""	"RECRUITMENT"	""	""	""	""	""
"Job Descriptions"	"Descriptions of tasks, duties and reporting responsibilities for all positions."	"Positions Files|Statements of Duties"	""	"ESTABLISHMENT"	""	""	""	""	""
"Job Share"	"The sharing of a position between two or several people."	""	""	"EMPLOYMENT CONDITIONS"	""	""	""	""	""
"JOINT VENTURES"	"The activities involved in managing joint operations with other departments, Councils or other organisations, where there is a contract, joint contribution of funds and/or time.  Also includes private sector ventures with Council , and co-research or collaboration between Councils and/or other organisations."	""	""	"COMMERCIAL ACTIVITIES|CORPORATE MANAGEMENT"	"Contracts|Service Level Agreements"	"AGREEMENTS"	""	""	""
"Junk Mail"	"Promotion of greater awareness of junk mail, advertising material, or unsolicited mail delivered to mailboxes, as well as the collection of junk mail."	""	""	"CAMPAIGNS"	""	""	""	""	""
"Jury Service"	""	""	""	"LEAVE"	""	""	""	""	""
"Kerbing and Guttering"	"A line of joined stones, concrete or the like, at the edge of a street or wall, etc."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Keys Distribution"	"The management of the allocation of keys to Council property."	""	""	"SECURITY"	""	""	""	""	""
"Kiosk Leases"	"The lease of a building or part of a building for the sale of light refreshments at a beach, public space or park, swimming pools or other Council facilities, on roadsides and footpaths.  "	""	""	"USAGE"	""	""	""	""	""
"Kiosks"	"A building or part of a building, for the sale of light refreshments."	""	""	"STREET MANAGEMENT"	""	""	""	""	""
"LAN"	"An acronym for Local Area Network.  Permitted acronym."	"Local Area Network"	""	"ACQUISITION|DISPOSAL|EVALUATION|MAINTENANCE|PLANNING|SECURITY|STANDARDS"	""	""	""	""	""
"Land"	""	""	""	"REGISTRATION"	""	""	""	""	""
"Land Developments and Sales"	"Includes the identification of surplus lands and conveyancing undertaken for the acquisition, planning, subdivision and sale of land for new residential and industrial buildings.^p"	"Conveyancing|Surplus Lands"	""	"ACQUISITION AND DISPOSAL"	""	""	""	""	""
"Land Fill/Tips"	""	""	"Waste Depots/Tips"	""	""	""	""	""	""
"Land Information Systems"	""	""	"GEOGRAPHICAL/LAND INFORMATION SYSTEMS (GIS/LIS)"	""	""	""	""	""	""
"Land Rehabilitation"	"To restore land to a former capacity or standing.  Includes removal of contaminants or replanting."	""	""	"PROGRAMS"	""	""	""	""	""
"LAND USE AND PLANNING"	"The function of establishing a medium to long term policy framework for the management of the natural and built environments.  Includes the range of planning services, development of facilities and standards for building and development."	"Town Planning"	""	""	"GEOGRAPHICAL/LAND INFORMATION SYSTEMS (GIS/LIS)|LEGISLATION|MEETINGS|NOTIFICATIONS|PLANNING|POLICY|PROCEDURES|PROGRAMS|REGISTRATION|REPORTING|RESEARCH|STANDARDS|SUBDIVISION|SURVEYS|ZONING"	"CORPORATE MANAGEMENT|DEVELOPMENT AND BUILDING CONTROLS|ENVIRONMENTAL MANAGEMENT|ROADS|TRAFFIC AND TRANSPORT"	""	""	""
"Land Valuations"	""	""	"VALUATIONS"	""	""	""	""	""	""
"Landcare"	"Landcare is a program between landholders, industry, local government, State and Commonwealth Governments to manage land, water, plants and animals in a sustainable way."	""	""	"PROGRAMS"	""	""	""	""	""
"LANDS"	"The activity of registering land holdings and land suitable for development."	""	""	"DEVELOPMENT AND BUILDING CONTROLS"	"Register"	""	""	""	""
"Landscaping"	"Includes paths, gardens and other features."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Lane Marking"	""	""	"Line Marking"	""	""	""	""	""	""
"Laneways"	"A strip of road, wide enough for a single file of vehicles and about which various rules exist as to usage, speed and the circumstances under which a driver may move from one laneway to another."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Language Adaptations"	"Translation of Council information into the Community languages."	""	""	"PUBLICATIONS"	""	""	""	""	""
"Law Enforcement"	""	""	"LAWS AND ENFORCEMENT"	""	""	""	""	""	""
"LAWS AND ENFORCEMENT"	"The function of regulating, notifying, prosecuting, and applying penalties in relation to Council's regulatory role.  Council's regulatory role includes regulating, notifying, prosecuting, and applying penalties in the following areas:^p*failures to obtain prior approvals for activities, ^p*injuring plants and animals in public places^p*breaking glass and other matter in public places^p*damaging, defacing or polluting public bathing places^p*acting contrary to Council notices^p*bathing and other water-based recreational activities^p*use of skateboards, rollerblades and roller skates^p*water, sewerage and stormwater drainage offences^p*damage to Council property^p*street drinking, and ^p*parking offences and other matters."	"Law Enforcement|Offences"	""	""	"APPEALS|AUDIT|CAMPAIGNS|CONTRACTING|INFRINGEMENTS|INVESTIGATIONS|LICENSING|LOCAL LAWS|MEETINGS|NOTIFICATIONS|ORDERS|PENALTIES|POLICY|PROCEDURES|PROSECUTIONS|REGISTRATION|REPORTING|STANDARDS|SUBMISSIONS|TENDERING"	"LEGAL SERVICES"	""	""	""
"Leakage"	""	""	""	"MONITORING"	""	""	""	""	""
"Learn to Swim"	""	"Swimming"	""	"PROGRAMS"	""	""	""	""	""
"Leases (Reserves) Register"	""	""	""	"REGISTRATION"	""	""	""	""	""
"Leasing"	"Leasing equipment and services for Council's use.  Add the type of equipment or service as free text.  ^p^pTypes of equipment can include bushfire equipment, furniture, lighting, mowers and slashers, office furnishings, office supplies, paintings, street furniture, street lighting, tools and appliances.  Types of services can include microfilming services."	""	""	"ACQUISITION|ACQUISITION AND DISPOSAL|USAGE"	""	""	""	""	""
"LEASING-OUT"	"The activity of leasing or licensing public land and open spaces for significant and long term uses such as perpetual or 99 year leases, including public land classified as community land.^p^pSee ROADS - STREET MANAGMENT for short term leases and uses of public spaces."	""	""	"COUNCIL PROPERTIES"	"Public Land"	""	""	""	""
"LEAVE"	"The process of administering leave for which staff are eligible.  Includes unauthorised leave taken by staff.  Add the type of leave if required."	""	""	"PERSONNEL"	"Annual|Compassionate|Concessional|Defence Forces|Family|Jury Service|Leave Without Pay|Long Service|Maternity|Parental|Personal|Public Holidays|Register|Sick|Study|Transactions"	""	""	""	""
"Leave Without Pay"	""	"Unpaid Leave"	""	"LEAVE"	""	""	""	""	""
"Legal Action"	""	""	"LITIGATION"	""	""	""	""	""	""
"Legal Advice"	""	""	""	"LOCAL LAWS"	""	""	""	""	""
"Legal Document Register"	"A register of all legal documents held by Council."	""	""	"FREEDOM OF INFORMATION"	""	""	""	""	""
"Legal Information Access Centres"	""	""	""	"LIBRARY AND PUBLIC INFORMATION ACCESS"	""	""	""	""	""
"LEGAL SERVICES"	"The function of providing legal services to Council.  Includes the interpretation and provision of advice to council regarding legal matters, the drawing up of legal agreements and the handling of legal action and disputes.  ^p^pSee LAWS AND ENFORCEMENTS for prosecutions and enforcement of regulations.^p^pSee GOVERNMENT RELATIONS - INQUIRIES for Council's participation in inquiries through the provision of evidence in the form of records, submissions, etc."	""	""	""	"ADVICE|AGREEMENTS|COMPLIANCE|CONTRACTING|LITIGATION|PLANNING|POLICY|PROCEDURES|REPORTING|REVIEWING|SUBMISSIONS|TENDERING"	"LAWS AND ENFORCEMENT"	""	""	""
"LEGISLATION"	"The activity of managing and making legislation, regulations and orders. Add the name and year of the Act as free text, for example the Local Government Act 1993."	""	""	"COMMUNITY SERVICES|CORPORATE MANAGEMENT|DEVELOPMENT AND BUILDING CONTROLS|EMERGENCY SERVICES|GOVERNMENT RELATIONS|LAND USE AND PLANNING|PUBLIC HEALTH "	"Acts|Legislative Impacts|NSW|Regulations|State Emergency and Resource Management Act"	""	""	""	""
"Legislative Impacts"	""	""	""	"LEGISLATION"	""	""	""	""	""
"Levee Banks"	"Banks along riverfronts designed to prevent floods."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Level Crossing Permits"	"Permissions to allow railway tracks to cross roadways.^p"	""	""	"PERMITS|STREET MANAGEMENT"	""	""	""	""	""
"LEVIES"	"The activity of obtaining and managing money for emergency fire services, planning and development.  Also includes levies paid to NSW Fire Brigade and Board of Fire Commissioners."	""	""	"FINANCIAL MANAGEMENT"	"Board of Fire Commissioners|Department of Urban Affairs and Planning|Development Funds|Fire Brigade"	""	""	""	""
"LGSA "	"An acronym for the Local Government and Shires Association.  Permitted acronym. The LGSA represents metropolitan and rural councils."	"Local Government and Shires Association"	""	"LIAISON|LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"LGSAQ"	"An acronym for the Local Government and Shires Association of Queensland.  Permitted acronym."	"Local Government and Shires Association of Queensland"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"Liability Assessment"	""	""	""	"RISK ASSESSMENT"	""	""	""	""	""
"LIAISON"	"The activities associated with maintaining regular general contact between the organisation and professional associations in related fields, other organisations, and community groups.  Includes sharing informal advice and discussions, membership of professional associations and collaborating on projects that are not joint ventures.  Also includes liaison with user associations on matters regarding water distribution, access and use.^p^pSee ECONOMIC DEVELOPMENT for activities relating to liaison with local commercial groups.^p^pSee GOVERNMENT RELATIONS for relationships with Local Government Associations and Governments.^p^p"	""	""	"DEVELOPMENT AND BUILDING CONTROLS|ECONOMIC DEVELOPMENT|ENERGY SUPPLY AND TELECOMMUNICATIONS|PERSONNEL|RECREATION AND CULTURAL SERVICES|ROADS|SEWERAGE AND DRAINAGE|TRAFFIC AND TRANSPORT|WASTE MANAGEMENT|WATER SUPPLY"	"Associations|Australian Airports Association|Australian Local Government Association (ALGA)|COMMPOST NSW|Community|Cultural|Industry Associations|LGSA |Other Councils|Professional Associations|Sporting Groups|Unions|User Associations|Waste Management Association of Australia (WMAA)"	""	""	""	""
"Library Acquisitions"	"The acquisition of information resources for public use through purchase or requisition.^p^pTip: Add the type of acquisition as free text."	""	""	"LIBRARY AND PUBLIC INFORMATION ACCESS"	""	""	""	""	""
"Library Activities"	"Public activities arranged by libraries to encourage attendance and use of libraries, for example, book readings, children's holiday activities, etc."	""	""	"LIBRARY AND PUBLIC INFORMATION ACCESS"	""	""	""	""	""
"Library Agreements"	""	""	""	"LIBRARY AND PUBLIC INFORMATION ACCESS"	""	""	""	""	""
"LIBRARY AND PUBLIC INFORMATION ACCESS"	"The activities involved in providing libraries and public access services to online information.  Includes planning and promoting library activities, collection maintenance, acquiring materials for the library, providing access to computers and the internet, mobile library services, promoting the library and public information services, reference services and the toy libraries (toy lending and special services provided for children through the library).^p^pSee COMMUNITY SERVICES - LIBRARY AND INFORMATION ACCESS - Library Agreements - name of organisation, for agreements on Library and Information Access services.^p^pSee COMMUNITY SERVICES -Library and Information Access - Library Acquisitions - type of service, for acquisition of Library and Information Access services."	""	""	"COMMUNITY SERVICES"	"Collection Maintenance|Computer Access|Internet Access|Legal Information Access Centres|Library Acquisitions|Library Activities|Library Agreements|Mobile Services|Photocopying|Plans|Promotions|Reference Services|Toy Libraries"	""	""	""	""
"Library Services"	"Grants and funding assistance for libraries including library subsidies, special project monies and per capita grants."	"Library Subsidies"	""	"PROGRAMS"	""	""	""	""	""
"Library Subsidies"	""	""	"Library Services"	""	""	""	""	""	""
"License Books"	""	""	"REGISTRATION"	""	""	""	""	""	""
"LICENSING"	"The activities associated with authorising and granting permission to conduct business on premises. Includes administering licences to inspect prescribed premises and activities, such as brothels, childcare facilities, nursing homes, health care buildings and mortuaries. Also includes permissions to operate services in the local area, such as bus services.^p"	""	""	"COMMUNITY SERVICES|ENVIRONMENTAL MANAGEMENT|LAWS AND ENFORCEMENT|PARKS AND RESERVES"	"Amusement Machines|Barber Shops|Beauticians |Blasting|Boarding Houses/Hostels|Boating/Recreation Equipment Hire on Council Land|Brothels|Building|Bus Companies|Business Premises|Busking|Cables|Car Parking Stations|Caravan and Camping Parks|Crematoriums|Environmental Protection Authority Licences|Factories and Shops|Fishing|Food Premises|Food Vehicles|Gas Mains|Guest Houses|Hairdressers|Halls and Public Theatres|Hawkers and Peddlers|Health Care Buildings|Home Based Businesses|Hotels|Liquor|Mortuaries|Motels|Noxious Trades|Nursing/Aged Care Homes|Pub Entertainment|Residential Parts of Schools|Roadside Stalls|Shops|Signs/Hoardings|Skin Penetration|Street Vending Vehicles|Street Vendors|Transmission Lines|Undertakers|Waste Disposal"	""	""	""	""
"Lifesaving"	""	""	"Beach/Water Safety Patrols"	""	""	""	""	""	""
"Light Pollution"	"Pollution from light sources."	""	""	"MONITORING"	""	""	""	""	""
"Light Rail"	""	""	""	"SERVICE PROVIDERS"	""	""	""	""	""
"Light Traffic Thoroughfares (LTT)"	"Streets designated for light traffic.  Light Traffic Thoroughfare restrictions prohibit the use of certain suburban roads by heavy vehicles."	"Heavy Vehicles"	""	"DESIGN AND CONSTRUCTION|INFRINGEMENTS|MAINTENANCE|MONITORING"	""	""	""	""	""
"Lighting"	""	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Line Marking"	"Marking of roads with painted signs, including directional arrows, to assist with traffic flow."	"Lane Marking|Road Marking"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Liquor"	""	""	""	"LICENSING"	""	""	""	""	""
"Listings"	""	""	""	"REPORTING"	""	""	""	""	""
"Lists of Authorised Persons"	""	""	""	"SECURITY"	""	""	""	""	""
"LITIGATION"	"The activities involved in managing lawsuits or legal proceedings between Council and other parties.^p^pSee LAWS AND ENFORCEMENT - PROSECUTIONS for the prosecution of offences under local laws."	"Legal Action"	""	"LEGAL SERVICES"	"Cases|Discovery Orders|Disputed Impoundings|Subpoenas"	""	""	""	""
"Litter Bins"	"Bins provided to residents and the community to dispose of waste and rubbish.  Includes litter bins provided in public places for the collection of waste."	"Rubbish Bins"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Litter Reduction"	"Reducing litter and the quantity of litter and waste in public places."	""	""	"CAMPAIGNS"	""	""	""	""	""
"Littering"	""	""	""	"INFRINGEMENTS|NOTIFICATIONS|PROSECUTIONS"	""	""	""	""	""
"Livestock"	"See ENVRONMENT MANAGEMENT - ANIMAL WELFARE - Livestock for the control, protection and humane treatment of farm animals, particularly battery hens, pigs and stabled animals."	""	""	"ANIMAL WELFARE"	""	""	""	""	""
"Loan Programs"	""	""	""	"LOANS"	""	""	""	""	""
"LOANS"	"The activity of borrowing money to enable Council to perform its functions and exercise its powers.  ^p^pTip: For the payment of loans, use LOANS, then specify by type of loan."	""	""	"FINANCIAL MANAGEMENT"	"Interest Free|Internal Loans|Loan Programs|Local Government Allocation|Register"	""	""	""	""
"LOCAL AND REGIONAL LIAISON"	"The activity of liaison with other city and shire councils and representatives of regional bodies such as Local Aboriginal Land Councils."	""	""	"GOVERNMENT RELATIONS"	"ASPAC|CENTROC|COAG|HRAC|IMROC|IROC|IULA|LGSA |LGSAQ|MACROC|MAV|MIDROC|NAROC|NSROC|REROC|RIVROC|ROC|SSROC|STAC|WAMA|WSROC"	""	""	""	""
"Local Area"	""	""	""	"BOUNDARIES"	""	""	""	""	""
"Local Area Improvement Plan"	""	""	""	"PLANNING"	""	""	""	""	""
"Local Area Network"	""	""	"LAN"	""	""	""	""	""	""
"Local Area Traffic Management Plan"	"Management of traffic in the local community."	"Traffic Management"	""	"PLANNING"	""	""	""	""	""
"Local Environment Plans (LEP)"	"Plans for local area development controls and standards.  The Local Environment Plan is the legal instrument that defines land uses, planning zones and development objectives."	""	""	"PLANNING"	""	"Protection of the Environment Policies (PEP)"	""	""	""
"Local Government"	""	""	""	"ENQUIRIES"	""	""	""	""	""
"Local Government Allocation"	""	""	""	"LOANS"	""	"Allocations"	""	""	""
"Local Government and Shires Association"	""	""	"LGSA "	""	""	""	""	""	""
"Local Government and Shires Association of Queensland"	""	""	"LGSAQ"	""	""	""	""	""	""
"Local Government Directives"	"Guidelines and instructions for Council's compliance with the Local Government Act 1993."	""	""	"CIRCULARS"	""	""	""	""	""
"Local Government Liaison Committee"	""	""	""	"MEETINGS"	""	""	""	""	""
"Local Government Week"	"A week to celebrate the activities and programs of Council and the local area."	""	""	"EVENT MANAGEMENT"	""	""	""	""	""
"Local History"	"Collections of history of the Council or local area."	""	""	"PROGRAMS"	""	""	""	""	""
"LOCAL LAWS"	"The process of enactment of State legislation and regulation by the powers invested in the local government."	"Ordinances"	""	"LAWS AND ENFORCEMENT"	"Acts|By-Laws|Council Papers|Enactment|Legal Advice|Precedents|Regulations|Reports"	""	""	""	""
"Local Roads"	"Roads under the control of Councils, not including roads controlled by the State or Federal Governments."	""	""	"PROGRAMS"	""	""	""	""	""
"Local Traffic Authority"	""	""	""	"MEETINGS"	""	""	""	""	""
"Log Books"	"Daily records of vehicle usage."	""	""	"FLEET MANAGEMENT"	""	""	""	""	""
"Long Service"	"Leave given for continuous employment at Council."	""	""	"LEAVE"	""	""	""	""	""
"Losses"	"Loss, theft or damage to Council's equipment and stores."	""	""	"MONITORING"	""	""	""	""	""
"Macarthur Regional Organisation of Councils"	""	""	"MACROC"	""	""	""	""	""	""
"MACROC"	"An acronym for Macarthur Regional Organisation of Councils.  Permitted acronym."	"Macarthur Regional Organisation of Councils"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"Mail Accounts"	"Mail remittance summaries."	""	""	"REVENUE"	""	""	""	""	""
"Mailing Lists"	""	""	"CONTACTS"	""	""	""	""	""	""
"Main Road Declarations"	""	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Main Street"	"Economic support to local businesses and shops in main street shopping centres."	""	""	"PROGRAMS"	""	""	""	""	""
"Mains"	"A principle pipe, duct or cable in a system used to distribute water, gas, electricity, etc."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"MAINTENANCE"	"The activities associated with the upkeep, repair, servicing and preservation of internal/external conditions of premises, equipment, infrastructure, and public facilities."	"Cleaning|Repairs"	""	"COUNCIL PROPERTIES|ENERGY SUPPLY AND TELECOMMUNICATIONS|INFORMATION TECHNOLOGY|PARKS AND RESERVES|PLANT, EQUIPMENT AND STORES|ROADS|SEWERAGE AND DRAINAGE|TRAFFIC AND TRANSPORT|WASTE MANAGEMENT|WATER SUPPLY"	"Access Holes|After School Care|Aged Care Facilities|Airports/Helicopter Landing Facilities|Amphitheatres|Barbeques|Beaches|Boardwalks and Paths|Bores|Bridges|Bus Shelters/Stops|Bushfire Control Centre|Cables|Car Parking Stations|Car Parks|Caravan and Camping Parks|Cemeteries/Crematoriums|Childcare Centres|Clocks|Co-generation|Community Centres and Halls|Council Offices|Cycleways|Damage to Buildings and Facilities|Dams/Reservoirs|Depots|Drainage Systems|Easements|Electricity Works|Facilities|Filtration Plant|Flood Mitigation|Floodgates|Footpaths|Fountains|Gardens and Reserves|Gas Mains|Gas Works|Golf Courses|Gross Pollution Traps|Guarantees|Health Centres|Hydrants|Irrigation Schemes|Kerbing and Guttering|LAN|Landscaping|Laneways|Levee Banks|Light Traffic Thoroughfares (LTT)|Lighting|Line Marking|Litter Bins|Mains|Median Strips|Meters|Mowing|Museums and Galleries|Nature Strips|Neighbourhood Centres|Parking Meters|Parking Zones|Parks|Pedestrian Crossings|Pest Control|Pipelines|Play Equipment|Playing Fields|Poles|Pot-Holes|Pound|Private Roads|Promenades|Public Toilets|Pump Outs|Pumping Stations|Radio and Communication Towers|Recycling Bins|Rest Areas|Rest Centres|Road Signs|Road Surface Repairs|Roundabouts|Safety Barriers|Saleyards|Sea Walls|Seats|Sewerage Systems|Showgrounds|Signs/Hoardings|Skateboard/Rollerblade|Solar Power|Sporting Facilities|Sports Centres|Stormwater|Street Furniture|Street Trees|Streetlighting|Substations|Subways|Swimming Centres/Pools|Tanker Sheds|Town Hall|Traffic Lights|Transmission Lines|Transmission Sites|Transport Interchanges|Treatment Plants|Tunnels/Underground Spaces|Valves|Vandalism|Vents|Visitor Information Centres|Walking Trails|Walls|WAN|Warranty|Waste Depots/Tips|Water Mains|Water Supply Schemes|Water Supply Systems|Weed Control|Wharves, Jetties and Fishing Decks|Wind Power"	""	""	""	""
"Major Incidents"	"An emergency occurrence or event due to an actual or imminent occurrence (such as fire, flood, earthquake, storm, explosion, accident, epidemic or military action) that endangers safety or health of persons, animals, or destroys or damages property and requires a significant, co-ordinated approach."	""	""	"REPORTING"	""	""	""	""	""
"Management Plans"	"Plans for the management and use of land which has been set aside for community purposes such as open space.  Add the location as free text.^p^pSee Corporate Management Plans for  long term plans for the operation of Council.^p"	"Plans of Management"	""	"PLANNING"	""	""	""	""	""
"Manholes"	""	""	"Access Holes"	""	""	""	""	""	""
"Manual Handling"	"Conditions of safe work for manual handling and weight lifting rules."	""	""	"OCCUPATIONAL HEALTH & SAFETY"	""	""	""	""	""
"Manufacturing"	"Support for and attraction of new manufacturing and industrial developments in the local area."	""	""	"INDUSTRIES"	""	""	""	""	""
"Maps and Plans"	"Local maps and plans, including geographical and topical maps, street maps and utility maps, development schemes and plans."	""	""	"DESIGN AND CONSTRUCTION|GEOGRAPHICAL/LAND INFORMATION SYSTEMS (GIS/LIS)|PUBLICATIONS"	""	""	""	""	""
"Marches"	"Public gatherings and street parades."	""	""	"PERMITS"	""	""	""	""	""
"Market Research"	"The collection of data relating to customer satisfaction, needs assessment and service delivery."	""	""	"MARKETING"	""	""	""	""	""
"MARKETING"	"The process of analysing, creating and selling products and services.  Includes market research, forecasting, advertising, promotions, pricing and product evaluation so as to provide commercial services to the market."	""	""	"COMMERCIAL ACTIVITIES|COMMUNITY RELATIONS"	"Advertising|Market Research|Marketing Plan|Presentation items|Promotions|Publicity"	""	""	""	""
"Marketing Plan"	""	""	""	"MARKETING"	""	""	""	""	""
"Markets"	""	""	""	"EVENT MANAGEMENT"	""	""	""	""	""
"Marriage Ceremonies"	"Marriage ceremonies in council controlled areas, such as parks and reserves, local community halls etc. require Council's permission."	"Weddings"	""	"PERMITS"	""	""	""	""	""
"Maternity"	"Leave for mothers following the birth of a child."	""	""	"LEAVE"	""	""	""	""	""
"Mausoleums"	""	""	""	"CEMETERIES"	""	""	""	""	""
"MAV"	"An acronym for Municipal Association of Victoria.  Permitted acronym."	"Municipal Association of Victoria"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"Mayor"	"Use this term for information about Chain of Office and Robe.^p^pThe Mayor is responsible for policy making between Council meetings, presiding at Council meetings, and conducting civic and ceremonial functions."	"President|Shire President"	""	"COUNCILLORS"	""	""	""	""	""
"Meals on Wheels"	""	""	""	"SERVICE PROVISION"	""	"Community Nursing|Home Care"	""	""	""
"Measles Immunisation"	""	""	"Immunisation"	""	""	""	""	""	""
"Media Conferences"	"Gatherings of invited media to attend an announcement(s) by Council."	""	""	"MEDIA LIAISON"	""	""	""	""	""
"MEDIA LIAISON"	"The activities associated with establishing a relationship between the media and Council.  Includes cultivating media contacts, coordinating access to the media, authorising and issuing press releases and briefings, and organising media interviews."	""	""	"COMMUNITY RELATIONS"	"Media Conferences|Media Monitoring|Media Releases"	""	""	""	""
"Media Monitoring"	"To check, observe, or record when the Council appears in the media.  Includes press cuttings or clippings."	"Press Clippings"	""	"MEDIA LIAISON"	""	""	""	""	""
"Media Releases"	"Information issued periodically to media outlets about Council's activities and decisions."	""	""	"MEDIA LIAISON"	""	""	""	""	""
"Median Strips"	"Strips, usually concrete, designed to divide roadways to provide a haven for crossing the road."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"MEDICAL EXAMINATIONS"	"The activity of arranging and managing medical examinations of personnel to determine fitness or injury."	""	""	"PERSONNEL"	"Hearing Testing|Vision Testing"	""	""	""	""
"Medical Officers"	""	""	""	"REPORTING"	""	""	""	""	""
"MEETINGS"	"The activities associated with gatherings held to formulate, discuss, update, or resolve issues and matters pertaining to the management of a business unit, the Council, or with other organisations.  Includes arrangements, agenda, taking of minutes etc.^p^pSee COMMUNITY CONSULTATION for public meetings.^p^pSee COUNCIL MEETINGS for the processes of managing actions arising from Council decisions.^p^p^p"	"Minutes of Meetings"	""	"COMMERCIAL ACTIVITIES|COMMUNITY RELATIONS|COMMUNITY SERVICES|CORPORATE MANAGEMENT|COUNCIL PROPERTIES|CUSTOMER SERVICE|DEVELOPMENT AND BUILDING CONTROLS|ECONOMIC DEVELOPMENT|EMERGENCY SERVICES|ENERGY SUPPLY AND TELECOMMUNICATIONS|ENVIRONMENTAL MANAGEMENT|FINANCIAL MANAGEMENT|GOVERNMENT RELATIONS|GRANTS AND SUBSIDIES|INFORMATION MANAGEMENT|INFORMATION TECHNOLOGY|LAND USE AND PLANNING|LAWS AND ENFORCEMENT|PARKS AND RESERVES|PERSONNEL|PUBLIC HEALTH |RECREATION AND CULTURAL SERVICES|ROADS|SEWERAGE AND DRAINAGE|TRAFFIC AND TRANSPORT|WASTE MANAGEMENT|WATER SUPPLY"	"Affiliated Associations|Bushfire Council|Catchment Management Committee|Chamber of Commerce|Community Advisory Committee|Community Forums|Floodplain Management Authorities|Healthwatch|Local Government Liaison Committee|Local Traffic Authority|Parking Advisory Committee|Proceedings|Regional Committees|Representatives|Rescue and Emergency Services|Resolutions|Saleyards Committee|Waste Boards"	""	""	""	""
"Memorandums"	""	""	""	"CIRCULARS"	""	""	""	""	""
"MEMORIALS"	"Activities associated with the design of monuments to preserve the memory of a person or event through the design of memorials and monuments.  Can include clocks."	"War Memorials"	""	"COMMUNITY RELATIONS"	"Design|Requests|Time Capsules"	""	""	""	""
"Mens Health"	""	""	""	"PROGRAMS"	""	""	""	""	""
"Mental Health"	""	""	""	"PROGRAMS"	""	""	""	""	""
"Meter Reading"	"Summary records of readings from water supply meters."	""	""	"CONTRACTING|REGISTRATION"	""	""	""	""	""
"Meter Testing"	"Testing the accuracy and reliability of meters for determining the water supply."	""	""	"MONITORING"	""	""	""	""	""
"Meters"	"An instrument that automatically measures and records the quantity of gas, electricity, or water passing through or actuating it."	""	""	"AGREEMENTS|DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Metropolitan Green Space"	""	""	"Sports and Recreation"	""	""	""	""	""	""
"Metropolitan Urban Development Program"	"Planning program controlled by the Department of Urban Affairs and Planning to monitor and plan for housing within the Sydney region."	""	""	"PROGRAMS"	""	""	""	""	""
"Mice"	""	""	"Rodent Control"	""	""	""	""	""	""
"Microwave Telecommunications"	"The use of microwave technology in telecommunications facilities."	""	""	"ACQUISITION"	""	""	""	""	""
"Mid North Coast Regional Organisation of Councils"	""	""	"MIDROC"	""	""	""	""	""	""
"MIDROC"	"An acronym for Mid North Coast Regional Organisation of Councils.  Permitted acronym."	"Mid North Coast Regional Organisation of Councils"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"Mining"	"A type of rate classification."	""	""	"RATE CLASSIFICATIONS"	""	""	""	""	""
"Mining and Extractive Industries"	"Extractive industries include sand, gravel, clay, turf, soil, stone and other substances.  ^p^pTip: Use this term for activities to attract, promote or encourage the mining and extractive industries."	""	""	"INDUSTRIES"	""	""	""	""	""
"Ministerial Delegation"	"Approvals or permissions issued by the Minister, including the delegation of authority to act."	""	""	"AUTHORISATIONS"	""	""	""	""	""
"Ministerial Directions"	"Directions or instructions from the Minister relating to development and building approvals."	""	""	"BUILDING AND DEVELOPMENT APPLICATIONS"	""	""	""	""	""
"Minutes and Agenda"	"Official signed version of proceedings of council meetings.  Includes business papers presented at Council or committee meetings for discussion and decisions.^p^pSee CORPORATE MANAGEMENT - COUNCIL MEETINGS for tracking action arising from Council decisions."	""	""	"COUNCIL MEETINGS"	""	""	""	""	""
"Minutes of Meetings"	""	""	"MEETINGS"	""	""	""	""	""	""
"Mobile Blood Banks"	""	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Mobile Phones"	""	""	""	"ACQUISITION"	""	""	""	""	""
"Mobile Services"	"Library services provided for residents who are unable to access the library due to ill health, frailty, etc."	"Housebound Services"	""	"LIBRARY AND PUBLIC INFORMATION ACCESS"	""	""	""	""	""
"MONITORING"	"Activities that check, observe, or record the operation of equipment, infrastructure, services or systems.  Includes monitoring the effects of pollution, particularly air pollution from barbeques and backyard fires, and the effect of water pollution on water quality and beaches, and the treatment of sewerage, and the sewerage outfalls in coastal areas. Also includes checks, records and observations of the effects of flood on sewerage and drainage systems as well as the location and extent of flooding.^p"	""	""	"ENERGY SUPPLY AND TELECOMMUNICATIONS|ENVIRONMENTAL MANAGEMENT|GRANTS AND SUBSIDIES|INFORMATION TECHNOLOGY|PLANT, EQUIPMENT AND STORES|PUBLIC HEALTH |ROADS|SEWERAGE AND DRAINAGE|TRAFFIC AND TRANSPORT|WATER SUPPLY"	"Air Pollution|Barbeques and Backyard Burning|Beaches|Bushlands|Chlorination|Contaminated Sites|Drug Recalls|Effluent Discharge|Electricity Supply|Entertainment Areas|Flood Gauge Heights|Flood Locations|Flow Records and Charts|Fluoridation|Food Surveillance|Health Indicators|Hydrographic Charts|Infant and Baby Health|Inventories|Leakage|Light Pollution|Light Traffic Thoroughfares (LTT)|Losses|Meter Testing|Native Fauna/Flora Protection|Noise|Nursing/Aged Care Homes|Outfalls|Performance Measures|Pollution|Quarantine|Rainfall|Recycling|Road Traffic and Safety|Sample Analysis|Seepage|Sewerage Treatment|Solid Fuel Home Heaters|Stocktakes|Trade Waste Discharge|Traffic Studies|Traffic Volumes|Transport Interchanges|Transport Surveys|Treatment Plants|Water Filtration|Water Quality|Water Quality in Rivers|Weather Data"	""	""	""	""
"Monorail"	""	""	""	"SERVICE PROVIDERS"	""	""	""	""	""
"Mortuaries"	""	""	""	"LICENSING|REGISTRATION"	""	""	""	""	""
"Mosquito Control"	""	""	"Arboviral Control"	""	""	""	""	""	""
"Motels"	""	""	""	"LICENSING"	""	""	""	""	""
"Mowing"	"Includes requests to mow Council property and mowing services."	""	""	"MAINTENANCE"	""	""	""	""	""
"Multicultural"	""	""	""	"PROGRAMS"	""	""	""	""	""
"Multicultural Relations"	""	""	""	"ISSUES MANAGEMENT"	""	""	""	""	""
"Municipal Association of Victoria"	""	""	"MAV"	""	""	""	""	""	""
"MUSEUM AND GALLERIES MANAGEMENT"	"The activities of operating museums and galleries, including development and management of collections, exhibitions, and public programs."	""	""	"RECREATION AND CULTURAL SERVICES"	"Board of Trustees|Collections Management|Exhibition Administration|Museum and Gallery Procedures|Public Programs"	""	""	""	""
"Museum and Gallery Procedures"	""	""	""	"MUSEUM AND GALLERIES MANAGEMENT"	""	""	""	""	""
"Museums and Galleries"	"Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"NAMING"	"The activities associated with managing titles by which a road, park or reserve, or  bridge is designated or known."	"Street Naming"	""	"PARKS AND RESERVES|ROADS"	"Bridges|Geographical Names Board|Roads and Lanes|Suburbs|Towns|Villages"	""	""	""	""
"NAROC"	"An acronym for Northern Area Regional Organisation of Councils.  Permitted acronym."	"Northern Area Regional Organisation of Councils"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"National Competition Policy"	"A Federal Government initiative to review costs and income across states."	""	""	"POLICY"	""	""	""	""	""
"National Competitiveness"	"Measuring Council's performance against councils of a similar nature."	""	""	"PERFORMANCE MANAGEMENT"	""	""	""	""	""
"Native Animal Protection"	"Measures to protect and preserve native animals, particularly injured or sick animals.^p^pSee ENVIRONMENT MANAGEMENT - ANIMAL WELFARE - Native Animal Protection for the protection, rescue and rehabilitation of wildlife.^p"	"WIRES"	""	"ANIMAL WELFARE"	""	""	""	""	""
"Native Fauna/Flora Protection"	""	""	""	"MONITORING"	""	""	""	""	""
"Native Title Claims"	"Land owned by Council which is subject to a Native Title claim."	""	""	"ACQUISITION AND DISPOSAL"	""	""	""	""	""
"Native Vegetation"	"Vegetation native to the area."	""	""	"PROGRAMS"	""	""	""	""	""
"Naturalisation Ceremonies"	""	""	"Citizenship"	""	""	""	""	""	""
"Nature Strips"	"Strips of land adjoining roads."	""	""	"MAINTENANCE"	""	""	""	""	""
"Needs Analysis"	"Identifying the requirements and resources required by the community, in order to prioritise and allocate resources and activities."	""	""	"PLANNING|TRAINING AND DEVELOPMENT"	""	""	""	""	""
"Neighbourhood"	"A district or locality often with reference to its character or inhabitants."	""	""	"BOUNDARIES"	""	""	""	""	""
"Neighbourhood Centres"	"Centres or halls for neighbourhood and community activities. Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"New Roads"	""	""	""	"APPLICATIONS"	""	""	""	""	""
"New South Wales"	""	""	"NSW"	""	""	""	""	""	""
"Newsletter"	""	""	""	"PUBLICATIONS"	""	""	""	""	""
"Noise"	"Includes air traffic, including helicopters as well as motor vehicles and resultant noise pollution."	"Air Traffic|Helicopters"	""	"MONITORING"	""	""	""	""	""
"Noise Control"	"Includes premises emitting noise which interferes unreasonably with comfort outside the premises, and is of a strength, nature, duration, character or quality prescribed by regulation."	""	""	"INFRINGEMENTS|NOTIFICATIONS"	""	""	""	""	""
"Nominations"	"Managing the process of nominating candidates for Council elections."	""	""	"ELECTIONS"	""	""	""	""	""
"Non-payment of Rates"	"Failure to pay outstanding or overdue rates and extra charges (interest).  Also includes action taken to recover these."	""	""	"ABANDONMENTS"	""	""	""	""	""
"Non-rateable"	"Properties that are classified as non-rateable."	""	""	"RATE CLASSIFICATIONS"	""	""	""	""	""
"Northern Area Regional Organisation of Councils"	""	""	"NAROC"	""	""	""	""	""	""
"Northern Sydney Regional Organisation of Councils"	""	""	"NSROC"	""	""	""	""	""	""
"Notices"	"Notices and requests for action to be taken.  Includes notices relating to the conduct of elections and behaviour of candidates."	""	""	"ELECTIONS|NOTIFICATIONS"	""	""	""	""	""
"Notices of Motion"	"Formal notices by Councillors of matters to be raised in Council meetings."	""	""	"COUNCIL MEETINGS"	""	""	""	""	""
"Notifiable Diseases"	"A disease which is declared notifiable by the Chief Health Officer of NSW."	""	""	"NOTIFICATIONS|REGISTRATION"	""	""	""	""	""
"NOTIFICATIONS"	"The activities of notifying businesses and residents of a failure to comply with Council's standards and regulations, inappropriate practices, or Council's intention to take action.  Includes the management of notices."	""	""	"EMERGENCY SERVICES|ENERGY SUPPLY AND TELECOMMUNICATIONS|ENVIRONMENTAL MANAGEMENT|LAND USE AND PLANNING|LAWS AND ENFORCEMENT|PUBLIC HEALTH |RATES AND VALUATIONS|ROADS|SEWERAGE AND DRAINAGE|WASTE MANAGEMENT|WATER SUPPLY"	"Abandoned Shopping Trolleys|Abandoned Vehicles|Animal Impounding|Aquatic Pests|Bore Licences|Building Notices|Building Unfit for Human Habitation Notices|Bushfire Notifications|Connections|Danger Periods/Fire Bans|Dangerous Waterhole|Demolition Orders|Demolition Prevention Orders|Disinfection/Destruction of Property|Disposal of Impounded Property|Entry|Fences|Fire Prevention|Food Act|Hazard Reduction|Health|Health Notices|Heritage Classifications|Heritage Orders|Infectious Diseases|Irrigation|Littering|Main Road Declarations|Noise Control|Notices|Notifiable Diseases|Noxious Animals|Noxious Plants|Objections|Pollution|Private Streets|Rate Notices|Relocation|Removal of Walls|Removals|Roads and Intersections|Rodent Control|Rubbish Dumping|Septic Tanks|Stray Cattle/Livestock|Swimming Pools|Tree Preservation|Unauthorised Land Use|Unauthorised Use of Zoned Areas"	""	""	""	""
"Noxious Animals"	"Animals classified as harmful or injurious to health or physical well-being, such as rats."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Noxious Plants"	"Plants classified as harmful or injurious to the environment, such as weeds that cause serious agricultural loss or spread prolifically."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Noxious Trades"	"Trades classified as harmful or injurious to health or physical well-being."	""	""	"LICENSING|REGISTRATION"	""	""	""	""	""
"Noxious Weeds"	""	""	"Pest Control"	""	""	""	""	""	""
"NRMA Membership"	""	""	""	"FLEET MANAGEMENT"	""	""	""	""	""
"NSROC"	"An acronym for Northern Sydney Regional Organisation of Councils.  Permitted acronym."	"Northern Sydney Regional Organisation of Councils"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"NSW"	"An abbreviation for New South Wales.  Permitted abbreviation."	"New South Wales"	""	"LEGISLATION"	""	""	""	""	""
"Nuclear Free Zones"	"Declaration of Nuclear Free Zones, and the process of managing the environmental aspect of any nuclear facility in or affecting the Council area."	""	""	"PROGRAMS"	""	""	""	""	""
"Nuisances"	""	""	"INFRINGEMENTS"	""	""	""	""	""	""
"Nursing/Aged Care Homes"	"See SERVICE PROVISION for nursing homes operated by Council."	""	""	"APPROVALS|INSPECTIONS|LICENSING|MONITORING|SERVICE PROVISION"	""	""	""	""	""
"Oaths of Allegiance"	"Pledges sworn by councillors to uphold ethical standards and serve the community as elected representatives."	""	""	"COUNCILLORS"	""	""	""	""	""
"Objections"	"Opposition or protest regarding the development of buildings, how land is to be used,  land valuations, or the receipt of notices to rectify breaches of local laws and regulations."	""	""	"BUILDING AND DEVELOPMENT APPLICATIONS|NOTIFICATIONS|VALUATIONS"	""	""	""	""	""
"Occupancy"	"Managing the occupancy of land, buildings and easements, or the planned occupancy of land, buildings and easements.  Often used for permission to occupy land for water supply pipelines and other infrastructure."	""	""	"INFRINGEMENTS|INSPECTIONS"	""	""	""	""	""
"Occupancy Rates"	"The rate of usage or hire of facilities for caravan and camping parks."	""	""	"USAGE"	""	""	""	""	""
"OCCUPATIONAL HEALTH & SAFETY"	"The activity of implementing and co-ordinating occupational health and safety, and the associated legislation throughout Council.  Includes safety policy and the monitoring of safe work practices, procedures and preventative measures.  Includes the establishment of committees to investigate and advise on health and safety issues in the workplace.^p"	""	""	"PERSONNEL"	"Accidents/Injuries|Committee|Emergency Plans|Ergonomics|First Aid|Health Promotion|Hearing Conservation|Manual Handling|Policies|Rehabilitation|Smoking|Workers Compensation"	""	""	""	""
"Offences"	""	""	"LAWS AND ENFORCEMENT"	""	""	""	""	""	""
"Office Facilities"	"Office facilities such as photocopying, office space, or administrative support are provided to councillors for the conduct of Council business in accordance with Council's payment of expenses and provision of facilities policy."	""	""	"COUNCILLORS"	""	""	""	""	""
"Off-Road Vehicles"	""	""	""	"PROSECUTIONS"	""	""	""	""	""
"Olympics"	""	""	""	"EVENT MANAGEMENT|PLANNING"	""	""	""	""	""
"Ombudsman"	"An official appointed by Parliament to investigate complaints by citizens against the government or its agencies, eg. Telecommunication Ombudsman, Energy Ombudsman, NSW Ombudsman."	""	""	"INQUIRIES"	""	""	""	""	""
"OMBUDSMAN - INTERNAL"	"The activity of appointing an official to investigate public complaints about Council decisions or activities, and to provide an independent review of complaints.  Add the subject of the complaint and the name of the complainant."	""	""	"CUSTOMER SERVICE"	""	""	""	""	""
"One Stop Shops"	""	""	"Transaction Centres"	""	""	""	""	""	""
"One-Way Streets"	""	""	""	"APPLICATIONS"	""	""	""	""	""
"Open Air Entertainment"	""	""	""	"PERMITS"	""	""	""	""	""
"Openings"	""	""	""	"CEREMONIES|PERMITS"	""	""	""	""	""
"OPERATIONS"	"The activities associated with keeping systems in effective operation on a daily basis.  Includes keeping information management systems operable."	""	""	"INFORMATION MANAGEMENT"	""	""	""	""	""
"Order of Australia"	"An honour, awarded by the Governor General for services to the community."	""	""	"AWARDS (Honours)"	""	""	""	""	""
"Ordering"	""	""	""	"STORES"	""	""	""	""	""
"ORDERS"	"The activities associated with managing orders.  Includes orders or declarations issued by Council that direct compliance with regulations or controls such as building orders, emergency orders, or health orders."	""	""	"LAWS AND ENFORCEMENT"	"Health|Register"	""	""	""	""
"Ordinances"	""	""	"LOCAL LAWS"	""	""	""	""	""	""
"Organisation Chart"	"Visual representation of the administrative structure of Council.  Includes business units, staff and their reporting arrangements."	"Council Chart"	""	"ESTABLISHMENT"	""	""	""	""	""
"Organisational Reviews"	"Management reviews and analysis of functions and/or performance of either the whole of Council or units within Council."	"Council Reviews"	""	"REVIEWING"	""	""	""	""	""
"Organisational Structure"	"The processes associated with recording Council's administrative structure and the reporting relationships between business units and positions."	""	""	"ESTABLISHMENT"	""	""	""	""	""
"Other Agencies"	""	""	""	"CONFERENCES"	""	""	""	""	""
"Other Councils"	""	""	""	"ELECTIONS|LIAISON"	""	""	""	""	""
"Otto Bins"	""	""	"Recycling Bins"	""	""	""	""	""	""
"Out of School Hours Care"	""	""	"Childcare"	""	""	""	""	""	""
"Outdoor Personnel"	"Council personnel who work outdoors."	""	""	"EMPLOYMENT CONDITIONS"	""	""	""	""	""
"Outdoor Seating"	"Management and control of the use of public footpaths for open air dining."	""	""	"STREET MANAGEMENT"	""	""	""	""	""
"Outfalls"	""	""	""	"MONITORING"	""	""	""	""	""
"Outsourcing"	""	""	"CONTRACTING"	""	""	""	""	""	""
"Overdraft"	""	""	""	"BANKING"	""	""	""	""	""
"Overdue Rates"	"Rate payments that have not been made before the due date."	""	""	"RATE PAYMENTS"	""	""	""	""	""
"Overtime"	"Rates of pay for time worked before or after regularly scheduled working hours."	""	""	"EMPLOYMENT CONDITIONS|PAYROLL"	""	""	""	""	""
"PABX"	"Telephone exchange systems."	""	""	"ACQUISITION"	""	""	""	""	""
"Packages"	""	""	""	"PAYROLL"	""	""	""	""	""
"Paper and Cardboard"	""	""	"Recycling"	""	""	""	""	""	""
"Parental"	"Leave, usually granted just prior or after the birth of a child."	""	""	"LEAVE"	""	""	""	""	""
"Parking"	"Vehicle parking, including special arrangements which are usually associated with a particular event, for example parades."	""	""	"INFRINGEMENTS|PERMITS|PLANNING|POLICY|PROSECUTIONS"	""	""	""	""	""
"Parking Advisory Committee"	"A committee designated to investigate, manage and report on parking in the Council's  boundaries."	""	""	"MEETINGS"	""	""	""	""	""
"Parking Fines"	"Fines incurred by Council personnel using Council vehicles."	""	""	"FLEET MANAGEMENT"	""	""	""	""	""
"Parking Meter Collections"	"Collection of money from parking meters."	""	""	"CONTRACTING"	""	""	""	""	""
"Parking Meters"	"Meters to collect monies for parking."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Parking Schemes"	"Schemes designed to mediate the effects of parking on traffic and transport flows."	""	""	"PROGRAMS"	""	""	""	""	""
"Parking Stations"	""	""	"Car Parking Stations"	""	""	""	""	""	""
"Parking Zones"	"Zones or areas which are dedicated for parked vehicles.  These are usually on-street parking areas which are regulated by signs."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Parks"	"Includes parks and reserves dedicated to native plants.  Types of parks include district parks, local parks, National Parks (reserved or dedicated under the National Parks and Wildlife Act 1974), regional, state or tourist park.^p^pTip: Identify the type of park as free text. "	""	""	"DESIGN AND CONSTRUCTION|INFRINGEMENTS|MAINTENANCE|PLANNING"	""	""	""	""	""
"PARKS AND RESERVES"	"The function of acquiring, managing, designing and constructing parks and reserves, either owned or controlled and managed by Council.  Also includes providing security,  management of kerb sides and access ways, and the provision of active and passive recreation opportunities."	""	""	""	"ACQUISITION|AGREEMENTS|CONTRACTING|DESIGN AND CONSTRUCTION|HORTICULTURAL SERVICES|LICENSING|MAINTENANCE|MEETINGS|NAMING|PLANNING|POLICY|PROCEDURES|REPORTING|SECURITY|SERVICE PROVISION|STANDARDS|TENDERING|TRUSTS|USAGE"	"COUNCIL PROPERTIES|RECREATION AND CULTURAL SERVICES"	""	""	""
"Part Time"	"Part time employees who regularly work less than 35 hours per week."	""	""	"EMPLOYMENT CONDITIONS"	""	""	""	""	""
"Partial"	""	""	""	"ROAD CLOSURES"	""	""	""	""	""
"Past Mayors/Presidents"	"Includes biographical information on past mayors/presidents and councillors."	""	""	"COUNCILLORS"	""	""	""	""	""
"Patents"	"The sole right held for a specified term by an individual or Council to make, use or sell an invention, idea, or process."	""	""	"INTELLECTUAL PROPERTY"	""	""	""	""	""
"Patrols"	""	""	"Beach/Water Safety Patrols"	""	""	""	""	""	""
"Paving"	""	""	""	"DESIGN AND CONSTRUCTION"	""	""	""	""	""
"Payment"	""	""	""	"PENALTIES"	""	""	""	""	""
"PAYROLL"	"The activities associated with managing Council's payroll.  Includes adjustments to the payroll, managing deductions, overtime and variations of salaries.  "	"Wages"	""	"PERSONNEL"	"Adjustments|Annual Review|Deductions|Overtime|Packages|Reimbursement|Salaries"	""	""	""	""
"Pecuniary Interest"	""	""	"Declaration of Interest"	""	""	""	""	""	""
"Peddlers"	""	""	"Hawkers and Peddlers"	""	""	""	""	""	""
"Pedestrian Crossings"	"A place at which a road may be crossed by pedestrians."	"Pedestrian Overpasses|Pedestrian Subways"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Pedestrian Overpasses"	""	""	"Pedestrian Crossings"	""	""	""	""	""	""
"Pedestrian Subways"	""	""	"Pedestrian Crossings"	""	""	""	""	""	""
"PENALTIES"	"The activities associated with managing a fine or other punishment incurred for an infringement of a law, regulation, notice or order."	""	""	"LAWS AND ENFORCEMENT"	"Payment"	""	""	""	""
"Pension"	"Grants and subsidies for people on pensions."	""	""	"PROGRAMS"	""	""	""	""	""
"PEP"	""	""	"Protection of the Environment Policies (PEP)"	""	""	""	""	""	""
"PERFORMANCE APPRAISAL"	"The evaluation the performance of staff and their achievements in relation to set goals."	""	""	"PERSONNEL"	""	""	""	""	""
"PERFORMANCE MANAGEMENT"	"The process of implementing performance management in Council.  Includes the implementation of continuous improvement and service level agreements, in order to achieve Council's goals and objectives."	""	""	"CORPORATE MANAGEMENT"	"Benchmarking|Best Practice Guidelines|Continuous Improvement|National Competitiveness|Service Level Agreements"	""	""	""	""
"Performance Measures"	"A unit or standard of measurement used to evaluate information technology."	""	""	"MONITORING"	""	""	""	""	""
"Periodic Reports"	"Weekly or monthly summaries of accounts."	""	""	"FINANCIAL REPORTING"	""	""	""	""	""
"Periodic Use of Land"	"Use of open public space for occasional or regular events such as festivals, circuses or shows."	""	""	"PERMITS"	""	""	""	""	""
"Permanent"	""	""	""	"ROAD CLOSURES"	""	""	""	""	""
"Permanent Conservation Orders"	""	""	"Heritage Orders"	""	""	""	""	""	""
"Permissive Occupancies"	"Permission by Council or government to occupy Council or government owned or controlled property, such as boat ramps, wharves, jetties, railway sidings, portlands, tramway corridors etc."	""	""	"USAGE"	""	""	""	""	""
"PERMITS"	"The activity of managing permission to undertake activities or processes.  Includes permissions to undertake restricted activities that might be dangerous or injurious to health, for example letting off fireworks, using flammable or hazardous substances or herbicides.  Also includes permissions given to drive recreational vehicles on beaches.^p"	""	""	"EMERGENCY SERVICES|ENERGY SUPPLY AND TELECOMMUNICATIONS|ENVIRONMENTAL MANAGEMENT|PUBLIC HEALTH |RECREATION AND CULTURAL SERVICES|ROADS|SEWERAGE AND DRAINAGE|TRAFFIC AND TRANSPORT|WATER SUPPLY"	"Agricultural Shows|Beach Driving|Bushfire Controls|Busking|Chemicals|Circuses|Council Pipelines Occupancy|Entry|Erection of Tents|Exhumations|Festivals and Ceremonies|Filming and Commercials|Fire Permits|Fireworks|Flammable Substances|Hazardous Substances|Herbicides|Level Crossing Permits|Marches|Marriage Ceremonies|Open Air Entertainment|Openings|Parking|Periodic Use of Land|Pesticides|Portable Toilet Facilities|Posters|Public Stands|Sewerage Works|Signs/Hoardings|Transmission Lines|Tree Lopping and Removal|Vending Machines|Water Pipes"	""	""	""	""
"Personal"	"Entitlements to paid leave for employees."	""	""	"LEAVE"	""	""	""	""	""
"Personal Claims"	"Claims for reimbursement for injury or deaths during emergencies such as flood and fire."	""	""	"CLAIMS MANAGEMENT"	""	""	""	""	""
"Personal Files"	"Collection of information about employees, usually containing resumes, position applications, offers of employment, conditions, and other information relevant to their employment.  Specify by employee's position number and name.^p^pSee the General Retention and Disposal Authority - Local Government Disposal Authority for directions on the disposal of personal files."	""	""	""	""	""	""	""	""
"PERSONNEL"	"The function of managing the conditions of employment and administration of personnel at the Council including consultants and volunteers.  Includes employment policies and matters relating to safety and accident prevention procedures and arrangements within Council.  Also includes the management of industrial relations, occupational health and safety, staff training and development, and arrangements for staff travel.^p"	"Human Resources|Staff"	""	""	"ARRANGEMENTS|AUTHORISATIONS|AWARDS (Prizes)|CONTRACTING|DISCIPLINE|EMPLOYMENT CONDITIONS|EMPLOYMENT SCHEMES|EQUAL EMPLOYMENT OPPORTUNITY (EEO)|ESTABLISHMENT|GRIEVANCES|INDUSTRIAL RELATIONS|LEAVE|LIAISON|MEDICAL EXAMINATIONS|MEETINGS|OCCUPATIONAL HEALTH & SAFETY|PAYROLL|PERFORMANCE APPRAISAL|PLANNING|POLICY|PROCEDURES|RECRUITMENT|REPORTING|SECURITY|SEPARATIONS|STANDARDS|SUGGESTION SCHEMES|SUPERANNUATION|TRAINING AND DEVELOPMENT|TRAVEL|VOLUNTEERS|WELFARE|WORK EXPERIENCE"	"RISK MANAGEMENT"	""	""	""
"Pest Control"	"The environmental aspects of controlling and managing any outbreaks of pests affecting the council area.  Includes the research and use of biological agents instead of chemicals to reduce and remove pests, the control of noxious weeds and Section 64 Certificates, the control or eradication of feral animals and the establishment of pest control programs."	"Eradication of Pests|Feral Animals|Noxious Weeds|Roadside Pest Control|Section 64 Certificates"	""	"MAINTENANCE|PROGRAMS"	""	""	""	""	""
"Pesticides"	"Potentially hazardous materials for pest control."	""	""	"PERMITS"	""	""	""	""	""
"Petitions"	"A formally drawn-up request, usually supported by signatures of residents, addressed to Council, soliciting favour, right, or other benefit."	""	""	"COUNCIL MEETINGS"	""	""	""	""	""
"Photocopying"	"Photocopy and reproductive services available in public libraries."	""	""	"LIBRARY AND PUBLIC INFORMATION ACCESS"	""	""	""	""	""
"Pier"	""	""	"Wharves, Jetties and Fishing Decks"	""	""	""	""	""	""
"Pipe Layouts"	""	""	"Pipelines"	""	""	""	""	""	""
"Pipelines"	"Sewerage and drainage pipes, and water supply pipes."	"Pipe Layouts"	""	"AGREEMENTS|DESIGN AND CONSTRUCTION|MAINTENANCE"	""	"Water Pipes"	""	""	""
"PLANNING"	"The process of formulating ways in which objectives can be achieved.  Includes the determination of services and needs, and the solution to those needs.^p^pSee CORPORATE MANAGEMENT for overall planning to achieve corporate objectives and Council administration.^p^pSee EMERGENCY SERVICES for planning measures to be taken to recover from the effects of disasters such as fire, flood, or earthquake, emergency procedures etc."	""	""	"COMMUNITY RELATIONS|COMMUNITY SERVICES|CORPORATE MANAGEMENT|COUNCIL PROPERTIES|CUSTOMER SERVICE|DEVELOPMENT AND BUILDING CONTROLS|ECONOMIC DEVELOPMENT|EMERGENCY SERVICES|ENERGY SUPPLY AND TELECOMMUNICATIONS|ENVIRONMENTAL MANAGEMENT|FINANCIAL MANAGEMENT|INFORMATION MANAGEMENT|INFORMATION TECHNOLOGY|LAND USE AND PLANNING|LEGAL SERVICES|PARKS AND RESERVES|PERSONNEL|PUBLIC HEALTH |RISK MANAGEMENT|ROADS|SEWERAGE AND DRAINAGE|TRAFFIC AND TRANSPORT|WASTE MANAGEMENT|WATER SUPPLY"	"Accommodation Plans|Action Plans|Bushfire Plan of Operations|Bushfire Risk Management Plan|Bushlands|Business Continuity Plan|Business Plans|Calendar of Events|Commonwealth Lands|Community and Social Plan|Community Development|Community Improvement Program|Consultation|Corporate Management Plans|Cultural Plan|Demand Management|Development Control Plans (DCP)|Disaster Recovery|Disaster Recovery Plan|Draft Local Environment Plan|Easements|Emergency Management Plan|Flood Mitigation|Floodplain Management|Gardens and Reserves|GIS Strategic Plan|IT Strategic Plan|LAN|Local Area Improvement Plan|Local Area Traffic Management Plan|Local Environment Plans (LEP)|Management Plans|Needs Analysis|Olympics|Parking|Parks|Planning Scheme|Public Health Plan|Questionnaires|Regional Environment Plans (REP)|Residents Surveys|Service Delivery|Social Welfare|State Environmental Planning Policies (SEPP)|Statistics|Stormwater Management|Strategic Plans|Target Groups|Threatened Species Recovery Plans|Traffic|Urban Consolidation|Vital Records Register|WAN|Waste Reduction Strategies|Weed Control"	""	""	""	""
"Planning Scheme"	"Tip: Place opposition or protest regarding how land is to be used on Planning Scheme file."	""	""	"PLANNING"	""	""	""	""	""
"Plans"	"The identification of ways or services to meet needs."	""	""	"EQUAL EMPLOYMENT OPPORTUNITY (EEO)|LIBRARY AND PUBLIC INFORMATION ACCESS|TRAINING AND DEVELOPMENT"	""	""	""	""	""
"Plans of Management"	""	""	"Management Plans"	""	""	""	""	""	""
"PLANT (Equipment)"	"The activities associated with managing plant equipment, including preparing plant-on-hand listings and plant-in-use reports.  Also includes the reporting of accidents concerning plant equipment."	""	""	"PLANT, EQUIPMENT AND STORES"	"Accidents/Injuries"	""	""	""	""
"Plant Nurseries"	"Nurseries operated by Council, sometimes on a commercial basis, that supply parks and reserves with trees and plants.  Also includes the sale of trees and plants to the community."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Plant Replacement"	"The replacement of furniture, office equipment, mowers  and slashers, vehicles, etc."	""	""	"ACQUISITION"	""	""	""	""	""
"PLANT, EQUIPMENT AND STORES"	"The function of managing the purchase, hire or lease of all plant and vehicles, and other equipment.  Includes the management of Council's stores.  Does not include the acquisition of information technology and telecommunications.  "	""	""	""	"ACQUISITION|ASSET REGISTER|AUDIT|CONTRACTING|DISPOSAL|EVALUATION|FLEET MANAGEMENT|MAINTENANCE|MONITORING|PLANT (Equipment)|POLICY|PROCEDURES|REGISTRATION|REPORTING|STANDARDS|STORES|TENDERING|USAGE"	""	""	""	""
"Plaques"	""	""	"Headstones"	""	""	""	""	""	""
"Plastic"	""	""	"Recycling"	""	""	""	""	""	""
"Play Equipment"	"Equipment for children to play on in parks."	"Recreational Equipment"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Playgroups"	""	""	"Childcare"	""	""	""	""	""	""
"Playing Fields"	"Fields for playing sports."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Plot Allocation"	""	""	"Burial Applications"	""	""	""	""	""	""
"Poles"	"Poles used for distributing energy and telecommunications."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Police Services"	"The provision of police services and an adequate level of services to the local community.  Add the type of service as free text.  Services include crime prevention, Neighbourhood Watch Groups, and patrols.^p^pTip: For activities undertaken with or by the police service to prevent or reduce vandalism use COMMUNITY SERVICES - SERVICE PROVISION - Police Services - Vandalism.^p^pSee EMERGENCY SERVICES - SERVICE PROVISION for the provision of assistance by the police service in emergency situations."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Policies"	""	""	""	"OCCUPATIONAL HEALTH & SAFETY|POLITICAL PARTIES"	""	""	""	""	""
"POLICY"	"The activities associated with developing and establishing decisions, directions and precedents which act as a reference for future decision making and as the basis from which Council's procedures are determined.  Includes the formulation, research, drafting, reviewing, amending, adopting, and implementation."	""	""	"COMMERCIAL ACTIVITIES|COMMUNITY RELATIONS|COMMUNITY SERVICES|CORPORATE MANAGEMENT|COUNCIL PROPERTIES|CUSTOMER SERVICE|DEVELOPMENT AND BUILDING CONTROLS|ECONOMIC DEVELOPMENT|EMERGENCY SERVICES|ENERGY SUPPLY AND TELECOMMUNICATIONS|ENVIRONMENTAL MANAGEMENT|FINANCIAL MANAGEMENT|GOVERNMENT RELATIONS|GRANTS AND SUBSIDIES|INFORMATION MANAGEMENT|INFORMATION TECHNOLOGY|LAND USE AND PLANNING|LAWS AND ENFORCEMENT|LEGAL SERVICES|PARKS AND RESERVES|PERSONNEL|PLANT, EQUIPMENT AND STORES|PUBLIC HEALTH |RATES AND VALUATIONS|RISK MANAGEMENT|ROADS|SEWERAGE AND DRAINAGE|TRAFFIC AND TRANSPORT|WASTE MANAGEMENT|WATER SUPPLY"	"Abandoned Vehicles|Animal Impounding|Community Leasing|Council Debtors|Delegations|Developer Contributions|Dogs/Cats|Internal Loans|Investment|National Competition Policy|Parking|Policy Register|Protection of the Environment Policies (PEP)|Recreational Uses|State Environmental Planning Policies (SEPP)|Vehicles"	""	""	""	""
"Policy Register"	"A register of Council's policies."	""	""	"POLICY"	""	""	""	""	""
"POLITICAL PARTIES"	"The activity of receiving information from political parties, including copies of policies."	""	""	"GOVERNMENT RELATIONS"	"Policies"	""	""	""	""
"Politicians"	""	""	""	"CONTACTS"	""	""	""	""	""
"Polling Booths"	""	""	""	"ELECTIONS"	""	""	""	""	""
"Polls"	"An analysis of public opinion on a subject, usually by selective sampling."	""	""	"ELECTIONS"	""	""	""	""	""
"Pollution"	"Pollution control responsibilities under legislation including monitoring pollution, conducting inspection and issuing notices to cease air and noise pollution, burning and the dumping of rubbish."	"Burning of Refuse"	""	"INSPECTIONS|MONITORING|NOTIFICATIONS"	""	""	""	""	""
"Pollution Prevention"	""	""	""	"CAMPAIGNS"	""	""	""	""	""
"Portable Toilet Facilities"	"The placement of portable toilet facilities at public venues."	"Temporary Toilet Facilities"	""	"PERMITS"	""	""	""	""	""
"Positions Files"	""	""	"Job Descriptions"	""	""	""	""	""	""
"Postal Voting"	"A method of voting for individuals who will be absent from the electorate on the day of the poll."	""	""	"ELECTIONS"	""	"Pre-Poll Voting"	""	""	""
"Posters"	"Large placard or bills, often incorporating photographs or illustrations, and posted for advertisement or publicity or for decorative purposes."	""	""	"PERMITS"	""	""	""	""	""
"Pot-Holes"	"Holes in the road.^p^pSee Compliants for complaints from the community regarding bumps or holes in the road."	""	""	"MAINTENANCE"	""	""	""	""	""
"Pound"	"Animal holding and destruction facility.  Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|SERVICE PROVISION"	""	""	""	""	""
"Precedents"	"Records of precedent cases which influence changes to local laws."	""	""	"LOCAL LAWS"	""	""	""	""	""
"Precinct Committees"	"Meetings of residents and ratepayers to advise Council of their collective views on the local needs and aspirations, and comments on local issues."	""	""	"COUNCIL MEETINGS"	""	""	""	""	""
"Preferred Supplier Agreements"	"Agreements negotiated with selected contractors and suppliers."	""	""	"CONTRACTING"	""	""	""	""	""
"Premises"	"Identify the type of premises in free text.  Types of premises include amusement arcades, boarding houses, brothels, caravan and camping parks, food premises, nursing homes, public halls, shops, etc."	""	""	"REGISTRATION"	""	""	""	""	""
"Pre-Poll Votes"	""	""	"Pre-Poll Voting"	""	""	""	""	""	""
"Pre-Poll Voting"	"Votes cast before the election date by residents who are unable to attend polling stations on the day of election."	"Pre-Poll Votes"	""	"ELECTIONS"	""	"Postal Voting"	""	""	""
"Pre-School Care"	""	""	"Childcare"	""	""	""	""	""	""
"Prescribed Payment"	""	""	""	"TAX"	""	""	""	""	""
"Presentation items"	""	""	""	"MARKETING"	""	""	""	""	""
"President"	""	""	"Mayor"	""	""	""	""	""	""
"Press Clippings"	""	""	"Media Monitoring"	""	""	""	""	""	""
"Pricing Reviews"	"Reviews of charges for water supply.  "	""	""	"FEES AND CHARGES"	""	"IPART Reviews"	""	""	""
"PRINTING"	"The activities associated with printing publications and other information for sale of distribution.  Includes distribution lists for printed publications"	""	""	"INFORMATION MANAGEMENT"	"Distribution Lists"	"PUBLICATIONS"	""	""	""
"PRIVACY"	"The activities associated with applying the principles of privacy.  Includes data protection in relation to privacy.  Also includes the process of collection, handling, use and disclosure of records of aprivate, personal or confidential nature to maintain that the rights of a living person (or immediate family) are secure from unauthorised disclosure or access to such information.  Also includes privacy management plans."	""	""	"INFORMATION MANAGEMENT"	"Privacy Management Plans"	""	""	""	""
"Privacy Management Plans"	"Plans that identify information held by Council about individuals and the measures taken to protect that information from unauthorised disclosure."	""	""	"PRIVACY"	""	""	""	""	""
"Private Certifications"	"Summary records of inspections conducted by private certifiers."	""	""	"REGISTRATION"	""	""	""	""	""
"Private Roads"	"Privately owned roads."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Private Streets"	"Records relating to private street construction and maintenance where the street is contracted wholly or partly at the cost of the owners or occupiers.^p^pIncludes apportionment (process of allocating costs of streets between owner and Council), certification, construction, contributions and project records, maps, plans and information kits."	""	""	"DESIGN AND CONSTRUCTION|NOTIFICATIONS|REGISTRATION"	""	""	""	""	""
"Private Usage"	"Employees' use of Council vehicles for private purposes."	""	""	"FLEET MANAGEMENT"	""	""	""	""	""
"Prizes"	""	""	"AWARDS (Prizes)"	""	""	""	""	""	""
"PROCEDURES"	"The process of applying standard methods of operation to activities undertaken by Council according to formulated policy.  Includes firefighting procedures, the management of complaints received by council, and instructions for waste crews."	"Instructions"	""	"COMMUNITY RELATIONS|COMMUNITY SERVICES|CORPORATE MANAGEMENT|COUNCIL PROPERTIES|CUSTOMER SERVICE|DEVELOPMENT AND BUILDING CONTROLS|ECONOMIC DEVELOPMENT|EMERGENCY SERVICES|ENERGY SUPPLY AND TELECOMMUNICATIONS|ENVIRONMENTAL MANAGEMENT|FINANCIAL MANAGEMENT|GOVERNANCE|GOVERNMENT RELATIONS|GRANTS AND SUBSIDIES|INFORMATION MANAGEMENT|INFORMATION TECHNOLOGY|LAND USE AND PLANNING|LAWS AND ENFORCEMENT|LEGAL SERVICES|PARKS AND RESERVES|PERSONNEL|PLANT, EQUIPMENT AND STORES|PUBLIC HEALTH |RECREATION AND CULTURAL SERVICES|RISK MANAGEMENT|ROADS|SEWERAGE AND DRAINAGE|TRAFFIC AND TRANSPORT|WASTE MANAGEMENT|WATER SUPPLY"	"Acknowledgements|Complaints Handling|Fire Control|Fire Safety|Procedures Manual|Stocktakes|Waste Crew Instructions"	""	""	""	""
"Procedures Manual"	""	""	""	"PROCEDURES"	""	""	""	""	""
"Proceedings"	""	"Council Proceedings"	""	"COUNCIL MEETINGS|MEETINGS"	""	""	""	""	""
"Production"	"The preparation, printing or construction of items such as signs, logos, banners, chains of office etc."	""	""	"CORPORATE IMAGE"	""	""	""	""	""
"Professional Associations"	""	""	""	"LIAISON"	""	""	""	""	""
"Professional Awards"	"Recognition of Council employees by professional bodies for outstanding services."	""	""	"AWARDS (Prizes)"	""	""	""	""	""
"Professional Development"	"Courses and training provided to councillors."	""	""	"COUNCILLORS"	""	""	""	""	""
"Professional Indemnity"	"Claims made against the Council's professional negligence insurance policy."	""	""	"CLAIMS MANAGEMENT"	""	""	""	""	""
"Program Statements"	""	""	""	"BUDGETING"	""	""	""	""	""
"PROGRAMS"	"Activities relating to a grouping of related projects managed under a common business strategy to achieve a desired outcome.^p^pTip: Add subject of program or name of program as free text if appropriate."	""	""	"COUNCIL PROPERTIES|ECONOMIC DEVELOPMENT|EMERGENCY SERVICES|ENVIRONMENTAL MANAGEMENT|GRANTS AND SUBSIDIES|LAND USE AND PLANNING|PUBLIC HEALTH |RECREATION AND CULTURAL SERVICES|ROADS|TRAFFIC AND TRANSPORT"	"Abandonment Grants|Aboriginal Community|Arboviral Control|Assistance to Charities|Black Spot|Bush Regeneration|Bushfire Fund|Capital Assistance|Catchment Management|Coastal and Marine Management|Community Funding|Community Safety|Conservation|Drug and Alcohol|Energy Efficiency Management|Environment|Flood Mitigation|Foreshores Management|General Purpose|Hazard Reduction|Heritage|Heritage Listings|Heritage Protection|Heritage Protection Submissions|Housing|Infection Prevention|Injury Prevention|Land Rehabilitation|Landcare|Learn to Swim|Library Services|Local History|Local Roads|Main Street|Mens Health|Mental Health|Metropolitan Urban Development Program|Multicultural|Native Vegetation|Nuclear Free Zones|Parking Schemes|Pension|Pest Control|Public Art Initiatives|Public Health Service|Remediation of Contaminated Land|Resident Parking|Rivers|Road Traffic and Safety|Roads and Ancillary|Salinity Controls|Section 356 General|Small Towns|Soil Conservation|Special Purpose|Sport|Sports and Recreation|Stormwater|Sun/Ultra Violet Protection|Threatened Species|Tourism|Traffic Route Lighting Subsidy|Tree Preservation|Waste Management Programs|Water Conservation|Waterways Protection|Wetlands Conservation|Women's Health"	""	""	""	""
"Progress Associations"	""	""	"Associations"	""	""	""	""	""	""
"PROJECTS"	"A unique set of activities designed to achieve a set of objectives.  Add name of project as free text."	""	""	"COMMERCIAL ACTIVITIES|ECONOMIC DEVELOPMENT"	""	""	""	""	""
"Promenades"	"Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"PROMOTION"	"Activities undertaken to promote the local area and Council, particularly to attract new business and economic activities."	""	""	"ECONOMIC DEVELOPMENT"	""	""	""	""	""
"Promotions"	"The display of objects, photographs and graphics to highlight Council's activities and events.^p^pSee PROMOTION for the activities undertaken to promote the local area to business."	""	""	"EDUCATION|ELECTIONS|LIBRARY AND PUBLIC INFORMATION ACCESS|MARKETING"	""	""	""	""	""
"Properties"	"Properties owned by Council."	""	""	"REGISTRATION"	""	""	""	""	""
"Property Claims"	"Claims for reimbursement for loss of property, damages, etc. during emergencies, such as flood and fire."	""	""	"CLAIMS MANAGEMENT"	""	""	""	""	""
"PROPERTY HISTORY"	"The activity of managing the history of a property.  Also includes the amendment of street numbers to properties.  Identify the name and location of the property as free text."	""	""	"RATES AND VALUATIONS"	""	""	""	""	""
"Property Management"	""	""	"COUNCIL PROPERTIES"	""	""	""	""	""	""
"Property Registers"	""	""	""	"REGISTRATION"	""	""	""	""	""
"Property Status"	""	""	"RATE CLASSIFICATIONS"	""	""	""	""	""	""
"PROPOSALS"	"The activities relating to the development of quotes for proposed work to be undertaken on a commercial basis.  ^p^pSee COMMERCIAL ACTIVITIES - PROJECTS for successful proposal that have become projects undertaken by Council."	""	""	"COMMERCIAL ACTIVITIES"	""	""	""	""	""
"PROSECUTIONS"	"The activities involved in managing lawsuits or legal proceedings between Council and other parties, where there is a dispute over notices, infringements etc.  Specify by subject of prosecution, then by name of other party."	""	""	"LAWS AND ENFORCEMENT"	"Abandoned Vehicles|Companion Animals|Crimes|Crown Lands|Dogs/Cats|Littering|Off-Road Vehicles|Parking|Rates|Register|Trail Bikes|Truck Weight Limits"	""	""	""	""
"Protected Disclosures"	""	""	"Independent Commission Against Corruption (ICAC)|Internal Reporting"	""	""	""	""	""	""
"Protection of the Environment Policies (PEP)"	"Protection of the Environment Policies should be considered when councils prepare local environment plans or development control plans, or when considering development consents, or issuing environment protection notices."	"PEP"	""	"POLICY"	""	"Local Environment Plans (LEP)"	""	""	""
"Protocol"	"The customs and regulations dealing with the ceremonies and etiquette of public meetings, celebrations and ceremonies."	""	""	"CEREMONIES|COUNCIL MEETINGS"	""	""	""	""	""
"Pub Entertainment"	""	""	""	"LICENSING"	""	""	""	""	""
"Public"	""	""	""	"CONTACTS"	""	""	""	""	""
"Public Art Initiatives"	"The development and promotion of public art and the use of art in public spaces such as parks and commercial precincts."	""	""	"PROGRAMS|URBAN DESIGN"	""	""	""	""	""
"Public Gates"	""	""	""	"DESIGN AND CONSTRUCTION"	""	""	""	""	""
"PUBLIC HEALTH "	"The function of managing, monitoring and regulating activities to protect and improve public health under the terms of the Public Health Act, health codes, standards and regulations.  Includes the monitoring of food, animals, infectious diseases and safety provisions in public buildings.^p^pSee LAWS AND ENFORCEMENT for prosecutions."	""	""	""	"AGREEMENTS|APPOINTMENTS|APPROVALS|AUDIT|CAMPAIGNS|CEMETERIES|CONTRACTING|INSPECTIONS|LEGISLATION|MEETINGS|MONITORING|NOTIFICATIONS|PERMITS|PLANNING|POLICY|PROCEDURES|PROGRAMS|REGISTRATION|REPORTING|SERVICE PROVISION|STANDARDS"	"COMMUNITY SERVICES"	""	""	""
"Public Health Plan"	"A management plan for improving public health in the local area."	""	""	"PLANNING"	""	""	""	""	""
"Public Health Service"	"Subsidies, grants and monies to promote and conduct public health programs."	""	""	"PROGRAMS"	""	""	""	""	""
"Public Holidays"	""	""	""	"LEAVE"	""	""	""	""	""
"Public Land"	""	""	""	"LEASING-OUT"	""	""	""	""	""
"Public Liability"	"Claims arising from death or injuries to the public."	""	""	"CLAIMS MANAGEMENT|RISK ASSESSMENT"	""	""	""	""	""
"Public Lighting"	""	""	"Streetlighting"	""	""	""	""	""	""
"Public Meetings"	""	""	""	"COMMUNITY CONSULTATION"	""	""	""	""	""
"Public Programs"	"The development of programs targeting certain groups, such as schools, friends of the gallery, etc."	""	""	"MUSEUM AND GALLERIES MANAGEMENT"	""	""	""	""	""
"PUBLIC REACTION"	"The process of handling public reaction and complaints about Council's policies or services.  Includes anonymous letters, letters of complaint and letters of congratulations or appreciation received from the public."	""	""	"CUSTOMER SERVICE"	"Appreciation Letters|Complaints|Complaints Redirected|Requests|Suggestions"	""	""	""	""
"Public Relations"	""	""	"COMMUNITY RELATIONS"	""	""	""	""	""	""
"Public Roads"	""	""	"ROADS"	""	""	""	""	""	""
"Public Spaces"	""	""	""	"URBAN DESIGN"	""	""	""	""	""
"Public Stands"	""	""	""	"PERMITS"	""	""	""	""	""
"Public Telephone Booths"	""	"Telephone Booths"	""	"STREET MANAGEMENT"	""	""	""	""	""
"Public Toilets"	"Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Public Transport Corridors"	"Transport services in concentrated corridors.^p^pSee PLANNING for future services for public transport."	""	""	"DESIGN AND CONSTRUCTION"	""	""	""	""	""
"PUBLICATIONS"	"The activities associated with having works, irrespective of format, issued for sale or general distribution, internally or to the public.  Includes drafting, manual or electronic production (design, layout, typesetting, printing etc.), marketing and supply of publications by Council.^p^pSee PRINTING for the distribution of publications."	""	""	"INFORMATION MANAGEMENT"	"Annual Report|Books|Brochures|Community and Social Plan|Community Calendar|Community Newsletter|Community Reports|Directories|History|Information Kits|Internet/Intranet|Language Adaptations|Maps and Plans|Newsletter|Subscriptions|Web Site"	"PRINTING"	""	""	""
"Publicity"	"The advertising and distribution of promotional material."	""	""	"MARKETING"	""	""	""	""	""
"Pump Outs"	""	""	""	"MAINTENANCE"	""	""	""	""	""
"Pumping Boosters"	""	""	""	"REGISTRATION"	""	""	""	""	""
"Pumping Stations"	""	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Purchasing"	""	""	""	"ACQUISITION|ACQUISITION AND DISPOSAL"	""	""	""	""	""
"Quarantine"	"Strict isolation to ensure the prevention of the spread of disease."	""	""	"MONITORING"	""	""	""	""	""
"Quarries"	"An excavation or pit, usually open to the air, from which building stone, slate, or the like is obtained by cutting, blasting etc.  Normally operated by Council to supply road building and repair services."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Quay"	""	""	"Wharves, Jetties and Fishing Decks"	""	""	""	""	""	""
"Questionnaires"	"A list of questions to obtain opinions or assess the future needs of local communities for facilities, services and infrastructure."	""	""	"PLANNING|REPORTING"	""	""	""	""	""
"Questions on/without Notice"	"Questions asked of a Mayor or chairperson of a committee on the floor of the Council Meeting."	""	""	"COUNCIL MEETINGS"	""	""	""	""	""
"Quotations"	"The statement of current or market prices of a commodity or security."	""	""	"TENDERING"	""	""	""	""	""
"Radio and Communication Towers"	"See AGREEMENTS for agreements to erect telecommunication towers, particularly with private owners or land holders."	""	""	"AGREEMENTS|DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Radio Logs"	"Recorded radio transmissions made during emergencies."	""	""	"COMMUNICATIONS"	""	""	""	""	""
"Rail"	""	""	""	"SERVICE PROVIDERS"	""	""	""	""	""
"Rail Crossings"	"A place at which the railway crosses the road."	""	""	"DESIGN AND CONSTRUCTION"	""	""	""	""	""
"Rainfall"	""	""	""	"MONITORING"	""	""	""	""	""
"Ranger's Diaries"	""	""	"INFRINGEMENTS"	""	""	""	""	""	""
"Ranger's Reports"	""	""	"INFRINGEMENTS"	""	""	""	""	""	""
"Rate Assessment"	""	""	""	"FEES AND CHARGES"	""	""	""	""	""
"RATE CLASSIFICATIONS"	"The activity of managing the classification schemes for determining rates payable and valuations.  Rates payable are dependent on type of land use."	"Property Status|Rateable Properties"	""	"RATES AND VALUATIONS"	"Business|Commercial|Farmlands|Industrial|Mining|Non-rateable|Residential"	""	""	""	""
"Rate Notices"	""	""	""	"NOTIFICATIONS"	""	""	""	""	""
"RATE PAYMENTS"	"The activity of managing the payment of rates."	""	""	"RATES AND VALUATIONS"	"Debt Recovery|Exemptions|Extra Rates|Incentives|Instalments|Overdue Rates|Rebates|Reduction|Transfers"	""	""	""	""
"Rateable Properties"	""	""	"RATE CLASSIFICATIONS"	""	""	""	""	""	""
"Rates"	"Recovering debt through prosecutions."	""	""	"PROSECUTIONS"	""	""	""	""	""
"Rates and Charges Waiver"	""	""	""	"AMALGAMATIONS"	""	""	""	""	""
"RATES AND VALUATIONS"	"The function of managing, regulating, setting and collecting Council income through the valuation of rateable land and other charges.  Under the Local Government Act, 1993, a report on rates is prepared and the Council sets the rates and charges."	""	""	""	"ABANDONMENTS|CERTIFICATION|FEES AND CHARGES|NOTIFICATIONS|POLICY|PROPERTY HISTORY|RATE CLASSIFICATIONS|RATE PAYMENTS|REGISTRATION|REPORTING|VALUATIONS"	""	""	""	""
"Rating Recovery"	"The collection of rates owed."	""	""	"DEBTORS"	""	""	""	""	""
"Rats"	""	""	"Rodent Control"	""	""	""	""	""	""
"Rebates"	"A return of part of an original amount paid for a service or merchandise, includes subsidies for persons receiving pensions."	""	""	"RATE PAYMENTS"	""	""	""	""	""
"Receipts"	""	""	"CREDITORS"	""	""	""	""	""	""
"Receptions"	"Receptions and social functions relating to Council activities, particularly for public and promotional purposes.^p^pSee RECREATION AND CULTURAL SERVICES for receptions relating to cultural events and celebrations."	""	""	"CELEBRATIONS|CEREMONIES|EVENT MANAGEMENT"	""	""	""	""	""
"Recognition of Prior Services"	"Formal recognition and credit for employment at another council for the purpose of transferring employee entitlements."	""	""	"RECRUITMENT"	""	""	""	""	""
"Reconciliations"	"Check and settle accounts."	""	""	"ACCOUNTING|BANKING"	""	""	""	""	""
"Reconstruction of Parks and Reserves"	""	""	"HORTICULTURAL SERVICES"	""	""	""	""	""	""
"RECORDS MANAGEMENT"	"The activities associated with creating, capturing, registering, classifying, indexing, storing, retrieving and disposing of records, and developing strategies to manage records.  Includes archiving of records with the State Records Authority of NSW."	""	""	"INFORMATION MANAGEMENT"	"Archives|Control of Records|Disposal of Records|Distribution|Records Management Projects|User Groups"	""	""	""	""
"Records Management Projects"	"Records management projects designed to achieve benefits, deliver new applications and services using information technology."	""	""	"RECORDS MANAGEMENT"	""	""	""	""	""
"Recount"	"To count again the number of votes received in an election, usually when the winning margin is narrow or there is reason to question the results."	""	""	"ELECTIONS"	""	""	""	""	""
"Recovery"	"The recovery of debts."	""	""	"DEBTORS"	""	""	""	""	""
"RECREATION AND CULTURAL SERVICES"	"The function of the Council arranging, promoting or encouraging programs and events in visual arts, craft, music, performing arts, sports and recreation, cultural activities and services.  ^p^pSee COUNCIL PROPERTIES - USAGE for booking and use of council properties for recreational and cultural events. ^p"	""	""	""	"ARRANGEMENTS|CONTRACTING|EVENT MANAGEMENT|LIAISON|MEETINGS|MUSEUM AND GALLERIES MANAGEMENT|PERMITS|PROCEDURES|PROGRAMS|REPORTING|SERVICE PROVISION|TENDERING"	"COMMUNITY RELATIONS|COMMUNITY SERVICES|COUNCIL PROPERTIES|PARKS AND RESERVES"	""	""	""
"Recreational Equipment"	""	""	"Play Equipment"	""	""	""	""	""	""
"Recreational Uses"	"The use of water collection areas, such as dams, rivers and reservoirs for recreational purposes, for example parks, boating, swimming, fishing, etc."	""	""	"POLICY"	""	""	""	""	""
"RECRUITMENT"	"The process of recruiting which includes applying for approval to fill existing vacancies, the advertising of vacant positions, and the handling of applications, interviews, selection, culling and appointment.  Identify the position being recruited as free text."	""	""	"PERSONNEL"	"Advertising|Agencies|Job Applications|Recognition of Prior Services|Selection|Unsolicited Applications"	""	""	""	""
"Recycling"	"Recycling of waste products including aluminium cans, batteries collection, composting, computers, food wastes, glass/PET, metal, waste paper and cardboard, plastic, and worm bins."	"Aluminium Cans|Composting|Glass Recycling|Paper and Cardboard|Plastic|Waste Papers and Newspapers|Worm Bins"	""	"MONITORING|SERVICE PROVISION"	""	""	""	""	""
"Recycling Bins"	""	"Otto Bins"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Recycling Returns"	"Information relating to the quantity of waste materials recycled.^p"	""	""	"REPORTING"	""	""	""	""	""
"Red Cross"	""	""	"Welfare Agencies"	""	""	""	""	""	""
"Redeployment"	"The allocation of new duties to employees."	""	""	"SEPARATIONS"	""	""	""	""	""
"Reduction"	"To reduce or lessen the amount of monies required for rateable land."	""	""	"RATE PAYMENTS"	""	""	""	""	""
"Redundancy"	"Compensation offered to employees in lieu of their permanent appointment."	""	""	"SEPARATIONS"	""	""	""	""	""
"Reference Services"	"The provision of reference and assistance services within libraries."	""	""	"LIBRARY AND PUBLIC INFORMATION ACCESS"	""	""	""	""	""
"Referendum"	"Procedure of referring or submitting measures proposed or passed by a legislative body to the vote of the electorate for approval or rejection."	""	""	"FEDERAL LIAISON"	""	""	""	""	""
"REFERRALS"	"The activity of managing Development Applications lodged with the Department of Urban Affairs and Planning or other authorities and referred to council for comment.  Add the name or location of development application as free text.^p^pTip: Use also for matters raised by the public that are referred to other agencies because they are not under council control."	""	""	"DEVELOPMENT AND BUILDING CONTROLS"	""	""	""	""	""
"Refunds"	""	""	""	"REVENUE"	""	""	""	""	""
"Refuse Disposal"	""	""	""	"REPORTING"	""	""	""	""	""
"Regional Committees"	""	""	""	"MEETINGS"	""	""	""	""	""
"Regional Environment Plans (REP)"	"Environmental statement and plan covering a regional area, that might be outside Council's jurisdiction."	""	""	"PLANNING"	""	""	""	""	""
"Regional Organisation of Councils"	""	""	"ROC"	""	""	""	""	""	""
"Register"	"A summary or list .  Add as a descriptor under the relevant keyword.  ^p^pTip: The Freedom of Information Register includes a summary of council policies and authorisation of policies."	""	""	"FREEDOM OF INFORMATION|INVESTMENTS|LANDS|LEAVE|LOANS|ORDERS|PROSECUTIONS|REGISTRATION|TENDERING|VISITS"	""	""	""	""	""
"Registered Premises"	"Prescribed premises include amusement devices, boarding houses, brothels, caravan parks, food premises, food vehicles, nursing homes, hostels, public houses, public halls and shops."	""	""	"INFRINGEMENTS"	""	""	""	""	""
"REGISTRATION"	"Activities to record, catalogue, inventory or list.  Also includes managing registers.  Includes the identification and registration of animals."	"License Books"	""	"COMMUNITY SERVICES|COUNCIL PROPERTIES|CUSTOMER SERVICE|DEVELOPMENT AND BUILDING CONTROLS|EMERGENCY SERVICES|ENVIRONMENTAL MANAGEMENT|FINANCIAL MANAGEMENT|GRANTS AND SUBSIDIES|LAND USE AND PLANNING|LAWS AND ENFORCEMENT|PLANT, EQUIPMENT AND STORES|PUBLIC HEALTH |RATES AND VALUATIONS|RISK MANAGEMENT|ROADS|SEWERAGE AND DRAINAGE|WASTE MANAGEMENT|WATER SUPPLY"	"Aboriginal Sites|Accidents/Injuries|Animals|Boarding Houses/Hostels|Building Certificates/Permits|Buildings|Burial Register|Burials (Private Lands)|Car Parking Stations|Caravan and Camping Parks|Cemeteries/Crematoriums|Claims|Clients|Companion Animals|Complaints Register|Contaminated Sites|Cremations Register|Development and Building Regulation Register|Dogs/Cats|Drainage Inspections|Fire Zones|Health Notices Register|Heritage Listings|Holdings|Immunisation|Infectious Diseases|In-patient Records|Insurance Policies|Land|Leases (Reserves) Register|Meter Reading|Mortuaries|Notifiable Diseases|Noxious Trades|Premises|Private Certifications|Private Streets|Properties|Property Registers|Pumping Boosters|Register|Resumptions|Sale of Land for Overdue Rates|Septic Tanks|Sewered Premises|Significant Trees|Skin Penetration|Subdivisions|Vaccine Authority Register|Vaccines Issued Register|Zones"	""	""	""	""
"Regulations"	"A rule or order, a governing direction, or law."	""	""	"LEGISLATION|LOCAL LAWS"	""	""	""	""	""
"Rehabilitation"	"Programs designed to restore injured workers to the fullest physical, psychological, social, vocational and economic usefulness of which they are capable - consistent with pre-injury status."	""	""	"OCCUPATIONAL HEALTH & SAFETY"	""	""	""	""	""
"Reimbursement"	"Payments made for expenses incurred by Council employees while undertaking official duties.^p^pSee GOVERNANCE - COUNCILLORS - Benefits for payments made for expenses incurred by councillors while undertaking official duties.^p^p"	""	""	"PAYROLL"	""	""	""	""	""
"Religious Organisations"	"Organisations which provide support services, including religious services, in the local area.  Add the name of the organisation as free text.^p"	""	""	"SERVICE PROVIDERS|SERVICE PROVISION"	""	""	""	""	""
"Relocation"	"A notice that energy and telecommunication supplies are to be moved."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Remediation of Contaminated Land"	"The remedying by removal, or containment, of pollutants."	""	""	"PROGRAMS"	""	""	""	""	""
"Remembrance Day"	"The 11th day of November."	""	""	"EVENT MANAGEMENT"	""	""	""	""	""
"Removal of Walls"	"The removal or process of making walls safe, particularly retaining walls."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Removals"	"The removal of unauthorised roads."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Rent Receipts"	""	""	"REVENUE"	""	""	""	""	""	""
"Repairs"	""	""	"MAINTENANCE"	""	""	""	""	""	""
"Reportable Payments"	"Payments to and from Council which must be reported, usually to a regulatory authority."	""	""	"TAX"	""	""	""	""	""
"REPORTING"	"The processes associated with initiating or providing a formal response to a situation or request (either internal, external or as a requirement of corporate policies), and to provide formal statements or findings of the results of the examination or investigation.  Includes discussion papers, proposals, reports, questionnaires, reviews and returns.  Also includes providing formal statements or findings on issues relating to floods, sewerage and drainage.^p^pTip: This activity descriptor should only be used for formal reporting against business plans etc. not the day-to-day reporting of business activities.  For example, reporting on an inspection of a building should be classified under INSPECTIONS not REPORTING.^p"	""	""	"COMMERCIAL ACTIVITIES|COMMUNITY RELATIONS|COMMUNITY SERVICES|CORPORATE MANAGEMENT|COUNCIL PROPERTIES|CUSTOMER SERVICE|ECONOMIC DEVELOPMENT|EMERGENCY SERVICES|ENERGY SUPPLY AND TELECOMMUNICATIONS|ENVIRONMENTAL MANAGEMENT|FINANCIAL MANAGEMENT|GOVERNANCE|GOVERNMENT RELATIONS|GRANTS AND SUBSIDIES|INFORMATION MANAGEMENT|INFORMATION TECHNOLOGY|LAND USE AND PLANNING|LAWS AND ENFORCEMENT|LEGAL SERVICES|PARKS AND RESERVES|PERSONNEL|PLANT, EQUIPMENT AND STORES|PUBLIC HEALTH |RATES AND VALUATIONS|RECREATION AND CULTURAL SERVICES|RISK MANAGEMENT|ROADS|SEWERAGE AND DRAINAGE|TRAFFIC AND TRANSPORT|WASTE MANAGEMENT|WATER SUPPLY"	"Annual Report|Bushfire Incident Reports|Bushfire Statistics/Reporting|Business Units|Departmental|Epidemics|Fire Damage|Flood Damage|Floods|Immunisation|Incidents|Infectious Diseases|Listings|Major Incidents|Medical Officers|Questionnaires|Recycling Returns|Refuse Disposal|Returns|Reviews|State of the Environment Reports|Statistics|Statutory Returns|Street Cleaning Water|Trade Waste Receipts|Weather Reports"	""	""	""	""
"Reports"	""	""	""	"ACQUISITION AND DISPOSAL|AUDIT|CUSTOMER PROFILES|DEBTORS|FREEDOM OF INFORMATION|INDUSTRIAL RELATIONS|INSPECTIONS|INVESTIGATIONS|LOCAL LAWS|SERVICE DELIVERY MODES|VALUATIONS"	""	""	""	""	""
"Representation"	"Preparation of responses to questions raised in Council meetings by Councillors on behalf of residents and ratepayers."	""	""	"COUNCIL MEETINGS"	""	""	""	""	""
"Representatives"	"Representation to outside committees or other councils, usually by councillors or Council employees.  Includes appointments, attendance records, and records/information collected by the Council representative."	""	""	"MEETINGS"	""	""	""	""	""
"Reprimands"	""	""	"DISCIPLINE"	""	""	""	""	""	""
"Requests"	"Requests made to Council for plaques or war memorials, or for Council to maintain Council property such as mowing or signage."	""	""	"FREEDOM OF INFORMATION|GEOGRAPHICAL/LAND INFORMATION SYSTEMS (GIS/LIS)|MEMORIALS|PUBLIC REACTION|VALUATIONS"	""	""	""	""	""
"Requisitions"	"Requisitions for plant, stores and equipment."	""	""	"ACQUISITION"	""	""	""	""	""
"REROC"	"An acronym for Riverina East Regional Organisation of Councils.  Permitted acronym."	"Riverina East Regional Organisations of Councils"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"Rescue and Emergency Services"	""	""	""	"MEETINGS"	""	""	""	""	""
"Rescues"	"The process for the involvement of the Council in rescues in emergency situations."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"RESEARCH"	"The activities involved in investigating or enquiring into a subject or area of interest in order to discover facts, principles etc.  Used to support the development of projects, standards, guidelines etc. and the business activities of Council.  Includes following up enquiries relating to organisational programs, projects, working papers, literature searches etc.  Add the name of the research topic as free text.^p^pSee POLICY for the process of moving research into the formulation of policy."	""	""	"LAND USE AND PLANNING"	"Demographics"	""	""	""	""
"Reserves"	"An open spaces managed and operated by Council, but may be owned by other agencies."	""	""	"AGREEMENTS"	""	""	""	""	""
"Reservoirs"	""	""	"Dams/Reservoirs"	""	""	""	""	""	""
"Resident Action Groups"	""	""	""	"CONTACTS"	""	""	""	""	""
"Resident Parking"	""	""	""	"PROGRAMS"	""	""	""	""	""
"Residential"	"Includes strata properties."	"Residential Rating"	""	"RATE CLASSIFICATIONS"	""	""	""	""	""
"Residential Leases"	"Leases of Council properties to residents."	""	""	"USAGE"	""	""	""	""	""
"Residential Parts of Schools"	""	"Boarding Schools"	""	"LICENSING"	""	""	""	""	""
"Residential Rating"	""	""	"Residential"	""	""	""	""	""	""
"Residential Zoning"	"Classification of lands according to approved uses within zones."	""	""	"ZONING"	""	""	""	""	""
"Residents Enquiries"	""	""	"ENQUIRIES"	""	""	""	""	""	""
"Residents Surveys"	""	""	""	"PLANNING"	""	""	""	""	""
"Resignation"	"Separation of employees from Council."	""	""	"COUNCILLORS|SEPARATIONS"	""	""	""	""	""
"Resolutions"	"A formal determination or expression of opinion made at meetings, including Council Meetings."	""	""	"COUNCIL MEETINGS|MEETINGS"	""	""	""	""	""
"Respite Care"	"Care for individuals when regular carers are away or need to be relieved temporarily.	^p^p	^p^p"	""	""	"SERVICE PROVISION"	""	"Community Nursing|Home Care"	""	""	""
"Rest Areas"	"Areas set aside along roads to provide drivers with a place to rest. Add the location of the rest area as free text."	"Stop, Revive, Survive Locations"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Rest Centres"	"Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Restructuring"	"The processes involved in the assessment of the activities, goals and structure of Council.  Includes the reallocation of duties and responsibilities."	""	""	"ESTABLISHMENT"	""	""	""	""	""
"Resumptions"	"Registers or lists of properties that have been taken back by Council in order to construct new roads."	""	""	"ACQUISITION|REGISTRATION"	""	""	""	""	""
"Retirement"	"Separation of employees from Council when they reach retirement age."	""	""	"SEPARATIONS"	""	""	""	""	""
"Returning Officers"	""	""	"Electoral Officers"	""	""	""	""	""	""
"Returns"	"Returns include Acquisition Schedules, Consolidated Asset Reports, Summary Asset Reports, or a report of rates set and received.^pSpecify type of return as free text."	""	""	"REPORTING"	""	""	""	""	""
"Revaluations"	"The process of providing new valuations of land for rating purposes."	""	""	"VALUATIONS"	""	""	""	""	""
"REVENUE"	"The activity of managing income received from the sale of goods, charging for services, or levying taxes and charges."	"Rent Receipts"	""	"FINANCIAL MANAGEMENT"	"Fines|Forward Estimates|Mail Accounts|Refunds|Royalties"	""	""	""	""
"REVIEWING"	"The activities involved in re-evaluating or re-examining products, processes, procedures, standards and systems.  Includes recommendations and advice resulting from these activities."	""	""	"CORPORATE MANAGEMENT|LEGAL SERVICES"	"Business Process|Organisational Reviews"	""	""	""	""
"Reviews"	"Periodic reports on types of accounts, for example, stores, plants, creditors, debtors, general ledger, payroll, receipts, and trial balances."	""	""	"BUDGETING|CREDITORS|CUSTOMER PROFILES|DEBTORS|FINANCIAL REPORTING|REPORTING|STANDARDS"	""	""	""	""	""
"Rezoning Applications"	"Applications for the reclassification and changing of zones to allow for different land uses."	""	""	"ZONING"	""	""	""	""	""
"Right of Ways"	"An area of land over which pedestrians or vehicles may traverse, reserved legally, as a right-of-way."	""	""	"STREET MANAGEMENT"	""	""	""	""	""
"RISK ASSESSMENT"	"The activity of managing the analysis of potential risks, the rate of severity of risks, potential impact and also measures to prevent impacts."	""	""	"RISK MANAGEMENT"	"Construction Risks|Corruption Prevention|Fraud Control|Industrial Special Risk|Liability Assessment|Public Liability"	""	""	""	""
"RISK MANAGEMENT"	"The function of managing and reducing the risk of loss of Council properties and equipment and risks to personnel.  Also includes managing the risk to members of the general public, Councillors, Community Committees and liability to the public.^p^pSee PERSONNEL - OCCUPATIONAL HEALTH & SAFETY for matters pertaining to personnel safety and workers compensation claims."	""	""	""	"CLAIMS MANAGEMENT|PLANNING|POLICY|PROCEDURES|REGISTRATION|REPORTING|RISK ASSESSMENT|STANDARDS|TENDERING"	"FINANCIAL MANAGEMENT|PERSONNEL"	""	""	""
"Riverina East Regional Organisations of Councils"	""	""	"REROC"	""	""	""	""	""	""
"Riverina Regional Organisation of Councils"	""	""	"RIVROC"	""	""	""	""	""	""
"Rivers"	"Use this term for the management of creeks, estuaries and rivers."	"Creeks|Estuaries"	""	"PROGRAMS"	""	""	""	""	""
"RIVROC"	"An acronym for Riverina Regional Organisation of Councils.  Permitted acronym."	"Riverina Regional Organisation of Councils"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"Road Classification"	""	""	""	"APPLICATIONS"	""	""	""	""	""
"Road Classification Certificates"	""	""	""	"CERTIFICATION"	""	""	""	""	""
"ROAD CLOSURES"	"The activity of managing the closure of roads. Identify the road to be closed as free text.^p"	""	""	"ROADS"	"Partial|Permanent|Temporary"	""	""	""	""
"ROAD HIERARCHY"	"The activity of managing the relationship between Council and road funding and construction agencies for the classification of roads into State, local, arterial, etc.  Roads are grouped according to their use, traffic flow, links and thus the allocation of responsibility for maintenance."	""	""	"ROADS"	""	""	""	""	""
"Road Leases"	""	""	""	"ACQUISITION"	""	""	""	""	""
"Road Levels"	""	""	"Roads and Intersections"	""	""	""	""	""	""
"Road Marking"	""	""	"Line Marking"	""	""	""	""	""	""
"ROAD OPENINGS"	"The activity of managing road openings.  Identify the road to be opened as free text."	"Street Openings"	""	"ROADS"	""	""	""	""	""
"Road Sealing"	""	""	"Roads and Intersections"	""	""	""	""	""	""
"Road Signs"	""	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Road Surface Repairs"	"Repairs and maintenance to the road surface."	""	""	"MAINTENANCE"	""	""	""	""	""
"Road Traffic and Safety"	"Road and traffic safety includes the improvement of the safety of articulated vehicles, load limits, pedestrians, street safety, speed limits, and reducing vehicle accidents.  Also includes surveys.^p^pSee TRAFFIC AND TRANSPORT - PLANNING - Traffic for planning truck routes and road limits. ^p^pSee TRAFFIC AND TRANSPORT - MONITORING - Traffic Studies for reviews of road limits and vehicle usage of roads."	"Traffic Safety"	""	"MONITORING|PROGRAMS"	""	""	""	""	""
"Road Widening"	"The widening of roads to comply with Australian Standards for road widths."	""	""	"DESIGN AND CONSTRUCTION"	""	""	""	""	""
"ROADS"	"The provision of road construction and maintenance of rural roads and associated street services to property owners within the Council area.  Includes the design, construction and maintenance of local roads and associated infrastructure, such as kerbing, guttering and footpaths under Council jurisdiction.  Also includes the acquisition and installation of street furniture, decorations, signs and traffic lights.^p^pUse TRAFFIC AND TRANSPORT for management of traffic and transport infrastructure and liaison with the State and Federal Governments over transport planning."	"Public Roads|Streets"	""	""	"ACQUISITION|AGREEMENTS|APPLICATIONS|AUDIT|CERTIFICATION|CONTRACTING|DESIGN AND CONSTRUCTION|LIAISON|MAINTENANCE|MEETINGS|MONITORING|NAMING|NOTIFICATIONS|PERMITS|PLANNING|POLICY|PROCEDURES|PROGRAMS|REGISTRATION|REPORTING|ROAD CLOSURES|ROAD HIERARCHY|ROAD OPENINGS|SERVICE PROVISION|STANDARDS|STREET MANAGEMENT|TENDERING"	"COUNCIL PROPERTIES|LAND USE AND PLANNING"	""	""	""
"Roads and Ancillary"	"Grant funding provided to Council for specific road construction and repair, including the  rectification of black spots."	"RTA - 3x3 Program|RTA - Regional Roads Block Grant|RTA - Repair Program|RTA - Traffic Facilities"	""	"PROGRAMS"	""	""	""	""	""
"Roads and Intersections"	"Includes roads and road interfaces, hoardings, median strips, road levels, and the sealing of roads."	"Road Levels|Road Sealing"	""	"DESIGN AND CONSTRUCTION|NOTIFICATIONS"	""	""	""	""	""
"Roads and Lanes"	""	""	""	"NAMING"	""	""	""	""	""
"Roads and Transport"	"Planning for how land will be used for roads, in particular new roads."	""	""	"GEOGRAPHICAL/LAND INFORMATION SYSTEMS (GIS/LIS)"	""	""	""	""	""
"Roadside Dining"	"Use of public footpaths for open air dining."	""	""	"STREET MANAGEMENT"	""	""	""	""	""
"Roadside Pest Control"	""	""	"Pest Control"	""	""	""	""	""	""
"Roadside Stalls"	""	"Street Markets|Street Stalls"	""	"LICENSING|STREET MANAGEMENT"	""	""	""	""	""
"Roadside Vending Vehicles"	""	""	"Street Vending Vehicles"	""	""	""	""	""	""
"ROC"	"An acronym for Regional Organisation of Councils.  Permitted acronym.^p^pMeetings and other liaison between councils on areas of common interest and to promote policy standards."	"Regional Organisation of Councils"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"Rodent Control"	"Rodents include mice and rats."	"Mice|Rats|Vermin"	""	"NOTIFICATIONS"	""	""	""	""	""
"Roundabouts"	"A road junction at which the flow of traffic is facilitated by moving in one direction only, round a circular arrangement."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|STREET MANAGEMENT"	""	""	""	""	""
"Royalties"	"A compensation or portion of proceeds paid to the owner of a right, for the use of the right."	""	""	"REVENUE"	""	""	""	""	""
"RTA - 3x3 Program"	""	""	"Roads and Ancillary"	""	""	""	""	""	""
"RTA - Regional Roads Block Grant"	""	""	"Roads and Ancillary"	""	""	""	""	""	""
"RTA - Repair Program"	""	""	"Roads and Ancillary"	""	""	""	""	""	""
"RTA - Traffic Facilities"	""	""	"Roads and Ancillary"	""	""	""	""	""	""
"Rubbish"	""	""	"WASTE MANAGEMENT"	""	""	""	""	""	""
"Rubbish Bins"	""	""	"Litter Bins"	""	""	""	""	""	""
"Rubbish Dumping"	"The illegal dumping of rubbish and the removal of illegally dumped rubbish."	""	""	"INFRINGEMENTS|NOTIFICATIONS"	""	""	""	""	""
"Rubbish Dumps"	""	""	"Waste Depots/Tips"	""	""	""	""	""	""
"Rural Fire Services"	"A body of individuals who manage fire in rural areas, bushland, forest or scrub country.  ^p^pSee EMERGENCY SERVICES - TRAINING for the training of individuals in the rural fire services."	"Bushfire Brigades"	""	"SERVICE PROVISION"	""	""	""	""	""
"Rural Rating"	""	""	"Farmlands"	""	""	""	""	""	""
"Safety"	"Safety and injury prevention campaigns."	""	""	"CAMPAIGNS"	""	""	""	""	""
"Safety Barriers"	"Barriers placed outside or in centres of roads or footpaths, or in parks to protect the safety of drivers and pedestrians.  Includes barriers on cliffs to protect against rock/cliff erosion."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Salaries"	"Remuneration for work undertaken."	""	""	"PAYROLL"	""	""	""	""	""
"Sale of Land for Overdue Rates"	""	""	""	"CERTIFICATION|REGISTRATION"	""	""	""	""	""
"Sales Tax"	""	""	""	"TAX"	""	""	""	""	""
"Saleyards"	"Yards from which livestock are sold.  Add the location of facility as free text.^p^pSee ECONOMIC DEVELOPMENT - SERVICE PROVISION - Saleyards for the operation of saleyards by Council.  Operations include the appointment and control of auctioneers and selling agents in the saleyards, liaison with the Board of Tick Control and the Meat Industry Authority, management of holding paddocks, saleyards, and stockroutes, provision of canteens at saleyards, management of animal wastes (including truckwash), collection of statistics relating to saleyard operations, and management of weighing facilities and equipment."	"Animal Wastes|Auctioneers/Selling Agents|Board of Tick Control|Cattleyards|Holding Paddocks|Stockroutes|Truckwash"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|SERVICE PROVISION"	""	""	""	""	""
"Saleyards Committee"	""	""	""	"MEETINGS"	""	""	""	""	""
"Salinity Controls"	"Measures to prevent, contain or remove saline salts from soil.  Salinity can detrimentally affect native vegetation, cause the loss of productive agricultural land and reduce the water quality."	""	""	"PROGRAMS"	""	""	""	""	""
"Salvation Army"	""	""	"Welfare Agencies"	""	""	""	""	""	""
"Sample Analysis"	"The collection and analysis of water to determine impurity, levels and sustainability for consumption."	""	""	"MONITORING"	""	""	""	""	""
"Sand Dune Preservation"	""	""	"Coastal and Marine Management"	""	""	""	""	""	""
"Schools"	""	""	""	"CAMPAIGNS|EDUCATION|VISITS"	""	""	""	""	""
"Screening"	"Tests to detect breast cancer, legionnaires and other diseases."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Sea Walls"	"A wall or embankment which acts as a breakwater or a barrier against the sea.  Add the location of the sea wall as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Seal"	"Stamp or imprint used for formal authentication, used for Council's official seal being affixed as a result of a Council decision.^p^pSee CONTRACTS for contracts signed under seal."	""	""	"AUTHORISATIONS"	""	""	""	""	""
"Seats"	"Use this term for seats in parks and reserves.^p^pSee Bus Shelters/Stops for seats used in bus shelters."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Secondments"	"Temporary transfer of personnel to another business unit or Council."	""	""	"EMPLOYMENT CONDITIONS"	""	""	""	""	""
"Section 356 General"	"Program of grants and subsidies. "	""	""	"PROGRAMS"	""	""	""	""	""
"Section 64 Certificates"	""	""	"Pest Control"	""	""	""	""	""	""
"SECURITY"	"The activities associated with measures taken to protect people, premises, equipment or information from accidental or intentional damage of from unauthorised access.  Includes the security classification of personnel and criminal record/security checks."	""	""	"COUNCIL PROPERTIES|INFORMATION TECHNOLOGY|PARKS AND RESERVES|PERSONNEL"	"Access Arrangements|ID Cards|Incidents|Keys Distribution|LAN|Lists of Authorised Persons|Security Arrangements|Security Checks|Staff Instructions|Surveillance|WAN"	""	""	""	""
"Security Arrangements"	""	""	""	"SECURITY"	""	""	""	""	""
"Security Checks"	"Checks made on potential personnel, particularly those who will be working with children, to identify previous convictions for offences."	""	""	"SECURITY"	""	""	""	""	""
"Seepage"	""	""	""	"MONITORING"	""	""	""	""	""
"Selection"	"Choosing future employees from applicants for positions by processes such as interviews and reference checks."	""	""	"RECRUITMENT"	""	""	""	""	""
"Seminars"	""	""	""	"ADDRESSES (Presentations)|TRAINING AND DEVELOPMENT"	""	""	""	""	""
"Senior Citizens"	""	""	"Aged Care Facilities"	""	""	""	""	""	""
"Senior Citizens Parties"	""	""	""	"FUNCTIONS (Social)"	""	""	""	""	""
"Senior Citizens Week"	"A week in Council's diary to promote activities for senior citizens."	"Seniors Week"	""	"EVENT MANAGEMENT"	""	""	""	""	""
"Seniors Week"	""	""	"Senior Citizens Week"	""	""	""	""	""	""
"SEPARATIONS"	"The activity of managing the departure of employees from Council due to resignation, retirement, retrenchment, redeployment, or termination."	""	""	"PERSONNEL"	"Redeployment|Redundancy|Resignation|Retirement|Termination"	""	""	""	""
"Septic Systems"	"A sewerage system which uses septic tanks."	""	""	"APPLICATIONS|DESIGN AND CONSTRUCTION"	""	""	""	""	""
"Septic Tanks"	"The on-site treatment of sewerage treatment."	""	""	"INSPECTIONS|NOTIFICATIONS|REGISTRATION"	""	""	""	""	""
"Service Delivery"	"The delivery of services, for example, the employment of Council staff, contracting out, grants to service providers etc."	""	""	"PLANNING"	""	""	""	""	""
"SERVICE DELIVERY MODES"	"The activity of assessing and determining the best methods for delivering services to customers, such as counter services, remote access, e-transactions etc."	""	""	"CUSTOMER SERVICE"	"Reports"	""	""	""	""
"Service Level Agreements"	"A benchmark or agreed level of service to be delivered so that performance can be accurately evaluated."	""	""	"JOINT VENTURES|PERFORMANCE MANAGEMENT"	""	""	""	""	""
"SERVICE PROVIDERS"	"The activity of managing those agencies or organisations involved in the provision of services to Council or to the local community in association with Council.  Includes council negotiations and liaison with service providers over the provision of energy and telecommunications services (eg. cable locations, county councils, substations, installation of cabling), sewerage services, traffic and transport services (eg. air, bus, ferry, light rail, monorail, and taxi services) and water services.  Also includes council liaison and negotiations relating to routes, frequency of services, timetables of transport services."	""	""	"COMMUNITY SERVICES|ENERGY SUPPLY AND TELECOMMUNICATIONS|SEWERAGE AND DRAINAGE|TRAFFIC AND TRANSPORT|WATER SUPPLY"	"Air Transport|Bus Routes|Bus Services|Charities|Community Associations|Drainage|Effluent|Electricity|Ferries|Gas|Light Rail|Monorail|Rail|Religious Organisations|Sewerage Services|Taxis|Telecommunications|Water"	""	""	""	""
"SERVICE PROVISION"	"The activities relating to services provided by Council on a long term basis or by other agencies.  Includes requests and applications for services, assessment of eligibility and entitlements, liaison with other agencies regarding the provision of services.  Also includes Council activities to lobby for services and to increase service provision. Also includes the provision of banking agency services in rural and remote areas, where Council acts as an agency for the community, and the  provision of airports, aerodromes and helicopter landing facilities. Also includes the installation, operation and removal of temporary facilities in parks and reserves, such as water, electricity, temporary toilets, etc. for special outdoor events.^p^p^pSee PUBLIC HEALTH - SERVICE PROVISION for activities relating to arrangements and bookings for services including mobile blood bank, screening for breast cancer and legionnaires, and immunisation."	""	""	"COMMUNITY SERVICES|ECONOMIC DEVELOPMENT|EMERGENCY SERVICES|ENVIRONMENTAL MANAGEMENT|PARKS AND RESERVES|PUBLIC HEALTH |RECREATION AND CULTURAL SERVICES|ROADS|TRAFFIC AND TRANSPORT|WASTE MANAGEMENT"	"Abattoirs|Aged Care Services|Airports/Helicopter Landing Facilities|Ambulance Services|Ashes Collection|Baby Capsule Hire|Banking Services|Beach/Water Safety Patrols|Building Cleaning|Car Parking Stations|Car Parks|Caravan and Camping Parks|Chemical and Hazardous Substances Disposal|Childcare|Commercial Waste Services|Community Nursing|Community Transport|Counselling Services|Cybercafe|Disabilities Services|Disposal of Abandoned Vehicles|Domestic Collections|Education and Training|Ethnic and Multicultural Services|Facilities|Family Support|Fire Services|Gay and Lesbian Services|Golf Courses|Government Agencies|Health Centres|Home Care|Hospitals and Medical Centre Services|Housing|Immunisation Clinics|Infant and Baby Health Centres|Meals on Wheels|Mobile Blood Banks|Nursing/Aged Care Homes|Plant Nurseries|Police Services|Pound|Quarries|Recycling|Religious Organisations|Rescues|Respite Care|Rural Fire Services|Saleyards|Screening|SES|Stables|Street Cleaning|Swimming Centres/Pools|Syringe Collection|Telecentres|Transaction Centres|Transfer Stations|Visitor Schemes|Waste Collections|Waste Depots/Tips|Welfare Agencies|Youth Services"	""	""	""	""
"Service Units"	""	""	""	"ESTABLISHMENT"	""	""	""	""	""
"SES"	"An acronym for State Emergency Services.  Permitted acronym.^p^pThe NSW State Emergency Services provides assistance in emergency situations in the Council area.  Use also for financial and in-kind support by Council to the local SES."	"State Emergency Services"	""	"APPOINTMENTS|SERVICE PROVISION"	""	""	""	""	""
"SES Applications"	"Applications for SES positions."	""	""	"APPOINTMENTS"	""	""	""	""	""
"SEWERAGE AND DRAINAGE"	"The function of designing and constructing, maintaining and managing the liquid waste system, including drainage, sewerage collection and treatment, stormwater and flood mitigation works.  Also includes the provision of infrastructure for collection and treatment of waste.^p^pSee ENVIRONMENTAL MANAGEMENT for the protection and conservation of natural waterways, rivers and coasts, and foreshores."	""	""	""	"AGREEMENTS|APPLICATIONS|CONFERENCES|CONTRACTING|DESIGN AND CONSTRUCTION|ENQUIRIES|FEES AND CHARGES|INSPECTIONS|LIAISON|MAINTENANCE|MEETINGS|MONITORING|NOTIFICATIONS|PERMITS|PLANNING|POLICY|PROCEDURES|REGISTRATION|REPORTING|SERVICE PROVIDERS|STANDARDS|SUPPLY AND DISTRIBUTION|TENDERING"	""	""	""	""
"Sewerage Diagrams"	""	""	""	"ENQUIRIES"	""	""	""	""	""
"Sewerage Services"	""	""	""	"SERVICE PROVIDERS"	""	""	""	""	""
"Sewerage Systems"	"Includes stormwater drainage systems."	""	""	"DESIGN AND CONSTRUCTION|INSPECTIONS|MAINTENANCE"	""	""	""	""	""
"Sewerage Treatment"	""	""	""	"MONITORING"	""	""	""	""	""
"Sewerage Works"	""	""	""	"PERMITS"	""	""	""	""	""
"Sewered Premises"	""	""	""	"REGISTRATION"	""	""	""	""	""
"Shifts"	""	""	"Hours of Work"	""	""	""	""	""	""
"Shire Members"	""	""	"COUNCILLORS"	""	""	""	""	""	""
"Shire President"	""	""	"Mayor"	""	""	""	""	""	""
"Shops"	""	""	""	"LICENSING"	""	""	""	""	""
"Showgrounds"	"Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Shows"	"The use Council properties for shows."	""	""	"USAGE"	""	""	""	""	""
"Sick"	"Employee entitlements to paid sick leave."	""	""	"LEAVE"	""	""	""	""	""
"Significant Trees"	"Significant trees include old growth trees in the local area."	""	""	"REGISTRATION"	""	"Tree Preservation"	""	""	""
"SIGNS"	"The activity of regulating and managing signage including street signs and advertising."	""	""	"COMMUNITY RELATIONS|TRAFFIC AND TRANSPORT"	"Banners|Community Notice Boards|Street Name Signs|Welcome Signs"	""	""	""	""
"Signs/Hoardings"	"Include the type of signage as free text.  Types of signage include community direction signs, tourist information signs, warning signs.^p^pSee LICENSING for permission to erect signs and hoardings, or advertising, in public spaces.^p^pSee PERMITS for permission and approval to erect and place signs on or near roads.^p^p"	""	""	"DESIGN AND CONSTRUCTION|LICENSING|MAINTENANCE|PERMITS"	""	""	""	""	""
"Single-Pipe Systems"	""	""	""	"APPLICATIONS"	""	""	""	""	""
"Sister City"	"Formal links and associations with towns and areas overseas to create cultural links, strengthen economic opportunities and trade, or to provide other forms of mutual assistance."	""	""	"INTERNATIONAL RELATIONS"	""	""	""	""	""
"Skateboard/Rollerblade"	"Add the name and location of facility as free text.^p^pSee INFRINGEMENTS for notices and fines imposed for violations of local laws and restrictions."	""	""	"DESIGN AND CONSTRUCTION|INFRINGEMENTS|MAINTENANCE"	""	""	""	""	""
"Skin Penetration"	"Includes body and ear piercers, tattooist etc."	""	""	"LICENSING|REGISTRATION"	""	""	""	""	""
"Small Business"	"Economic opportunities and support for small businesses."	""	""	"INDUSTRIES"	""	""	""	""	""
"Small Towns"	"Economic support to maintain local businesses and activities in rural and remote areas."	""	""	"PROGRAMS"	""	""	""	""	""
"Smoking"	""	""	""	"OCCUPATIONAL HEALTH & SAFETY"	""	""	""	""	""
"Social Activities"	""	""	""	"ARRANGEMENTS"	""	""	""	""	""
"Social Welfare"	""	""	""	"PLANNING"	""	""	""	""	""
"Social Work Services"	""	""	"COMMUNITY SERVICES"	""	""	""	""	""	""
"Software Licences"	""	""	""	"ACQUISITION"	""	""	""	""	""
"Soil Conservation"	"Soil conservation involves the management and reduction of soil loss through wind and water.  Includes the management of community land classified as bushland, as a natural stabilizer of the soil surface."	""	""	"PROGRAMS"	""	""	""	""	""
"Solar Power"	"Alternative power source."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	"Wind Power"	""	""	""
"Solid Fuel Home Heaters"	"Solid fuel and wood home heating."	""	""	"MONITORING"	""	""	""	""	""
"Southern Sydney Regional Organisation of Councils"	""	""	"SSROC"	""	""	""	""	""	""
"Southern Tablelands Association of Councils"	""	""	"STAC"	""	""	""	""	""	""
"Special Purpose"	"Grants designated for special purposes."	""	""	"PROGRAMS"	""	""	""	""	""
"Specifications"	"A detailed description of requirements. Add subject or topic of specification as free text."	""	""	"ACQUISITION|DESIGN AND CONSTRUCTION|TENDERING"	""	""	""	""	""
"Speeches"	""	""	"ADDRESSES (Presentations)"	""	""	""	""	""	""
"Speeding Fines"	"Penalties imposed for infringements of speed limits."	""	""	"FLEET MANAGEMENT"	""	""	""	""	""
"SPONSORSHIPS"	"Activities to develop partnerships between Council and other organisations where one assists the other in return for a promotional benefit."	""	""	"COMMUNITY RELATIONS|FINANCIAL MANAGEMENT"	"Donations"	""	""	""	""
"Sport"	""	""	""	"PROGRAMS"	""	""	""	""	""
"Sporting Events"	"Public sporting events, activities and competitions, and includes those arranged by council or local groups within the local community.  Include the name of the event, activity or competition as free text."	""	""	"ARRANGEMENTS"	""	""	""	""	""
"Sporting Facilities"	""	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|USAGE"	""	""	""	""	""
"Sporting Groups"	""	""	""	"LIAISON"	""	""	""	""	""
"Sports and Recreation"	"Includes the Metropolitan Green Space program which establishes arrangements for greenbelts in metropolitan areas."	"Metropolitan Green Space"	""	"PROGRAMS"	""	""	""	""	""
"Sports Centres"	"Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"SSROC"	"An acronym for Southern Sydney Regional Organisation of Councils.  Permitted acronym."	"Southern Sydney Regional Organisation of Councils"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"St Vincent de Paul"	""	""	"Welfare Agencies"	""	""	""	""	""	""
"Stables"	"Council's animal holding facilities and includes schedules of animals, guidelines and operation instructions."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"STAC"	"An acronym for Southern Tablelands Association of Councils.  Permitted acronym."	"Southern Tablelands Association of Councils"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"Staff"	""	""	"PERSONNEL"	""	""	""	""	""	""
"Staff Allocation"	""	""	"Workforce Planning"	""	""	""	""	""	""
"Staff Instructions"	""	""	""	"SECURITY"	""	""	""	""	""
"Stamp Duties"	"A State Government charge imposed when change of ownership occurs."	""	""	"TAX"	""	""	""	""	""
"STANDARDS"	"The process of implementing industry or Council benchmarks for services and processes to enhance the quality and efficiency of the organisation.^p^pSee CUSTOMER SERVICE - STANDARDS for reviews and recommendations on benchmarking and evaluation of Council service delivery, including reports by the Independent Pricing and Regulatory Tribunal (IPART)."	""	""	"CORPORATE MANAGEMENT|COUNCIL PROPERTIES|CUSTOMER SERVICE|DEVELOPMENT AND BUILDING CONTROLS|EMERGENCY SERVICES|ENERGY SUPPLY AND TELECOMMUNICATIONS|ENVIRONMENTAL MANAGEMENT|FINANCIAL MANAGEMENT|GOVERNANCE|GOVERNMENT RELATIONS|INFORMATION MANAGEMENT|INFORMATION TECHNOLOGY|LAND USE AND PLANNING|LAWS AND ENFORCEMENT|PARKS AND RESERVES|PERSONNEL|PLANT, EQUIPMENT AND STORES|PUBLIC HEALTH |RISK MANAGEMENT|ROADS|SEWERAGE AND DRAINAGE|TRAFFIC AND TRANSPORT|WASTE MANAGEMENT|WATER SUPPLY"	"Animal Code|Building Codes/Standards/Regulations|Car Parking Code/Regulations|Car Parking Contributions|Community Service Levels|Council Services|Council Standards|Customer Service Charter|Developer Contributions|Easements|Fences|Foreshores Developments|Guarantees of Service (GOS)|High Density Housing|IPART Submissions|LAN|Reviews|Subdivision Codes|WAN|Zoning Code"	"AUDIT"	""	""	""
"State Elections"	""	""	""	"STATE LIAISON"	""	""	""	""	""
"State Emergency and Resource Management Act"	""	""	""	"LEGISLATION"	""	""	""	""	""
"State Emergency Services"	""	""	"SES"	""	""	""	""	""	""
"State Environmental Planning Policies (SEPP)"	"Broad development policies on specific issues, issued by the NSW State Government (Department of Urban Affairs and Planning) that are legally binding on councils.  Policies include policies for  providing housing for lower income earners, providing housing for aged people, and increasing population density in an area (Urban Consolidation)."	""	""	"PLANNING|POLICY"	""	"Urban Consolidation"	""	""	""
"STATE LIAISON"	"Activities relating to liaison, consultation and information to the State Government. Includes liaison with the State Government on issues not directly affecting local government functions and services, such as State budgets and elections. "	""	""	"GOVERNMENT RELATIONS"	"Budget|Department of Local Government|Department of Urban Affairs and Planning|State Elections"	""	""	""	""
"State of the Environment Reports"	"Statutory report prepared by Council that identifies the state of various aspects of the local environment."	""	""	"REPORTING"	""	""	""	""	""
"Statement of Affairs"	"Reports on Council functions and information produced."	""	""	"FREEDOM OF INFORMATION"	""	""	""	""	""
"Statements"	""	""	""	"BANKING"	""	""	""	""	""
"Statements of Duties"	""	""	"Job Descriptions"	""	""	""	""	""	""
"Stationery"	""	""	""	"STORES"	""	""	""	""	""
"Statistics"	"The collection, classification and use of numerical facts or data."	""	""	"EMPLOYMENT|PLANNING|REPORTING"	""	""	""	""	""
"Statutory Returns"	""	""	""	"REPORTING"	""	""	""	""	""
"Stockroutes"	""	""	"Saleyards"	""	""	""	""	""	""
"Stocktakes"	"The determination of quantity and value of stock at hand on a specific date."	""	""	"MONITORING|PROCEDURES|STORES"	""	"Inventories"	""	""	""
"Stop, Revive, Survive Locations"	""	""	"Rest Areas"	""	""	""	""	""	""
"STORES"	"The activity of ordering and managing stores used by Council.  Stores include chemicals, hardware, homeware items, kitchen/cleaning items, medical supplies and stationery."	""	""	"PLANT, EQUIPMENT AND STORES"	"Inventories|Ordering|Stationery|Stocktakes"	""	""	""	""
"Stormwater"	"The construction of pipes and filters for drainage of run-off water.  ^p^pSee PROGRAMS for funding programs."	""	""	"INSPECTIONS|MAINTENANCE|PROGRAMS"	""	""	""	""	""
"Stormwater Drainage"	""	""	"Drainage Systems"	""	""	""	""	""	""
"Stormwater Levy"	"A tax for maintaining stormwater systems."	""	""	"FEES AND CHARGES"	""	""	""	""	""
"Stormwater Management"	"The collection and re-use of stormwater for selected purposes, including the management of stormwater and prevention of pollution entering the open seas and rivers."	""	""	"PLANNING"	""	""	""	""	""
"Strategic Plans"	"Plans which match the broad corporate objectives to specific strategies as a means of achieving the planned outcomes, within a given time frame.  In some councils, Corporate Plans and Strategic Plans may be included in one document."	""	""	"PLANNING"	""	""	""	""	""
"Stray Cattle/Livestock"	""	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Streamwatch"	"A program of monitoring water quantity and quality to assess actual or potential environmental damage."	""	""	"EDUCATION"	""	""	""	""	""
"Street Cleaning"	"Street cleaning includes the sweeping of streets and the collection of rubbish."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Street Cleaning Water"	""	""	""	"REPORTING"	""	""	""	""	""
"Street Decoration"	"Flags, signs and other public decorations of the streets."	""	""	"STREET MANAGEMENT"	""	""	""	""	""
"Street Furniture"	"Street furniture includes benches, seats, bus stops etc."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|STREET MANAGEMENT"	""	""	""	""	""
"Street History"	"The history of a street or streetscape."	""	""	"STREET MANAGEMENT"	""	""	""	""	""
"Street Index"	"A summary or list of roads in the local area."	""	""	"GEOGRAPHICAL/LAND INFORMATION SYSTEMS (GIS/LIS)"	""	""	""	""	""
"Street Lighting"	""	""	"Streetlighting"	""	""	""	""	""	""
"STREET MANAGEMENT"	"The activity of managing permission and control of the use of roadside facilities.  Includes managing advertising on footpaths, street stalls, roadside dining, rights of way, street decoration, public telephone booths, and street furniture."	""	""	"ROADS"	"Advertising Signs/Structures|Clothing Collection Bins|Driveways|Footpaths|Kiosks|Level Crossing Permits|Outdoor Seating|Public Telephone Booths|Right of Ways|Roadside Dining|Roadside Stalls|Roundabouts|Street Decoration|Street Furniture|Street History|Streetlighting|Traffic Calming"	""	""	""	""
"Street Markets"	""	""	"Roadside Stalls"	""	""	""	""	""	""
"Street Musicians"	""	""	"Busking"	""	""	""	""	""	""
"Street Name Signs"	""	""	""	"SIGNS"	""	""	""	""	""
"Street Naming"	""	""	"NAMING"	""	""	""	""	""	""
"Street Openings"	""	""	"ROAD OPENINGS"	""	""	""	""	""	""
"Street Performers"	""	""	"Busking"	""	""	""	""	""	""
"Street Realignments"	""	""	""	"APPLICATIONS"	""	""	""	""	""
"Street Stalls"	""	""	"Roadside Stalls"	""	""	""	""	""	""
"Street Trees"	"Trees in public spaces and along roadsides. "	""	""	"HORTICULTURAL SERVICES|MAINTENANCE"	""	""	""	""	""
"Street Vending Vehicles"	""	"Roadside Vending Vehicles"	""	"LICENSING"	""	""	""	""	""
"Street Vendors"	"Stalls which operate on roadsides, footpaths or other Council property."	"Vendors"	""	"LICENSING"	""	""	""	""	""
"Streetlighting"	"Lighting of streets, including street lighting infrastructure, negotiations and liaison with energy providers."	"Public Lighting|Street Lighting"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|STREET MANAGEMENT"	""	""	""	""	""
"Streets"	""	""	"ROADS"	""	""	""	""	""	""
"Strikes"	""	""	"Industrial Actions"	""	""	""	""	""	""
"Student Work Experience"	""	""	"WORK EXPERIENCE"	""	""	""	""	""	""
"Study"	"Employee entitlements to paid or unpaid study leave under the employment conditions."	""	""	"LEAVE"	""	""	""	""	""
"Style Guides"	""	""	"Corporate Style"	""	""	""	""	""	""
"SUBDIVISION"	"The activity of setting aside land as public reserves and drainage reserves provided for in subdivisions, and managing applications to divide land into lots for development."	""	""	"LAND USE AND PLANNING"	"Boundary Adjustments|Zoning Certificates"	""	""	""	""
"Subdivision Codes"	"Planning laws and policies for the subdivision of land."	""	""	"STANDARDS"	""	""	""	""	""
"Subdivisions"	"Land divided into lots for specified development."	""	""	"REGISTRATION"	""	""	""	""	""
"SUBMISSIONS"	"The preparation and submission of a formal statement (eg. report, statistics, etc.) supporting a case or opinion held by Council which is submitted to another Council or organisation, or within Council.^p^pSee INQUIRIES for submissions regarding formal committees of inquiry."	""	""	"GOVERNMENT RELATIONS|LAWS AND ENFORCEMENT|LEGAL SERVICES"	""	""	""	""	""
"Subpoenas"	"A legal request for evidence or witnesses in relation to litigation."	""	""	"LITIGATION"	""	""	""	""	""
"Subscriptions"	"Payments for the acquisitions of periodicals or updates to publications."	""	""	"PUBLICATIONS"	""	""	""	""	""
"Subsidies"	""	""	"GRANTS AND SUBSIDIES"	""	""	""	""	""	""
"Substations"	"An electrical distribution system, between the generating station and the low-tension network, in which transformation, conversion, or switching takes place."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Suburbs"	"A district usually residential and to some degree remote for the business or administrative centre of a city centre or large town, and enjoying its own facilities, such as schools, shopping centres, railway stations etc."	""	""	"BOUNDARIES|NAMING"	""	""	""	""	""
"Subways"	"An underground passage or tunnel enabling pedestrians to cross beneath a street, railway line etc."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Successful"	""	""	""	"BUILDING AND DEVELOPMENT APPLICATIONS"	""	""	""	""	""
"SUGGESTION SCHEMES"	"Suggestions from personnel to improve the services and processes of Council."	""	""	"PERSONNEL"	""	""	""	""	""
"Suggestions"	"Suggestions from the local community for improving Council's acitivities and services."	""	""	"PUBLIC REACTION"	""	""	""	""	""
"Sullage"	""	""	""	"FEES AND CHARGES"	""	""	""	""	""
"Summary of Affairs"	"Reports of Council functions and information produced."	""	""	"FREEDOM OF INFORMATION"	""	""	""	""	""
"Sun/Ultra Violet Protection"	"Prevention of skin cancer by using sun protection measures."	""	""	"PROGRAMS"	""	""	""	""	""
"Sundry"	"Organisations/persons who are owed money, or who owe Council money, for the provision of goods and services."	""	""	"CREDITORS|DEBTORS"	""	""	""	""	""
"SUPERANNUATION"	"The activity of managing the administration of employee superannuation entitlements and contributions."	""	""	"PERSONNEL"	""	""	""	""	""
"Supplementary Valuation Lists"	""	""	""	"VALUATIONS"	""	""	""	""	""
"SUPPLY AND DISTRIBUTION"	"The activities relating to the supply and use of single pipe-plumbing systems, including applications for connections."	""	""	"SEWERAGE AND DRAINAGE"	"Connections"	""	""	""	""
"Surplus Lands"	""	""	"Land Developments and Sales"	""	""	""	""	""	""
"Surveillance"	"Surveillance and monitoring of public places for security."	"Closed Circuit Television"	""	"SECURITY"	""	""	""	""	""
"Survey Data"	"Data, within a system on land and environmental information, relating to the collection of statistics on population and projected growth."	""	""	"GEOGRAPHICAL/LAND INFORMATION SYSTEMS (GIS/LIS)"	""	""	""	""	""
"SURVEYS"	"The activity of managing surveys undertaken to determine the boundaries, position and extent of parcels of land, buildings, roads, and future infrastructure needs.  Add the location of the survey as free text."	""	""	"LAND USE AND PLANNING"	""	""	""	""	""
"Swimming"	""	""	"Learn to Swim"	""	""	""	""	""	""
"Swimming Centres/Pools"	"Add the name and location of facility as free text.^p^pSee LAWS AND ENFORCEMENT - NOTIFICATIONS - Swimming Pools for notices to comply with local regulations to install safety fences on private swimming pools."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|SERVICE PROVISION"	""	"Swimming Pools"	""	""	""
"Swimming Pools"	"See NOTIFICATIONS for notices to comply with local regulations to install safety fences on private swimming pools.^p^pSee SERVICE PROVISION - Swimming Centres/Pools for the daily administration and operation of Council swimming facilities."	""	""	"INFRINGEMENTS|INSPECTIONS|NOTIFICATIONS"	""	"Swimming Centres/Pools"	""	""	""
"Syringe Collection"	"The safe collection and disposal of syringes by Council.^p^pSee SERVICE PROVISION for arrangements for the collection of syringes, which allow drug users to dispose of syringes safely, usually in a public place."	""	""	"CAMPAIGNS|SERVICE PROVISION"	""	""	""	""	""
"Talks (lectures)"	""	""	"ADDRESSES (Presentations)"	""	""	""	""	""	""
"Tanker Sheds"	"Facilities for the storage of emergency fire fighting equipment and vehicles. Add the name and location of facility as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Target Groups"	"The processes of planning for groups with special needs to which services are directed.  Add the type of target group as free text.  "	""	""	"PLANNING"	""	""	""	""	""
"TAX"	"The activity of managing compulsory monetary contribution demanded by a government for its support and levied on incomes, property, goods purchased etc."	""	""	"FINANCIAL MANAGEMENT"	"ABN|Exemptions|Financial Institution Duty (FID)|Fringe Benefits Tax|Group Payroll|GST|Prescribed Payment|Reportable Payments|Sales Tax|Stamp Duties|Tax File Numbers"	""	""	""	""
"Tax File Numbers"	"A specific number allocated by the Australian Taxation Office to individuals."	""	""	"TAX"	""	""	""	""	""
"Taxis"	"See SERVICE PROVIDERS for the provision of taxi services, particularly Council negotiations relating to service availability."	""	""	"SERVICE PROVIDERS|TRAVEL"	""	""	""	""	""
"Telecentres"	"A place where the community can access telecommunications."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Telecommunications"	"Telecommunications services, including the installation of cabling."	""	""	"CONNECTION|SERVICE PROVIDERS"	""	""	""	""	""
"Telephone Booths"	""	""	"Public Telephone Booths"	""	""	""	""	""	""
"Telephones"	""	""	""	"ACQUISITION"	""	""	""	""	""
"Temporary"	"Temporary road closures occur for street marches, processions, and street parties."	""	""	"ROAD CLOSURES"	""	""	""	""	""
"Temporary Toilet Facilities"	""	""	"Portable Toilet Facilities"	""	""	""	""	""	""
"Temporary Water Service"	"Temporary supply of water to open spaces for events and special occasions."	""	""	"APPLICATIONS"	""	""	""	""	""
"Tenancy Agreements"	"Agreements to lease Council property, or operate caravan and camping parks."	""	""	"USAGE"	""	""	""	""	""
"Tenants Listings"	""	""	""	"USAGE"	""	""	""	""	""
"Tender Documents"	""	""	""	"TENDERING"	""	""	""	""	""
"Tender Evaluations"	"Assessments of the value or amount of a tender."	""	""	"TENDERING"	""	""	""	""	""
"TENDERING"	"The activities involved in receiving and assessing tenders.  Includes offers made in writing by one party to another to carry out at an inclusive price or uniform rate, an order for the supply or purchase of goods, or for the production of work.  Also includes the establishment and management of the policies and procedures that determine the competitive arrangement process, including contracts outside the compulsory competitive tendering process."	""	""	"COMMERCIAL ACTIVITIES|CORPORATE MANAGEMENT|ENERGY SUPPLY AND TELECOMMUNICATIONS|FINANCIAL MANAGEMENT|INFORMATION TECHNOLOGY|LAWS AND ENFORCEMENT|LEGAL SERVICES|PARKS AND RESERVES|PLANT, EQUIPMENT AND STORES|RECREATION AND CULTURAL SERVICES|RISK MANAGEMENT|ROADS|SEWERAGE AND DRAINAGE|TRAFFIC AND TRANSPORT|WASTE MANAGEMENT|WATER SUPPLY"	"Auditors Appointment|Compliance Reports|Consolidated Summaries|Contracts|Quotations|Register|Specifications|Tender Documents|Tender Evaluations"	"ACQUISITION"	""	""	""
"Termination"	"The separation of employees from the Council because the offer of employment is terminated, often due to unsatisfactory performance.  "	"Dismissals"	""	"SEPARATIONS"	""	""	""	""	""
"The Smith Family"	""	""	"Welfare Agencies"	""	""	""	""	""	""
"Theatres and Public Halls"	""	""	"Halls and Public Theatres"	""	""	""	""	""	""
"Threatened Species"	"Species identified in a recovery plan or threat abatement plan.  "	""	""	"PROGRAMS"	""	""	""	""	""
"Threatened Species Recovery Plans"	"Plans and programs to limit damage to and to promote the recovery of threatened species.  Includes the prevention of extinction of threatened species. May include a plan of management of community land (or adjacent water) comprising the habitat of endangered species such as critical habitat.^p"	""	""	"PLANNING"	""	""	""	""	""
"Tidy Town"	"Awards provided in recognition of outstanding performance or appearance of the town."	""	""	"AWARDS (Prizes)"	""	""	""	""	""
"Time Capsules"	""	""	""	"MEMORIALS"	""	""	""	""	""
"Tips"	""	""	"Waste Depots/Tips"	""	""	""	""	""	""
"Title Deeds"	""	""	""	"ACQUISITION AND DISPOSAL"	""	""	""	""	""
"Tombstones"	""	""	"Headstones"	""	""	""	""	""	""
"Tourism"	"Events for the promotion of the local area for tourism and investment opportunities."	""	""	"INDUSTRIES|PROGRAMS"	""	""	""	""	""
"TOURS"	"Activities to convey visitors around the Council premises or local area."	""	""	"COMMUNITY RELATIONS"	""	""	""	""	""
"Town Hall"	"Add the location of town hall as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Town Planning"	""	""	"LAND USE AND PLANNING"	""	""	""	""	""	""
"Towns"	""	""	""	"NAMING"	""	""	""	""	""
"Toy Libraries"	""	""	""	"LIBRARY AND PUBLIC INFORMATION ACCESS"	""	""	""	""	""
"Tracking"	""	""	""	"COUNCIL MEETINGS"	""	""	""	""	""
"TRADE"	"The activity of managing measures to promote and support local, regional and national trade and retailing."	""	""	"ECONOMIC DEVELOPMENT"	""	""	""	""	""
"Trade Displays"	""	""	""	"EVENT MANAGEMENT"	""	""	""	""	""
"Trade Waste"	""	""	""	"FEES AND CHARGES"	""	"Commercial Waste Services"	""	""	""
"Trade Waste Discharge"	""	""	""	"AGREEMENTS|APPLICATIONS|MONITORING"	""	""	""	""	""
"Trade Waste Receipts"	""	""	""	"REPORTING"	""	""	""	""	""
"Trademarks"	"The name, symbol, figure, letter, word, or mark adopted and used by a manufacturer or merchant in order to designate the goods manufacturer and to distinguish them from those manufactured or sold by others.  Any mark entitled to registration under the provisions of a stature is a trademark."	""	""	"INTELLECTUAL PROPERTY"	""	""	""	""	""
"Traffic"	""	""	""	"INFRINGEMENTS|PLANNING"	""	""	""	""	""
"TRAFFIC AND TRANSPORT"	"The function of planning for transport infrastructure and the efficient movement and parking of traffic.  Encompasses all service/facilities above the road surface and includes all forms of public transport.^p^pSee ROADS for the design, construction and maintenance of Council roads."	""	""	""	"AUDIT|AUTHORISATIONS|CONTRACTING|DESIGN AND CONSTRUCTION|FEES AND CHARGES|LIAISON|MAINTENANCE|MEETINGS|MONITORING|PERMITS|PLANNING|POLICY|PROCEDURES|PROGRAMS|REPORTING|SERVICE PROVIDERS|SERVICE PROVISION|SIGNS|STANDARDS|TENDERING"	"LAND USE AND PLANNING"	""	""	""
"Traffic Calming"	"Devices, such as speed humps, roundabouts etc. used to reduce the flow or speed of traffic, or redirect it to other routes."	""	""	"STREET MANAGEMENT"	""	""	""	""	""
"Traffic Lights"	""	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Traffic Management"	""	""	"Local Area Traffic Management Plan"	""	""	""	""	""	""
"Traffic Route Lighting Subsidy"	""	""	""	"PROGRAMS"	""	""	""	""	""
"Traffic Safety"	""	""	"Road Traffic and Safety"	""	""	""	""	""	""
"Traffic Studies"	"Research and analysis of traffic and public usage of transport.  Also includes studies of traffic accidents."	""	""	"MONITORING"	""	""	""	""	""
"Traffic Volumes"	"The amount of traffic using roads."	""	""	"MONITORING"	""	""	""	""	""
"Trail Bikes"	""	""	""	"PROSECUTIONS"	""	""	""	""	""
"TRAINING"	"The activities associated with training and development of emergency workers and volunteers.  Add type of training or training course name as free text."	""	""	"EMERGENCY SERVICES"	""	""	""	""	""
"TRAINING AND DEVELOPMENT"	"The activities associated with all aspects of training (external/internal) available to staff.^p^pSee COMMUNITY RELATIONS - ADDRESSES (Presentations) for addresses given to visitors and the public aimed at promoting Council and educating the community about Council's role, activities and services."	""	""	"PERSONNEL"	"Courses|Needs Analysis|Plans|Seminars"	""	""	""	""
"Transaction Centres"	"The services provided by a range of government agencies in a single shopfront location in council areas.  "	"One Stop Shops"	""	"SERVICE PROVISION"	""	""	""	""	""
"Transactions"	""	""	""	"LEAVE"	""	""	""	""	""
"Transfer of Land in Lieu of Payments"	""	""	"ABANDONMENTS"	""	""	""	""	""	""
"Transfer Stations"	""	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Transfers"	"Use GEOGRAPHICAL/LAND INFORMATION SYSTEMS (GIS/LIS) - Transfers, for the transfers of information to/from other agencies within the land and environmental information systems."	""	""	"GEOGRAPHICAL/LAND INFORMATION SYSTEMS (GIS/LIS)|RATE PAYMENTS"	""	""	""	""	""
"Transmission Lines"	"See PERMITS for formal permission granted for work to be conducted on transmission lines."	""	""	"AGREEMENTS|DESIGN AND CONSTRUCTION|LICENSING|MAINTENANCE|PERMITS"	""	""	""	""	""
"Transmission Sites"	""	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Transport Interchanges"	"Sites or hubs for different modes of transport, ie. rail, road and ferry."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|MONITORING"	""	""	""	""	""
"Transport Surveys"	"Surveys undertaken to determine the future infrastructure and transport needs."	""	""	"MONITORING"	""	""	""	""	""
"Trash Racks"	""	""	"Gross Pollution Traps"	""	""	""	""	""	""
"TRAVEL"	"The activity of managing arrangements for staff travel within Australia and overseas by air, rail, sea and motor vehicle."	""	""	"PERSONNEL"	"Domestic|Taxis"	""	""	""	""
"Treatment Plants"	"Plants to treat sewerage."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|MONITORING"	""	""	""	""	""
"Tree Damage"	"Claims for damage caused by trees."	""	""	"CLAIMS MANAGEMENT"	""	""	""	""	""
"Tree Lopping and Removal"	"Permission to lop and remove trees."	""	""	"PERMITS"	""	""	""	""	""
"Tree Preservation"	"Measures taken to preserve and protect significant trees by placing orders or notices on trees."	""	""	"NOTIFICATIONS|PROGRAMS"	""	"Significant Trees"	""	""	""
"Trespass in Catchment Areas"	""	""	""	"INFRINGEMENTS"	""	""	""	""	""
"Truck Weight Limits"	""	""	""	"PROSECUTIONS"	""	""	""	""	""
"Truckwash"	""	""	"Saleyards"	""	""	""	""	""	""
"TRUSTS"	"The activities associated with managing trusts. Includes trusts dedicated to the creation and maintenance of parks and reserves, or funds and assets held by trustees on behalf of investors."	""	""	"FINANCIAL MANAGEMENT|PARKS AND RESERVES"	""	""	""	""	""
"Tunnels/Underground Spaces"	"Add the name and location as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Unauthorised"	""	""	""	"INSPECTIONS"	""	""	""	""	""
"Unauthorised Activities"	""	""	"INFRINGEMENTS"	""	""	""	""	""	""
"Unauthorised Display of Posters"	"Illegal placards or bills, often incorporating photographs or illustrations, and posted for advertisement or publicity or for decorative purposes."	""	""	"INFRINGEMENTS"	""	""	""	""	""
"Unauthorised Land Use"	""	""	""	"NOTIFICATIONS"	""	""	""	""	""
"Unauthorised Tree Lopping or Removal"	""	""	""	"INFRINGEMENTS"	""	""	""	""	""
"Unauthorised Use of Zoned Areas"	"Activities that are not permitted under zoning regulations."	""	""	"NOTIFICATIONS"	""	""	""	""	""
"UNCLAIMED MONEY"	"The activity of managing money that has been unclaimed by creditors."	""	""	"FINANCIAL MANAGEMENT"	""	""	""	""	""
"Undertakers"	""	""	""	"LICENSING"	""	""	""	""	""
"Unemployed Persons"	""	""	""	"EMPLOYMENT SCHEMES"	""	""	""	""	""
"Unions"	"Routine contact and liaison with relevant unions.^p^pTip: Place documents on the relevant file."	""	""	"LIAISON"	""	""	""	""	""
"Unknown Owners"	"Unknown or unidentified owners or ratepayers."	""	""	"ABANDONMENTS"	""	""	""	""	""
"Unpaid Leave"	""	""	"Leave Without Pay"	""	""	""	""	""	""
"Unsolicited Applications"	""	""	""	"RECRUITMENT"	""	""	""	""	""
"Unsuccessful"	""	""	""	"BUILDING AND DEVELOPMENT APPLICATIONS"	""	""	""	""	""
"Urban Consolidation"	"Increasing population density in an area."	""	""	"PLANNING"	""	"High Density Housing|State Environmental Planning Policies (SEPP)"	""	""	""
"URBAN DESIGN"	"The activities associated with the development of precincts and public spaces to create aesthetically pleasing environments.  Includes planning for major public art initiatives, such as sculptures, paving, fountains etc.^p^pAdd the location of developments as free text.^p^pFor the execution of public art projects see COUNCIL PROPERTIES - Design and Construction or CORPORATE MANAGEMENT - Tendering."	""	""	"COUNCIL PROPERTIES"	"Public Art Initiatives|Public Spaces"	""	""	""	""
"USAGE"	"The activities associated with managing the use of facilities and properties.  Includes bookings for the use of premises, occupancy rates, and hiring and leasing premises or facilities."	""	""	"COUNCIL PROPERTIES|PARKS AND RESERVES|PLANT, EQUIPMENT AND STORES"	"Bookings|Charges|Hire|Kiosk Leases|Leasing|Occupancy Rates|Permissive Occupancies|Residential Leases|Shows|Sporting Facilities|Tenancy Agreements|Tenants Listings|Vacancies"	""	""	""	""
"User Associations"	""	""	""	"LIAISON"	""	""	""	""	""
"User Education"	"Services to inform users about ways to maximise the use and effectiveness of a service."	""	""	"ACCESS"	""	""	""	""	""
"User Groups"	""	""	""	"RECORDS MANAGEMENT|USER SUPPORT"	""	""	""	""	""
"USER SUPPORT"	"The activity of providing advice and technical support to end uses to resolve problems, difficulties and undertake improvements in information technology."	""	""	"INFORMATION TECHNOLOGY"	"After Hours Support|Help Desk|User Groups"	""	""	""	""
"Utility Services"	""	""	"ENERGY SUPPLY AND TELECOMMUNICATIONS"	""	""	""	""	""	""
"Vacancies"	"Vacant premises owned or leased by Council."	""	""	"USAGE"	""	""	""	""	""
"Vacation Care"	""	""	"Childcare"	""	""	""	""	""	""
"Vaccine Authority Register"	"A register or list that authorises the use of vaccines."	""	""	"REGISTRATION"	""	""	""	""	""
"Vaccines Issued Register"	"A register or list of vaccines issued including consents."	""	""	"REGISTRATION"	""	""	""	""	""
"VALUATIONS"	"The activities associated with the valuing of land.  Includes the valuation of properties owned by Council, and the valuation of rateable land within a municipal district for the purpose of determining a rate to be levied on the property owner."	"Land Valuations"	""	"COUNCIL PROPERTIES|RATES AND VALUATIONS"	"Alterations|Certified Land Valuation Statements|Objections|Reports|Requests|Revaluations|Supplementary Valuation Lists"	""	""	""	""
"Valves"	""	""	""	"MAINTENANCE"	""	""	""	""	""
"Vandalism"	"Wanton or malicious destruction or damage of property.^p^pSee MAINTENANCE for the rectification of vandalism."	""	""	"INFRINGEMENTS|MAINTENANCE"	""	""	""	""	""
"Vehicle Insurance"	"See Accidents for vehicle accidents."	""	""	"FLEET MANAGEMENT"	""	""	""	""	""
"Vehicle Registration"	""	""	""	"FLEET MANAGEMENT"	""	""	""	""	""
"Vehicles"	""	""	""	"POLICY"	""	""	""	""	""
"Vending Machines"	""	""	""	"PERMITS"	""	""	""	""	""
"Vendors"	""	""	"Street Vendors"	""	""	""	""	""	""
"Vents"	"Opening for air, ventilation of drains and sewerage pipes."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Vermin"	""	""	"Rodent Control"	""	""	""	""	""	""
"Villages"	""	""	""	"NAMING"	""	""	""	""	""
"Vision Testing"	"Testing of the sight of Council employees."	""	""	"MEDICAL EXAMINATIONS"	""	""	""	""	""
"Visitor Information Centres"	"Centres for visitor and tourist information.  Add the location of centre as free text."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Visitor Schemes"	"Programs where community representatives conduct visits to accommodation facilities to ensure standards are maintained and rights of patients are observed."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Visitor's Book"	"Register of visitors to Council."	""	""	"VISITS"	""	""	""	""	""
"VISITS"	"The activities involved in arranging visits by other organisations, the public and students, to the Council with a view to inform, educate, and promote the services, operation and role of the Council.  Includes arranging visits by staff to other organisations for this purpose.  Also includes invitations/requests to councillors to attend official engagements as a representative of Council and all visits to other countries including conferences, seminars, and presentation.^p^pSee TRAVEL for the arrangements for staff travel."	""	""	"COMMUNITY RELATIONS|GOVERNMENT RELATIONS"	"Register|Schools|Visitor's Book"	""	""	""	""
"Vital Records Register"	"A register of those records that are required or essential for ongoing business."	""	""	"PLANNING"	""	"Business Continuity Plan|Disaster Recovery Plan"	""	""	""
"Viticulture"	""	""	""	"INDUSTRIES"	""	""	""	""	""
"VOLUNTEERS"	"The activity of managing persons providing emergency, rescue and firefighting services or community or information services on a voluntary basis."	""	""	"EMERGENCY SERVICES|PERSONNEL"	""	""	""	""	""
"Voters Lists"	""	""	"Electoral Rolls"	""	""	""	""	""	""
"Voters Rolls"	""	""	"Electoral Rolls"	""	""	""	""	""	""
"Wages"	""	""	"PAYROLL"	""	""	""	""	""	""
"Walking Trails"	"Walking paths through parks and gardens or in coastal areas."	"Walkways"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Walkways"	""	""	"Walking Trails"	""	""	""	""	""	""
"Walls"	""	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"WAMA"	"An acronym for Western Australian Municipal Association.  Permitted acronym."	"Western Australian Municipal Association"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"WAN"	"An acronym for Wide Area Network.  Permitted acronym."	"Wide Area Network"	""	"ACQUISITION|DISPOSAL|EVALUATION|MAINTENANCE|PLANNING|SECURITY|STANDARDS"	""	""	""	""	""
"War Memorials"	""	""	"MEMORIALS"	""	""	""	""	""	""
"Wards"	"The area of a Council is divided into wards and each ward selects a number of councillors.  Councils must notify the Electoral Commissioner and the Australian Statistician before making changes to ward boundaries."	""	""	"BOUNDARIES"	""	""	""	""	""
"Warnings to Staff"	""	""	"DISCIPLINE"	""	""	""	""	""	""
"Warranty"	""	""	""	"MAINTENANCE"	""	""	""	""	""
"Waste Boards"	""	""	""	"MEETINGS"	""	""	""	""	""
"Waste Calendars"	"Schedules for periodic waste collection."	""	""	"CAMPAIGNS"	""	""	""	""	""
"Waste Collections"	"The collection and processing of waste, by Council or under contract to Council."	""	""	"SERVICE PROVISION"	""	"Commercial Waste Services|Domestic Collections"	""	""	""
"Waste Crew Instructions"	""	""	""	"PROCEDURES"	""	""	""	""	""
"Waste Depots/Tips"	"Waste management depots and tips operated by Council.  Add the name and location of facility as free text."	"Land Fill/Tips|Rubbish Dumps|Tips|Waste Disposal Sites/Tips"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE|SERVICE PROVISION"	""	""	""	""	""
"Waste Disposal"	""	""	""	"LICENSING"	""	""	""	""	""
"Waste Disposal Sites/Tips"	""	""	"Waste Depots/Tips"	""	""	""	""	""	""
"WASTE MANAGEMENT"	"The function of providing services by Council to ratepayers for the removal of solid waste, destruction and waste reduction.  Includes the activities related to waste disposal operated by Council including tips, land fill, composting sites, worm farms, recycling operations and chemical waste disposal sites.^p^pSee SEWERAGE AND DRAINAGE for sewerage, effluent and waste water treatment.^p^pSee ENERGY SUPPLY AND TELECOMMUNICATIONS for supplies of gas, electricity and telecommunications.^p^pSee WATER SUPPLY for the management of the water collection and distribution scheme.^p"	"Disposal of Solid Waste|Garbage and Cleaning Services|Rubbish"	""	""	"AUDIT|CAMPAIGNS|CONTRACTING|DESIGN AND CONSTRUCTION|FEES AND CHARGES|GUIDELINES|LIAISON|MAINTENANCE|MEETINGS|NOTIFICATIONS|PLANNING|POLICY|PROCEDURES|REGISTRATION|REPORTING|SERVICE PROVISION|STANDARDS|TENDERING"	""	""	""	""
"Waste Management Association of Australia (WMAA)"	""	""	""	"LIAISON"	""	""	""	""	""
"Waste Management Programs"	""	""	""	"PROGRAMS"	""	""	""	""	""
"Waste Management Surveys"	"Collection of data on waste management topics."	""	""	"CAMPAIGNS"	""	""	""	""	""
"Waste Papers and Newspapers"	""	""	"Recycling"	""	""	""	""	""	""
"Waste Reduction"	""	""	""	"CAMPAIGNS"	""	""	""	""	""
"Waste Reduction Strategies"	""	""	""	"PLANNING"	""	""	""	""	""
"Water"	""	""	""	"SERVICE PROVIDERS"	""	""	""	""	""
"Water Chlorination"	""	""	"Chlorination"	""	""	""	""	""	""
"Water Conservation"	"Promoting through a series of events, environmental management and protection.  Includes promoting the use of measures to reduce water usage and to preserve water flows for environmental purposes."	""	""	"PROGRAMS"	""	""	""	""	""
"Water Filtration"	""	""	""	"MONITORING"	""	""	""	""	""
"Water Fluoridation"	""	""	"Fluoridation"	""	""	""	""	""	""
"Water Mains"	"Principle pipe, duct or cable in a system used to distribute water."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Water Pipes"	""	""	""	"PERMITS"	""	"Pipelines"	""	""	""
"Water Quality"	""	""	""	"MONITORING"	""	""	""	""	""
"Water Quality in Rivers"	"The environmental flows and use of water."	""	""	"MONITORING"	""	""	""	""	""
"Water Rates"	""	""	"FEES AND CHARGES"	""	""	""	""	""	""
"Water Safety"	"Preventing injury or death from water accidents and accidental drownings through  education and promotion of safety measures."	""	""	"CAMPAIGNS"	""	""	""	""	""
"WATER SUPPLY"	"The function of managing the design, construction, maintenance and management of water supplies, either by Council or by service providers.  Includes the management of areas of land over which water flows and the catchment areas, including groundwater, surface water and water reserves that might be used for a water storage reservoir.  Also includes managing pollution controls, hazard reductions, controls over recreational use of catchment areas, reservoirs and dams by the public that might impact upon water quality. Also includes the design, construction and maintenance of supply infrastructure such as dams and reservoirs, storage tanks, bores, pumping stations, treatment works, reticulation, water mains and other supply schemes.^p^pSee MONITORING for monitoring of water flow, usage rates, capacity and potential shortages of water."	""	""	""	"AGREEMENTS|APPLICATIONS|AUDIT|AUGMENTATION|CONFERENCES|CONTRACTING|DESIGN AND CONSTRUCTION|FEES AND CHARGES|INSPECTIONS|LIAISON|MAINTENANCE|MEETINGS|MONITORING|NOTIFICATIONS|PERMITS|PLANNING|POLICY|PROCEDURES|REGISTRATION|REPORTING|SERVICE PROVIDERS|STANDARDS|TENDERING"	""	""	""	""
"Water Supply Pumping Boosters"	""	""	""	"APPLICATIONS"	""	""	""	""	""
"Water Supply Schemes"	""	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Water Supply Systems"	""	""	""	"MAINTENANCE"	""	""	""	""	""
"Water Towers"	"Towers which store water and by the increase of height, increase the pressure of the flow of distribution."	""	""	"DESIGN AND CONSTRUCTION"	""	""	""	""	""
"Water Wise"	"A program where local residents are provided with education resources to encourage water conservation."	""	""	"EDUCATION"	""	""	""	""	""
"Waterways Protection"	"The preservation and protection of natural water courses, land-based boundaries, in order to preserve their natural values."	""	""	"PROGRAMS"	""	""	""	""	""
"Weather Data"	"The collection of data and monitoring of weather patterns."	""	""	"MONITORING"	""	""	""	""	""
"Weather Reports"	"Reports on weather conditions to identify potential emergency situations and bushfire danger periods."	""	""	"REPORTING"	""	""	""	""	""
"Web Site"	""	""	""	"ACQUISITION|PUBLICATIONS"	""	""	""	""	""
"Weddings"	""	""	"Marriage Ceremonies"	""	""	""	""	""	""
"Weed Control"	"Control or reducing weeds."	""	""	"INFRINGEMENTS|MAINTENANCE|PLANNING"	""	""	""	""	""
"Welcome Kits"	""	""	"Information Kits"	""	""	""	""	""	""
"Welcome Signs"	""	""	""	"SIGNS"	""	""	""	""	""
"WELFARE"	"The activity of managing the provision of support and counselling services to employees."	""	""	"PERSONNEL"	"Counselling"	""	""	""	""
"Welfare Agencies"	"Public and private agencies which provide services devoted to improving the standard of living and quality of life in the community.  Includes emergency hospital services, the Red Cross, the Salvation Army, St Vincent de Paul, The Smith Family and Welfare Rights."	"Red Cross|Salvation Army|St Vincent de Paul|The Smith Family|Welfare Rights"	""	"SERVICE PROVISION"	""	""	""	""	""
"Welfare Rights"	""	""	"Welfare Agencies"	""	""	""	""	""	""
"Western Australian Municipal Association"	""	""	"WAMA"	""	""	""	""	""	""
"Western Sydney Regional Organisation of Councils"	""	""	"WSROC"	""	""	""	""	""	""
"Wetlands Conservation"	"The management of wetlands in the Council area."	""	""	"PROGRAMS"	""	""	""	""	""
"Wharves, Jetties and Fishing Decks"	"Structures built on the shore of, or projecting out into, a harbour, stream, river etc. so that vessels may be moored alongside to load or unload or to lie at rest.  Add the name and location of facility as free text."	"Boat Launching Ramps|Fishing Decks|Jetties|Pier|Quay"	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	""	""	""	""
"Wide Area Network"	""	""	"WAN"	""	""	""	""	""	""
"Wind Power"	"Alternative power source."	""	""	"DESIGN AND CONSTRUCTION|MAINTENANCE"	""	"Solar Power"	""	""	""
"WIRES"	""	""	"Native Animal Protection"	""	""	""	""	""	""
"Women's Health"	""	""	""	"PROGRAMS"	""	""	""	""	""
"WORK EXPERIENCE"	"The process of undertaking work, usually by volunteers or students, within Council to gain experience."	"Student Work Experience"	""	"PERSONNEL"	""	""	""	""	""
"Work for the Dole Scheme"	""	""	"EMPLOYMENT SCHEMES"	""	""	""	""	""	""
"Workers Compensation"	"Claims for compensation for injuries or death at work, and Council's compensation scheme."	""	""	"CLAIMS MANAGEMENT|OCCUPATIONAL HEALTH & SAFETY"	""	""	""	""	""
"Workforce Planning"	"Development of future plans and assessing needs for the whole of Council's workforce, including plans for senior management succession, skills shortage plans, change management etc."	"Staff Allocation"	""	"ESTABLISHMENT"	""	""	""	""	""
"Working Hours"	""	""	"Hours of Work"	""	""	""	""	""	""
"Worm Bins"	""	""	"Recycling"	""	""	""	""	""	""
"Write Offs"	"Depreciation of outstanding payments, and the abandonment of unused, redundant or damaged stock."	""	""	"DEBTORS|DISPOSAL"	""	""	""	""	""
"WSROC"	"An acronym for Western Sydney Regional Organisation of Councils.  Permitted acronym."	"Western Sydney Regional Organisation of Councils"	""	"LOCAL AND REGIONAL LIAISON"	""	""	""	""	""
"Y2K"	"The process of managing measures taken to ensure all computers were compatible with 4 digit dates."	""	""	"COMPLIANCE"	""	""	""	""	""
"Youth Services"	"Community services and support for young people, such as emergency accommodation."	""	""	"SERVICE PROVISION"	""	""	""	""	""
"Zones"	""	""	""	"REGISTRATION"	""	""	""	""	""
"ZONING"	"The activity of managing the classification of land in the Council area according to permitted uses and issues including flood prone areas.   Includes preparing zoning certificates."	""	""	"LAND USE AND PLANNING"	"Dual Occupancy|Easements|Flood Zones|Residential Zoning|Rezoning Applications|Zoning Certificates"	""	""	""	""
"Zoning Certificates"	"For example, Certificate 149."	""	""	"SUBDIVISION|ZONING"	""	""	""	""	""