Web and Social Media

Records and information generated through social media can provide value to business and the community and should therefore be well managed in order to maximise this value. Social media use by government is also subject to community expectations and legislative requirements for the appropriate management of information.

These guidelines clarify how agencies can meet these obligations for good information management.

NSW Government web content are State records under the State Records Act 1998. Web content is currently considered as a publication and the website as the digital publishing platform.

In parallel with the requirements of decommissioning other legacy systems, this page provides practical guidance on decommissioning websites and web content, including activities and issues for consideration.