Guarantees of Service


The Government Recordkeeping (GRK) program of State Records NSW is here to help public offices with any recordkeeping queries or issues they may have. We regularly receive enquiries about our services, recordkeeping responsibilities, training events and more. We also receive allegations and complaints about instances of poor recordkeeping in the NSW public sector.

We are committed to delivering the highest standard of enquiry and complaint management (submitted to, including: